Overview

Malones Motel

321 Fenton Street, Rotorua 3010, New Zealand
+64 7346 0333

S$ 103+

Overall guest ratings

8.2/10 Excellent
based on 1,822 reviews

Review highlights

  • 10.0
  • 9.4
  • 6.0
  • 5.4

Good to know

  • Very quiet
  • Friendly service

Nearby

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    About

    Malones Motel offers an airport shuttle (available 24 hours). The spa tub makes for a relaxing end to the day, and freebies like WiFi and self parking are added perks. Apartments feature bonuses like refrigerators and microwaves, along with private spa tubs and flat-screen TVs.

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    AMENITIES

    • Free Wi-Fi
    • Internet
    • Room service
    • No smoking
    • Free parking
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,805 reviews
    • 10.0 "Excellent pool."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.9 "Location is great."
      7.9 "City centre within easy reach, said 79%."
      9.7 "97% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Very nice wellness & sports facilities."
    • 6.5 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      6.7 "Only 67% said rooms were big enough."
    • 6.0 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 5.4 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.2 "Only 62% said rooms were clean enough."
      6.7 "Only 67% said rooms were big enough."
    • 4.9 "Internet is poor."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      2.7 "73% didn't like the architecture."
      1.3 "87% thought the facilities needed updating."
      4.0 "60% found the grounds unpleasant."
    • 2.1 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.1 "69% didn't like the unstylish hotel."
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    Overall rating

    8.1 Excellent
    based on 1,137 reviews
    • 10.0 "Excellent pool."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 9.1 "Excellent value."
      8.1 "81% thought it was a great value."
    • 8.7 "Location is great."
      8.0 "City centre within easy reach, said 80%."
      7.9 "Easily accessible by car, said 79%."
      9.7 "97% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Very nice wellness & sports facilities."
    • 5.9 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.1 "Only 61% said rooms were clean enough."
      5.5 "55% thought the bathroom was big enough."
    • 5.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.9 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      2.4 "76% didn't like the architecture."
      1.2 "88% thought the facilities needed updating."
    • 2.4 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      3.1 "69% didn't like the unstylish hotel."
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    Overall rating

    8.1 Excellent
    based on 541 reviews
    • 10.0 "Excellent pool."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "Management was excellent, said 93%."
      9.4 "94% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 9.0 "Terrific location."
      8.0 "City centre within easy reach, said 80%."
    • 8.0 "Very nice wellness & sports facilities."
    • 5.9 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      3.6 "64% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      3.8 "62% were unsatisfied with the kitchenette."
      4.0 "60% criticized the small bathroom."
    • 4.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      3.3 "67% didn't like the architecture."
      1.0 "90% thought the facilities needed updating."
    • 2.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 126 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 8.4 "Very nice wellness & sports facilities."
    • 6.7 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 6.0 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.2 "Only 62% said rooms were clean enough."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      2.5 "75% didn't like the architecture."
    • 1.9 "Horrible vibe."
      2.9 "71% didn't like the unstylish hotel."
      1.1 "89% criticized the unstylish hotel."
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    Good to know
    "Very quiet"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    spa pool
    private spa
    staff were friendly
    pubs and shops
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    good pillows
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    departure
    real bonus
    nice comfy beds
    arrange tours
    plumbing needs
    roll of toilet
    uncomfortable and a bit

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