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Serena Hotel

Jalan Marjuk No. 4-6 Kebon Kawung, Bandung 40171, Indonesia
+62 224 207 850

S$ 32+

Overall guest ratings

6.5/10 Good
based on 106 reviews

Review highlights

  • 8.0
  • 4.4
  • 3.1
  • 2.7

Nearby

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    About

    Centrally located in Bandung, Serena Hotel is minutes from Santosa Hospital and Pasar Baru Trade Center. This hotel is within close proximity of Landmark Building and Istana Plaza.

    Rooms

    Make yourself at home in one of the 65 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours).

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided at no charge.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Safe
    • Free airport shuttle
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    based on 103 reviews
    • 8.0 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 4.4 "Not very comfortable."
      4.4 "56% said rooms were small."
    • 3.1 "Awful breakfast."
    • 2.7 "Awful rooms."
      0.0 "100% complained about the bathroom."
      0.0 "100% said rooms were dirty."
      4.4 "56% said rooms were small."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
    • 0.0 "Generally quite dirty."
      0.0 "100% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."

    Overall rating

    6.5 Good
    based on 8 reviews
    • 2.5 "Awful rooms."

    Overall rating

    6.5 Good
    based on 94 reviews
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.9 "Good location."
    • 4.6 "Not very comfortable."
    • 2.7 "Awful rooms."
      0.0 "100% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% said rooms were dirty."
    • 0.0 "Generally quite dirty."
      0.0 "100% said rooms were dirty."
    data provided by TrustYou

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