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Zoom Hotels

Jl. Raya Jemursari 109 B-C, Surabaya 60237, Indonesia
+62 318 480 998

S$ 38+

Overall guest ratings

8.2/10 Excellent
based on 750 reviews

Review highlights

  • 8.1
  • 7.4
  • 4.6
  • 3.9

Nearby

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    About

    A stay at Zoom Hotels places you in the heart of Surabaya, convenient to Royal Plaza Surabaya and Petra Christian University. This hotel is within close proximity of Surabaya Zoo and Suroboyo Carnival Night Market.

    Rooms

    Make yourself at home in one of the 80 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

    Amenities

    Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Laundry service
    • Room service
    • Restaurant
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 750 reviews
    • 8.1 "Great service."
    • 7.4 "Good breakfast."
    • 7.2 "Good cleanliness."
      10.0 "100% thought it was clean."
    • 5.5 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.1 "Only 51% said rooms were big enough."
      5.7 "57% thought the bathroom was big enough."
    • 4.6 "Inconvenient location."
      0.7 "Not enough parking facilities, according to 93%."
    • 3.9 "Not very comfortable."
      0.0 "100% thought it was too noisy."
      2.2 "78% didn't like the uncomfortable beds."
    • 2.5 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    based on 172 reviews
    • 8.1 "Great service."
    • 7.5 "Good breakfast."
    • 6.8 "Average cleanliness."
    • 5.2 "Rooms are ok."

    Overall rating

    6.8 Good
    based on 345 reviews
    • 9.1 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
    • 8.3 "Great service."
    • 7.6 "Good vibe."
      10.0 "100% said it was a stylish hotel."
    • 7.4 "Good breakfast."
    • 5.8 "Rooms are ok."
    • 5.4 "Location is acceptable."

    Overall rating

    7.7 Good
    based on 232 reviews
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.9 "Good vibe."
    • 5.8 "Rooms are ok."
    • 5.4 "Location is acceptable."
    • 4.5 "Not very comfortable."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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