Overview

Crown Paradise Club Hotel

Boulevard Kukulcan Km 18.5, 77500 Cancun, QR, Mexico
+52 998 848 9000

S$ 266+

Overall guest ratings

7.9/10 Good
based on 1,552 reviews

Review highlights

  • 8.4
  • 8.4
  • 5.2
  • 5.0

Good to know

  • Friendly service
  • Recreation staff is nice

Nearby

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    About

    Situated along the less crowded southern Cancún Hotel Zone and overlooking the sparkling Caribbean Sea, the beachfront Crown Paradise Club Cancun is 15 minutes from the Cancún International Airport.

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Golf
    • Hot tub
    • Child pool
    • Indoor pool
    • Cable or satellite TV
    • Steam room
    • Washer/dryer available in-room
    • Child-friendly
    • Sauna
    • Pets not allowed
    • Free long-term parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    based on 1,552 reviews
    • 8.4 "Breakfast is good."
    • 8.4 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.6 "96% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.4 "94% said the recreation staff was great."
      8.6 "86% thought the service was very professional."
      9.8 "Excellent childcare, thought 98%."
      9.0 "Lovely bar service, according to 90%."
      8.3 "83% said the concierge service was amazing."
    • 6.3 "Food is average."
      5.8 "Only 58% thought the fish/seafood dishes were good."
      5.4 "54% thought the snacks were adequate."
      5.7 "Only 57% said beef and steak dishes were good."
    • 6.1 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.2 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
      6.4 "Only 64% found the balcony ok."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
      5.0 "50% thought it was adequately priced."
    • 4.8 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
      4.0 "60% criticized the plain hotel."
    • 4.0 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.0 "Air conditioning was criticized by 70%."
      2.6 "74% thought it was too noisy."
      1.8 "82% criticized the small bathroom."
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    Overall rating

    7.6 Good
    based on 481 reviews
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.1 "Location is great."
    • 7.3 "High value."
    • 6.2 "Average cleanliness."
    • 6.1 "Food is average."
    • 5.8 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.4 "Rooms are ok."
    • 4.9 "Internet is poor."
      4.9 "51% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
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    Overall rating

    7.6 Good
    based on 1,055 reviews
    • 8.6 "Breakfast is good."
    • 8.1 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.9 "89% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.4 "94% said the recreation staff was great."
      9.9 "Excellent childcare, thought 99%."
    • 6.6 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
    • 6.2 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      1.3 "For 87%, the rooms looked old."
      0.5 "95% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
    • 4.9 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 4.5 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.2 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
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    Overall rating

    7.5 Good
    based on 15 reviews
    • 8.4 "Great service."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Recreation staff is nice"
    data provided by TrustYou

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