Find cheap flights to Phuket City (HKT)

Silk/Singapore Airlines food is always good

Boarding took ages and then sat on the tarmac for an eternity before take off

I liked the check-in in cairns, the crew was helpful, and very friendly., The lovely lady told me what to do. I am not an experienced traveler

Short delay in boarding but no real problem. I didn't know that there was no on fight entertainment, I didn't know I had to have app on my ph.

All of them

No one

Short flight so we were descending when meals were served. Again no power outlets on the plane.

The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy

The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane.

Satisfied and feel good on Singapore airlines, definitely will consider next trip

Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous.

All good

got us there, efficient and effective crew.

At least offer your customers some water wow

Nothing

First they charged me almost $75 for the baggage fee, which for an international flight should be included. But I get it and happily paid that Now, they gave me a boarding pass from Bali to Singapore only, I thought, I would get the boarding pass of my onward journey at the gate in singapore. When I arrived at the gate, they asked me to go to a different area and get a boarding pass. Ok, i am still fine, so I ran to this are and reached at 1:45 PM ie 55 min before my departure time of 2:40 PM. Tye lady “Ms Nurul Aisha”, instead of helping me, started pointing fingers and saying its my fault and wated 15 mins in arguments and then she called the gate and wasted another 15 min in Chit Chat. Funally she said, its too late and you have to buy a new ticket! Is this a joke, in my knowledge this is a fraud and they should be held accountable. As I type this, i am stuck at Singapore airport, my hotel paymennt for today in Phuket (nearlly $800 is wasted) as I cant reach there now today and in addition, i would have to buy a new ticket. This is the worst airline and customer service, instead of helping me there lady said “Your are arrogant”, “Its your fault” etc etc

Nothing

Staff was rude again, there is no room, they made us remove our ear buds for landing. You have no bag room in the back because the crew uses them instead. Won’t be using them again if I can avoid it

Flight was delayed. Didn't do much to make us feel better about it. Could've gave us a free meal because if they told me about the delay, i might've eaten something.

The service is good in general.

The boarding process could be improved.

Getting out of the plane

getting in the plane. No working tablet. Poor food.

Average flight

Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.

Flight wasn't on time to and from HKG.

Crew was friendly and smiling throughout the trip.

The flight was delayed for one hour because the plane arrived late, but there was no notice about it, or any type of announcement about the delay

Flight was delayed. Didn't do much to make us feel better about it. Could've gave us a free meal because if they told me about the delay, i might've eaten something.

My itinerary said that I would be served dinner and I was not given anything, not even a bottle of water. I was also not impressed with the seats, they were very small.

All

Nothing

At least offer your customers some water wow

Nothing

First they charged me almost $75 for the baggage fee, which for an international flight should be included. But I get it and happily paid that Now, they gave me a boarding pass from Bali to Singapore only, I thought, I would get the boarding pass of my onward journey at the gate in singapore. When I arrived at the gate, they asked me to go to a different area and get a boarding pass. Ok, i am still fine, so I ran to this are and reached at 1:45 PM ie 55 min before my departure time of 2:40 PM. Tye lady “Ms Nurul Aisha”, instead of helping me, started pointing fingers and saying its my fault and wated 15 mins in arguments and then she called the gate and wasted another 15 min in Chit Chat. Funally she said, its too late and you have to buy a new ticket! Is this a joke, in my knowledge this is a fraud and they should be held accountable. As I type this, i am stuck at Singapore airport, my hotel paymennt for today in Phuket (nearlly $800 is wasted) as I cant reach there now today and in addition, i would have to buy a new ticket. This is the worst airline and customer service, instead of helping me there lady said “Your are arrogant”, “Its your fault” etc etc

My itinerary said that I would be served dinner and I was not given anything, not even a bottle of water. I was also not impressed with the seats, they were very small.

Flight was delayed. Didn't do much to make us feel better about it. Could've gave us a free meal because if they told me about the delay, i might've eaten something.

I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar

Overall it was a good flight.

No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Could not recline chair

Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

Very attentive crew, good food, on time arrival.

Boarding was appropriate and by zones and respected.

Flight was delayed

Very late flight with no explanation. Boarding was crazy. Free for all.

Service was very poor Not helpful at all Will never fly again on airasia

The plane had wings

They decided to combine the flight with 3 other flights and delayed the flight by 3 hours. They did not tell us any of this until we had already checked in. An email or text update would have been nice so we could have notbwaisted 3 hours waiting at the airport.

Friendly crew, clean, smooth boarding and arrival (incl baggage)

Automated check-in is a pain for a family. There's really no room for your legs (I'm 1.8m and no chance I don't touch the next seat) - esp for old people not to recommend as definitely not healthy to be that squeezed. Worse than any other low cost carried from a space perspective.

Fast boarding and unboarding

My knees and back are broken

At least offer your customers some water wow

There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!

The flight was cheap.

The seats were uncomfortable and the food was unpleasant. Also, there was an hour delay but they never announced a delay, it just happened and not one really mentioned why until right before we were actually about to take off.

The plane didn’t crash and we made it to our destination

We were squished in like sardines. My neck and back still hurt. They are sticklers about bags. No more than 7 kg (roughly 15lbs). Over all experience not so good.

Flight was delayed 20 minutes. Baggage claim delayed another 30 minutes. Made me miss my connecting flight. Then also made me pay. No accommodation on their part. Terrible business.

I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar

Overall it was a good flight.

No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

It was a good flight

The long delay......

boarding is thru gate and not tarmac

food are expensive.

On time

I was separate with my wife even if similar seats were available. To be with her, i had to pay.

The price is very affordable and flight was very good in take off and landing.

Seats was very tight and uncomfortable!!!

Flight was v smooth

very on time

chair abit small

Friendly crew, clean, smooth boarding and arrival (incl baggage)

Automated check-in is a pain for a family. There's really no room for your legs (I'm 1.8m and no chance I don't touch the next seat) - esp for old people not to recommend as definitely not healthy to be that squeezed. Worse than any other low cost carried from a space perspective.

Nothing

Staff was rude again, there is no room, they made us remove our ear buds for landing. You have no bag room in the back because the crew uses them instead. Won’t be using them again if I can avoid it

Fast Check In and Boarding.

Totally no services for the passenger and seats are not comfortable.

My itinerary said that I would be served dinner and I was not given anything, not even a bottle of water. I was also not impressed with the seats, they were very small.

I always use Kayak to book an international flight Chiang Mai to Denpasar, with my luggage checked through. But this time I went to International in Chiang Mai to check in and found that you had bungled the booking. You booked me Chaing Mai to Bangkok on a DOMESTIC flight, and expected me to get onto the next leg, International, Bangkok to Denpasar, in 2 hours. You left me only 2 hours to disembark in Bangkok, get luggage at the Domestic carousel, go through customs, take luggage to the Check In counter in the International, get boarding pass, go through customs and security. Then race to the boarding gate for my INTERNATIONAL flight to Denpasar. What a trauma. The International Air Asia check in was mobbed!! I only made it in time because staff at the check in found me by chance and put me to the front of the line. I won't use Kayak again, after using you for 15 years. You have a nerve selling such a ticket.

Service was very poor Not helpful at all Will never fly again on airasia

Very attentive crew, good food, on time arrival.

The crew was very friendly

The boarding process was kind of a mess and slightly stressful. The seats are tiny. Very uncomfortable for this 5’10” girl. Should give free drinks and snacks rather than charging for everything.

Good price. Was on time, seats were comfortable, helpful staff

No use of headphones 30 minutes before take off and arrival

Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Could not recline chair

Everything worked

Nothing

Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.