Overview

Citadines Xinghai Suzhou
Best Service Friendliness

58 Xinghai Street, Jiacheng Garden, Suzhou 215021, China
+86 512 8885 8288

S$ 78+

Overall guest ratings

8.5/10 Excellent
based on 896 reviews

Review highlights

  • 8.8
  • 8.5
  • 8.2
  • 4.2

Good to know

  • Professional service
  • Wonderful sightseeing
  • Good accessibility by car

Nearby

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    About

    Citadines Xinghai Suzhou offers an airport shuttle (available on request) for CNY 500 per vehicle one-way. Guests can visit the fitness center for a workout or grab a bite to eat at Hope Restaurant, which serves breakfast. Rooms at this upscale hotel feature bonuses like refrigerators and microwaves, along with deep soaking tubs and LCD TVs.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Cribs available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 896 reviews
    • 8.8 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 8.5 "Great service."
      8.8 "88% thought the service was very professional."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.9 "Management was excellent, said 89%."
      10.0 "Housekeeping was great, according to 100%."
    • 8.2 "Location is great."
      9.7 "Easily accessible by car, said 97%."
      9.6 "96% liked the proximity to sightseeing."
      8.0 "Near to public transport, according to 80%."
      8.6 "86% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.4 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
    • 5.8 "Breakfast is mediocre."
    • 4.2 "Internet is poor."

    Overall rating

    8.6 Excellent
    based on 143 reviews
    • 9.0 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.0 "Location is great."
      7.9 "Near to public transport, according to 79%."
    • 7.5 "High value."
    • 6.9 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 5.8 "Average comfort."
      5.7 "Only 57% said rooms were big enough."

    Overall rating

    8.6 Excellent
    based on 224 reviews
    • 9.0 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.3 "Great service."
    • 8.2 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
    • 6.0 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 5.2 "Breakfast is mediocre."
    • 5.1 "Average comfort."
      5.2 "Only 52% said rooms were big enough."

    Overall rating

    8.7 Excellent
    based on 456 reviews
    • 8.9 "Great service."
      8.9 "89% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.8 "Vibe was good."
      9.8 "98% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 8.3 "Location is great."
      9.8 "Easily accessible by car, said 98%."
      9.7 "97% liked the proximity to sightseeing."
      8.3 "Near to public transport, according to 83%."
    • 7.1 "High value."
    • 6.6 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 6.1 "Breakfast is mediocre."

    Overall rating

    7.8 Good
    based on 71 reviews
    • 8.6 "Great service."
    • 8.1 "Location is great."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.0 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Wonderful sightseeing"
    "Good accessibility by car"
    data provided by TrustYou

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