Overview

Citadines Xinghai Suzhou
Best Service Friendliness

58 Xinghai Street, Jiacheng Garden, Suzhou 215021, China
+86 512 8885 8288

S$ 77+

Overall guest ratings

8.5/10 Excellent
based on 847 reviews

Review highlights

  • 8.8
  • 8.5
  • 8.3
  • 5.0

Good to know

  • Professional service
  • Wonderful sightseeing

Nearby

    show all

    About

    Citadines Xinghai Suzhou offers an airport shuttle (available on request) for CNY 500 per vehicle one-way. Guests can visit the fitness center for a workout or grab a bite to eat at Hope Restaurant, which serves breakfast. Rooms at this upscale hotel feature bonuses like refrigerators and microwaves, along with deep soaking tubs and LCD TVs.

    Less show all
    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Babysitting or child care
    • Airport shuttle
    • Laundry facilities
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    based on 847 reviews
    • 8.8 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
      7.0 "70% enjoyed the lobby entrance."
    • 8.5 "Great service."
      8.9 "89% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      9.3 "Housekeeping was great, according to 93%."
    • 8.3 "Location is great."
      9.8 "Easily accessible by car, said 98%."
      9.7 "97% liked the proximity to sightseeing."
      8.3 "Near to public transport, according to 83%."
      8.4 "84% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.5 "Rooms are ok."
      5.0 "For 50%, maintenance was acceptable."
    • 6.4 "Breakfast is mediocre."
    • 5.0 "Average comfort."
    • 5.0 "Internet is average."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 152 reviews
    • 9.1 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.2 "Location is great."
      8.0 "Near to public transport, according to 80%."
    • 7.6 "High value."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 7.0 "Nice rooms."
      5.2 "Only 52% said rooms were big enough."
    • 6.7 "Breakfast is mediocre."
    • 5.5 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 228 reviews
    • 9.0 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.3 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
    • 8.2 "Great service."
    • 6.2 "Rooms are ok."
    • 5.9 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      4.8 "52% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."

    Overall rating

    8.7 Excellent
    based on 406 reviews
    • 8.9 "Great service."
      8.9 "89% thought the service was very professional."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.8 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 8.5 "Location is great."
      9.9 "Easily accessible by car, said 99%."
      9.8 "98% liked the proximity to sightseeing."
      8.5 "Near to public transport, according to 85%."
    • 7.3 "High value."
    • 6.6 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."

    Overall rating

    7.7 Good
    based on 59 reviews
    • 8.5 "Great service."
    • 8.2 "Location is great."
    • 6.8 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.0 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Wonderful sightseeing"
    data provided by TrustYou
    Photos
    Map

    Map