Overview

The Backyard Inn

60 Tarewa Road, Rotorua, New Zealand
+64 7347 0931

S$ 24+

Overall guest ratings

6.8/10 Good
based on 1,436 reviews

Review highlights

  • 8.8
  • 8.3
  • 4.0
  • 4.0

Nearby

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    About

    Enjoy your visit to Rotorua with a stay at The Backyard Inn. Guests can take a dip in the outdoor pool or grab a bite to eat at Cocoon Cafe, which serves breakfast and dinner.

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    Hotels.com

    AMENITIES

    • Internet
    • Wi-Fi
    • Meeting/Banquet facilities
    • Game room
    • Outdoor pool
    • No smoking
    • Restaurant
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    based on 1,436 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      8.2 "Management was excellent, said 82%."
      7.5 "Housekeeping was great, according to 75%."
    • 8.3 "Location is great."
      7.2 "City centre within easy reach, said 72%."
      9.8 "98% liked the proximity to sightseeing."
      7.8 "78% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 7.8 "Good pool."
    • 7.3 "Good breakfast."
    • 7.0 "High value."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      4.1 "59% found the grounds unpleasant."
      0.8 "92% thought the facilities needed updating."
    • 4.0 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      3.7 "63% didn't like the uncomfortable beds."
      3.7 "63% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      3.5 "65% said rooms were small."
      3.5 "65% had problems with the shower."
      4.6 "54% said the bathroom was dirty."
      1.3 "For 87%, the rooms looked old."
      3.4 "66% found problems with the furniture."
      2.5 "Air conditioning was criticized by 75%."
      4.2 "58% were disappointed with the minibar."
    • 3.9 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      2.0 "80% criticized the plain hotel."
    • 3.7 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.5 "65% said rooms were small."
      4.1 "59% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
      4.6 "54% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
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    Overall rating

    6.8 Good
    based on 861 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 8.3 "Location is great."
      7.3 "City centre within easy reach, said 73%."
    • 7.4 "Good pool."
    • 7.0 "High value."
    • 4.6 "Rooms are not good."
      4.8 "52% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      3.4 "66% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      4.7 "53% said the bathroom was dirty."
      3.9 "61% had problems with the shower."
      2.5 "Air conditioning was criticized by 75%."
      1.7 "For 83%, the rooms looked old."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.0 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.9 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      3.4 "66% said rooms were small."
      4.0 "60% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
    • 3.8 "Not very clean."
      4.0 "60% said rooms were dirty."
      4.7 "53% said the bathroom was dirty."
      4.2 "58% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
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    Overall rating

    6.7 Good
    based on 359 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 7.7 "Good pool."
    • 6.9 "Average value."
    • 4.0 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.7 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      3.7 "63% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      3.7 "63% said rooms were small."
      3.0 "70% had problems with the shower."
      4.3 "57% said the bathroom was dirty."
      4.5 "55% were disappointed with the minibar."
      3.1 "69% found problems with the furniture."
      4.4 "56% thought the tv was sub-standard."
      1.3 "For 87%, the rooms looked old."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      4.3 "57% said the bathroom was dirty."
    • 3.6 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
      3.9 "61% thought it was too noisy."
    View all review categories

    Overall rating

    6.8 Good
    based on 215 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.9 "Good pool."
    • 7.9 "Good location."
      7.6 "76% liked the proximity to shopping."
    • 7.1 "High value."
    • 4.0 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      4.5 "55% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      3.8 "62% said rooms were small."
    • 3.8 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
    • 3.7 "Not very clean."
      4.0 "60% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
    • 3.7 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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