Overview

Best Western Kilima Hotel

129 Holgate Road, York, YO24 4AZ, United Kingdom
+44 190 462 5787

S$ 104+

Overall guest ratings

8.5/10 Excellent
based on 1,238 reviews

Review highlights

  • 9.7
  • 9.4
  • 9.3
  • 5.4

Good to know

  • Near city centre
  • Accessible parking
  • Friendly service

Nearby

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    About

    The Best Western Kilima Hotel is a 19th century former Rectory originally built for a local wine dealer, located within walking distance of the historic city of York and its attractions. The bar with its original vaulted ceiling are located in the Victorian cellar of the hotel, for your meetings we have a conference room that accommodates up to 26 guests boardroom style. A private car park is available. The Best Western Kilima Hotel is an ideal base for sightseeing, shopping and easy access to the A1/M1 for business or pleasure. All bedrooms are non-smoking.

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    bestwestern.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,238 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      7.9 "79% found the restaurant service to be one of the best."
    • 9.4 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.3 "Excellent breakfast."
      7.3 "73% were happy with the price of the breakfast."
    • 9.3 "Terrific location."
      9.3 "Great parking, according to 93%."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Very nice wellness & sports facilities."
      9.1 "91% loved the sauna."
    • 5.4 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.0 "Only 60% said rooms were big enough."
      6.0 "Only 60% thought the shower was ok."

    Overall rating

    8.5 Excellent
    based on 779 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.5 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.5 "Terrific location."
      9.0 "City centre within easy reach, said 90%."
      9.4 "Great parking, according to 94%."
      10.0 "100% thought parking was inexpensive."
      7.1 "Easily accessible by car, said 71%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Excellent breakfast."
    • 8.7 "Very nice wellness & sports facilities."
      9.0 "90% loved the sauna."
    • 5.0 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      6.9 "Only 69% said rooms were clean enough."
      6.0 "Only 60% said rooms were big enough."
      5.5 "Only 55% thought the shower was ok."

    Overall rating

    8.7 Excellent
    based on 210 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.4 "Excellent pool."
    • 9.3 "Excellent breakfast."
    • 9.3 "Terrific location."
      9.4 "Great parking, according to 94%."
      8.8 "City centre within easy reach, said 88%."
    • 8.9 "Very nice wellness & sports facilities."
    • 5.8 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."

    Overall rating

    8.4 Excellent
    based on 247 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 9.6 "Excellent pool."
    • 9.1 "Excellent breakfast."
    • 9.1 "Terrific location."
      9.0 "Great parking, according to 90%."
      8.8 "City centre within easy reach, said 88%."
    • 8.3 "Very nice wellness & sports facilities."
      9.1 "91% loved the sauna."
    • 5.3 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.6 "Only 56% said rooms were big enough."
      5.9 "Only 59% thought the shower was ok."
    • 4.9 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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