Charleston hotels near Heyward-Washington House

Cons: Having to leave .

Cons: We had to leave.

Cons: Nothing

Cons: There should be more water available. Many hotels have water in the lobby . More seating in the lobby.

Cons: The traffic noise was very loud throughout the night

Cons: It was perfect and exceeded my expectations! There was nothing not to like! I'd stay there again and again!

Cons: The price of the rooms is high

Cons: Room was rather small. A bit more space would have been helpful.

Cons: Breakfast and service at the restaurant were terrible but the hotel was great overall.

Cons: I wish they had coffee in the room. There was no place to get just a cup of coffee.

Cons: I don’t like being charge for parking every day, the minibar was extremely overpriced. The hotel in general is way overpriced for what you actually get. Some of the staff that I encounter during my stay had some attitude.

Cons: Nothing!

Cons: No complaints

Cons: Rooms a bit dark and few plug ins for charging.

Cons: Might consider replacing the mattresses with more modern/comfortable ones.

Cons: Used dishes were left laying around in various places around the property the whole I was there (24 hours). And the exterior is looking a bit shabby and neglected. A little more pride in the property by the owners and staff would be good.

Cons: CONSTRUCTION GOING ON OUTSIDE THE BUILDING

Cons: Not worth the price. Very expensive rooms

Cons: N/A

Cons: I couldn't stay longer. This is the best hotel I the peninsula .

Cons: Checking in did not go well. We arrived at 1:30 and were told the room was not ready and we should come back in an hour. We came back at 3:30 and the room was still not ready. Then when we got to our room, they lost our bag tag and it took over an hour to bring our bags to the room. We also didn't get the king size bed, but instead two doubles. They weren't very apologetic about it all either. They charged me $0.50 for a call to the 1-877 help number for wifi issues. Parking wasn't great either.

Cons: Wish we could have stayed longer!

Cons: Size of room could limit longer stays

Cons: Difficult to check in as no place to park.....rooms small for price.....no refrigerator......limited counter space in bathroom

Cons: Housekeeping staff tried entering our room at 8:30 am (check outs not until 11, and we had previously requested a late checkout of noon). She knocked one time, lightly. We didn’t even get a chance to get up from bed, get decent and answer the door before she was already entering. This is not ok. Also, upon arrival the front desk staff and manager were conversations amongst themselves, not even greeting us or talking to us. Just amongst each other and getting us checked in. No welcome words or conversation. Like we were an inconvenience to their conversation.

Cons: The ventilation in the room was poor. The bathroom smelled like cigarettes likely coming from a neighboring room or one below. The mattresses are worn out and requiring the guest to remember to schedule house keeping the night before doesn’t seem like much of a service. It was also disappointing to find out that the only place to park at the hotel was the parking garage behind the hotel which runs you about $20 per day and isn’t comped by the hotel. Overall the hotel seems very elegant when you enter the lobby, but other than the main floor everything else is worn out and in need of an update. The value of the suite level room didn’t match the price paid.

Cons: No complaints! Would love to stay here again

Cons: The bathroom doors are sliding & did not give the feeling of full privacy. The room was not spacious but very comfortable.

Cons: Beds are tiny, had double queen room and they are just a size bigger than a twin.

Cons: The pillows were too soft for me and all the same so there wasn't an option to switch out - that would be my only complaint!

Cons: The rooms are extremely small, which is typical in older hotels. Our room location was awful, which I didn't realize until it was too late (our kids were in bed and falling asleep). We were right next to the elevator bay, and we could hear people coming and going (very LOUDLY) all night long. Also, if you are given a room adjacent to King Street and you are staying over a weekend, you might want to switch to the other side of the hotel. There was a huge party (at the art museum, I think) and the DJ music was vibrating our room until past 10 p.m. This won't be a problem for you if you are out late and without kids, but it was a rough night for us.

Cons: The bathroom was a bit snug. Price was high, but comparable for other hotels in the historic area.

