Overview

ibis Birmingham New Street Station
Top Business Hotel

Ladywell walk, Birmingham, B5 4ST, United Kingdom
+44 121 619 9000

S$ 78+

Overall guest ratings

8.0/10 Good
based on 3,457 reviews

Review highlights

  • 8.8
  • 8.7
  • 8.0
  • 5.0

Good to know

  • Clean rooms
  • Great shopping

Nearby

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    About

    Ibis Birmingham Centre New Street hotel is located within the lively Arcadian Centre in Birmingham's Chinese Quarter, 5 minutes' walk from New Street Station, 2 minutes from Bullring Shopping Centre and directly next to the Hippodrome Theatre. There is convenient public transport access to NEC and very easy acess to ICC. All 159 bedrooms offer air cooling, freeview TV and free WiFi.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Air-conditioned
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 3,457 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      8.9 "Hotel security was great, thought 89%."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.0 "Very good internet connection."
      7.3 "73% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Average value."
    • 5.0 "Rooms are ok."
      0.9 "91% said rooms were small."
      3.6 "64% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
      1.0 "90% thought they were poorly maintained."
      5.0 "Only 50% thought the shower was ok."
      1.8 "Air conditioning was criticized by 82%."
      1.6 "84% found problems with the furniture."
      3.3 "For 67%, the rooms looked old."
      4.5 "55% were disappointed with the minibar."
    • 3.7 "Not very comfortable."
      0.9 "91% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
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    Overall rating

    8.2 Excellent
    based on 1,797 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      9.2 "Hotel security was great, thought 92%."
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Internet works."
      7.1 "71% said the wifi quality was great."
    • 7.4 "Good breakfast."
    • 6.5 "Average value."
    • 5.6 "Rooms are ok."
      5.0 "Only 50% thought the shower was ok."
    • 4.3 "Not very comfortable."
      2.7 "73% thought it was too noisy."
      0.7 "93% said rooms were small."
      0.3 "97% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
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    Overall rating

    8.2 Excellent
    based on 380 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 8.0 "Very good internet connection."
    • 7.2 "Good breakfast."
    • 5.0 "Rooms are ok."
    • 3.7 "Not very comfortable."
      0.9 "91% said rooms were small."
      2.6 "74% thought it was too noisy."

    Overall rating

    7.1 Good
    based on 138 reviews
    • 8.9 "Location is great."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 4.4 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.8 "82% found problems with the furniture."
      1.0 "90% said rooms were small."
    • 3.5 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      1.0 "90% said rooms were small."

    Overall rating

    7.9 Good
    based on 1,140 reviews
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.3 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.7 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.3 "Average value."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.1 "Only 51% thought the shower was ok."
    • 4.4 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      1.2 "88% said rooms were small."
      0.4 "96% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Great shopping"
    data provided by TrustYou

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