Overview

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
Best Pool

1111 Lakeside Avenue East, Cleveland, OH 44114, United States
+1 216 241 5100

S$ 167+

Overall guest ratings

8.1/10 Excellent
based on 1,194 reviews

Review highlights

  • 8.5
  • 8.4
  • 5.2
  • 4.8

Good to know

  • Great reception
  • Friendly service
  • Great desserts & fruits
  • Good shuttle service

Nearby

    show all

    About

    Welcome to our DoubleTree by Hilton Hotel Cleveland Downtown – Lakeside. Conveniently located just off I-90, our warm and welcoming Cleveland hotel overlooks the shores of Lake Erie and offers close proximity to popular Cleveland attractions. Located just 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport (BKL), our modern Cleveland hotel is within walking distance of Cleveland Browns Stadium and is the closest hotel to the Rock and Roll Hall of Fame and Museum. Enjoy our scheduled complimentary shuttle service (based on availability) and discover downtown Cleveland with ease Feel cared for from the moment you arrive at our downtown Cleveland hotel. Indulge in a delicious warm chocolate chip cookie upon arrival, and make yourself at home in a comfortable guest room or suite featuring generous work surfaces, flat-panel TVs and complimentary high-speed internet access Stay connected in our business center with remote printing services, and host an important meeting or event. With over 10,000 sq. ft. of flexible meeting and banquet space including a magnificent Grand Ballroom, our Cleveland hotel is perfect for your next big event Grab a quick snack at our Starbucks® coffeehouse, or enjoy casual dining at our American-style restaurant, Stadium 3 Bar & Grille. After a full day of meetings or sightseeing, refresh in our heated indoor pool and whirlpool, rejuvenate in our well-equipped fitness center or retire to an inviting guest room with room service

    Less More
    Hilton

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Fireplace
    • Gift shop
    • Laundry facilities
    • No smoking
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 1,273 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      7.8 "78% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      8.8 "Management was excellent, said 88%."
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "90% enjoyed the restaurants & bars nearby."
      9.5 "City centre within easy reach, said 95%."
      9.4 "94% thought it was easy to get to the train station."
      10.0 "Business sites within easy reach, said 100%."
    • 7.8 "Good pool."
    • 6.1 "Average value."
      6.5 "The price was ok for 65%."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.2 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 4.8 "Breakfast is below average."
      4.5 "55% said the breakfast was too expensive."
    • 4.8 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 4.2 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      3.0 "70% didn't like the architecture."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 623 reviews
    • 8.5 "Location is great."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      7.7 "77% said the reception staff was great."
    • 5.9 "Average comfort."
    • 5.7 "Average value."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 4.9 "Rooms are not good."
      4.1 "59% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
      2.0 "80% found problems with the furniture."
      3.9 "For 61%, the rooms looked old."
    • 4.7 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 4.4 "Breakfast is below average."
      4.2 "58% said the breakfast was too expensive."
    • 3.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    View all review categories

    Overall rating

    8.0 Good
    based on 483 reviews
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.8 "98% were happy with the shuttle service."
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 5.9 "Average comfort."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 5.4 "Breakfast is mediocre."
    • 4.8 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
      4.3 "57% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
      1.9 "81% found problems with the furniture."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    View all review categories

    Overall rating

    7.4 Good
    based on 114 reviews
    • 8.5 "Location is great."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 5.5 "Average comfort."
    • 5.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 4.7 "Vibe wasn't good."

    Overall rating

    7.7 Good
    based on 50 reviews
    • 8.7 "Great service."
      9.8 "98% were happy with the shuttle service."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 5.5 "Average comfort."
    • 5.0 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Friendly service"
    "Great desserts & fruits"
    "Good shuttle service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    downtown hotel
    roll hall
    shuttle service
    staff was helpful
    friendly staff
    downtown cleveland
    free shuttle to anywhere downtown
    great location
    nice view
    free cookies
    game shuttle
    shuttle driver
    hotel staff
    cost to park
    slow elevators
    hot tub
    doubletree hotel
    lake erie
    mile radius of the hotel

    Photos
    Map

    Map

    Close