Overview

Hotel Monopol

Quintana 15, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 384 611

S$ 55+

Overall guest ratings

7.8/10 Good
based on 782 reviews

Review highlights

  • 9.2
  • 9.2
  • 8.3
  • 3.7

Good to know

  • Nice building

Nearby

    show all

    About

    Traditional hotel run by the same family for the last 88 years, located in the downtown area and very close to the sea. Typical Canary Islands courtyard.

    Less More
    accorhotels.com

    AMENITIES

    • Complimentary breakfast
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Spa
    • Designated smoking area
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 792 reviews
    • 9.2 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
      8.0 "Management was excellent, said 80%."
    • 5.5 "Vibe was decent."
    • 3.7 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      4.5 "55% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
      2.1 "79% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      1.1 "Air conditioning was criticized by 89%."
      2.6 "74% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."
      1.9 "81% criticized the small bathroom."
      3.5 "65% had problems with the shower."
      4.0 "60% were disappointed with the minibar."
    • 3.0 "Quite uncomfortable."
      4.5 "55% said rooms were small."
      2.1 "79% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      1.9 "81% criticized the small bathroom."
    • 3.0 "Disappointing internet connection."
      4.2 "58% thought it was overpriced."
      2.5 "75% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    based on 498 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% appreciated the closeness to the beach."
    • 9.2 "Excellent pool."
    • 8.1 "Breakfast is good."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 6.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.8 "Vibe was decent."
    • 3.5 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.1 "59% said rooms were small."
      1.6 "84% didn't like the uncomfortable beds."
      2.3 "77% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      1.4 "86% criticized the small bathroom."
      3.8 "62% said the bathroom was dirty."
      1.2 "Air conditioning was criticized by 88%."
      3.0 "70% found problems with the furniture."
    • 2.9 "Disappointing internet connection."
      3.9 "61% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
    • 2.4 "Quite uncomfortable."
      4.1 "59% said rooms were small."
      1.6 "84% didn't like the uncomfortable beds."
      1.4 "86% criticized the small bathroom."
      2.6 "74% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 110 reviews
    • 9.3 "Terrific location."
    • 8.4 "Breakfast is good."
    • 8.2 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.8 "88% found the grounds to be nice."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 5.4 "Vibe was decent."
    • 3.8 "Rooms are not good."
      2.8 "72% didn't like the uncomfortable beds."
      3.1 "69% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      2.1 "79% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
    • 3.7 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
    • 2.8 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 182 reviews
    • 9.3 "Excellent pool."
    • 9.2 "Terrific location."
      9.4 "94% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 8.4 "Great service."
      8.6 "86% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 5.6 "Vibe was decent."
    • 4.0 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      2.0 "80% thought they were poorly maintained."
    • 3.3 "Internet is poor."
      4.5 "55% thought it was overpriced."
      3.0 "70% said the wifi quality was bad."
    • 3.2 "Quite uncomfortable."
      2.6 "74% thought it was too noisy."
    View all review categories
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Nice building"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close