Cons: the car was not washed thoroughly during pickup.
27 Jan 2017
Crappy Car and Service
Pros: The guy in the office says "Sign all this..." Part of which was the inspection. I haven't even seen the car yet at this point. He says, "Sign it anyway and it'll be fine," in his cool guy cocky way. The car was a mess and not even full of gas. Sorry to annoy you, dude, but I'm not signing for something sight unseen.
20 Feb 2017
Cons: It took a while to get the car. I think they were having computer issues.
Pros: The car was comfortable, clean and a pleasure to drive.
Cons: When we picked up the car in Lansing, the guy behind the counter did not know what he was doing and it took a long time. We learned that the regular guy had to leave to take a car to somebody, so we understood but we did have to wait quite a while for the other guy to figure out what to do.