Cons: While the location is excellent, and the hotel lobby & courtyard are visually appealing, the rooms leave much to be desired. Even with a balcony view, the room was a bit dark and dreary. Our tub did not drain for several hours after each use (but was fixed by a friendly staff member a few hours after I called the problem in. They gave us a room down the hall to use in the meantime). The sink handle in the new room broke and the water ran constantly. The walls are thin and you can hear all conversations. The guest service is hit or miss. We had great interactions with some of the staff who were both pleasant and accommodating, and other experiences with staff who were quite the opposite. Overall, I’d choose this hotel again for location alone, but if you’re going to spend a lot of time in your room, your money would be best spent elsewhere.

Cons: As with a lot of nice hotels in the Charleston area, there was a big wedding party in the hotel lobby who occupied the entire area of the lobby and their one restaurant during the ceremony so it was difficult to get any food or refreshment at the hotel during that timeframe.

Cons: Wished the room had a small refrigerator to store leftovers from the great restaurants nearby.

Cons: Small room with double beds, very loud

Cons: Surprisingly the staff wasn't very friendly or helpful. They seems very aloof.

Cons: Renovation construction going on. Ask before booking to ensure completed.

Cons: What I did NOT like was once a person booked through Kayak, the hotel would not help you with your room. I called the hotel prior to arrival to make sure I had a king sized bed as I requested but the hotel refused to assist me since I did not book directly with them. So although I again requested a king size bed for my wife and I, and for our married friends as well, through the Kayak booking agency - neither of us had a king sized bed but instead two double beds! And the beds were like marshmallows so you sink in them. While that may be fun for some but many of us like support under our backs. I informed the hotel of my displeasure and request for change; I was "yes'd" but received no change. So I now assume that the most undesireable rooms are avaialble on Kayak because it would lead to toomuch aggravation for the hotel to try to get the normal rate for them.

Cons: Would have preferred a fridge in room but not totally necessary. We had a great time so really nothing negative!

Cons: Our room, a Deluxe King Bed room, was very tight on space, especially the bathroom. There was no vanity - just a pedestal sink - so there was nowhere to put any toiletries in the bathroom. The toilet was so close to the sink that part of the toilet tank was under the sink, which made it very difficult to reach the toilet tissue which was mounted on the wall between the sink and toilet. The bathroom was so small that the bathmat couldn’t lay flat on the floor.

Cons: There was nothing we didn't like. Great place!

Cons: rooms too small; no counter space in bathroom

Cons: Bathroom should had been cleaner, hair on floor Bed not comfortable

Cons: Poor staff. Tried to charge me $100 for 8 place settings for the extra suite we paid for. We had paid for 5 rooms and a parlor suite and told front desk three times we needed place settings. We told no problem before I booked and the morning of the event. Then a hour before the event the banquet manager personally comes to the room and says he needs $100 before he can bring up the dishes.

Cons: Parking was limited and expensive. The price per night was a little on the high end for the size of the room.

Cons: Information explaining parking since no valet also explaining no housekeeping unless asked...

Cons: I hated the sliding door to the bathroom. It didn't offer much privacy but I find many boutique hotels favor them these days.

Cons: Only small complaint I have was the pillows. They were fluffy until you laid on them, then they became flat and hard.

Cons: Rooms are on the small side as are the bathrooms. Our room was on the second floor and all we could see was scaffolding outside our window. The valet staff was a little inattentive.

Cons: Restaurant and Bar in hotel I would not recommend Service poor, house wine limited and poor, do not waste your time there are excellent places right out the door No mooring coffee available in the lobby or at the bar. Was told it would be set up by 6am, but both days nothing between 530-700am

Cons: Broken luggage racks (2) in room, shower water backs up in tub, immediately three inches to stand in while showering

Cons: Breakfast and parking not included

Cons: Didn't love being in being in an outlet complex, but you can't blame the Crowne Plaza for its neighbors

Cons: Some noise reduction from the lobby would be nice and to clean the trusses from the lobby where it looks like mold is growing