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|"Clean beach Perfect service Breakfast."||(in 58 reviews)|
|"Excellent service from very friendly staff."||(in 47 reviews)|
|"Great location, super clean, friendly staff."||(in 13 reviews)|
|"Heaps of stairs and no way to avoid."||(in 6 reviews)|
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The private beach at Surin was excellent + staff of the hotel available for any assistance always
A lot of stairs especially when I have to manage my daughter and baby troleys
The place is fantastic...Location is very good... I recommend this very much to couples who want to be in an amazing location in the quiet...and yet 20 min away in a taxi from the live music and crazy life of night life
It's proximity to the beach is fantastic and the breakfast was quite nice too!The staff were courteous and friendly.
The hotel is very dated..We have stayed at other hotels on Surin beach for the same money and the standards were a lot higher.It was not what I expected of a Chedi group hotel..or what I would expect of a hotel of that price in Thailand.Thankfully as it was low season we were upgraded to a superior cottage but had we remained in the hillside cottage I think we would have been aswell off to have stayed in The Twin Palms or The Manathai as the proximity to the beach would have been the same.The hillside cottages are litterally that...cottages on a hill set back from the beach,reception and all the facilities.
The staff were extremely friendly & helpful and most spoke english very well, which made life easier. Upon arrival we were upgraded to a Deluxe Villa closer to the beach at no extra cost. Every evening the bed was turned down & homemade cookies left in the villa for you. The most amazing thing was on the day we checked out. (Check out was 12pm & our flight was at 6.30pm.) The staff securely stored our bags, arranged transport to Patong for some last minute shopping and then offered us the use of an unoccupied villa for a shower to freshen up before our departure (which was a godsend, considering how hot we were after shopping). No resort in Australia would ever offer you that kind of service (no matter what star-rating they were).
My husband did complain alot about the extensive number of stairs we had to climb between our Deluxe Villa and the restaurants, pool, beach, etc. So I had to keep reminding him that the villas were set into the hillside for the fabulous view. Even though the food in the hotel's restaurants was wonderful, it was alot more expensive than other places that we'd been in Phuket.
The tranquility, the private beach, the positive and fair staff
The deluxe room is a bit too small, and the light come in in the morning through the "bathroom-windows".
Thailand is a magical place for travelers to see. They come from all over the world to see this gorgeous place. When they are in Thailand, they have many options on where to stay. One of these options is the Surin Phuket. Located at Pansea Beach, this hotel is on Phuket Island and has 103 cottages and suites for guests. It features a spa, pool, yoga, fitness center, tennis, and an on-site shopping boutique.
The guest rooms can be beach suites, two-bedroom cottages, or one-bedroom cottages. These rooms feature air conditioning and climate control, ceiling fan, WiFi, minibar, in-room safe, turndown service, flat- screen television, espresso maker, tea maker, and sleeping menu. Guests can dine at Lomatalay Restaurant, Sunset Restaurant, Poolside Restaurant, Beach Restaurant, and Beach Bar.
There is so much to do in the Phuket. When guests are not enjoying the amenities at the hotel, they can check out Simon Cabaret, Splash Jungle Water Park, Big Buddha, Phuket Old Town, Chalong Temple, Promthep Cape, Lemongrass House, The Plaza Surin, Boat Avenue, and Jim Thompson. There is truly something for everyone who visits here.
The staff here is very helpful and multi-lingual. They will be able to help answer any of the guest’s questions and point them in the right direction for things to do in the area. When guests check in, they will soon realize how fantastic this hotel is and how nice it is to relax and unwind at such a stunning place like this. They will want to come back again!
Policies vary by room type and provider.
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Most popular landmarks
- Pansea Beach 161 m
- Surin Beach 0.5 km
- Bang Tao Beach 1.7 km
- Wat Choeng Thale 3.9 km
- Laguna Phuket Golf Club 4.1 km
- Layan Beach 5.6 km