Overview

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

1111 Lakeside Avenue East, Cleveland, OH 44114, United States
+1 216 241 5100

S$ 171+

Overall guest ratings

8.1/10 Excellent
based on 1,268 reviews

Review highlights

  • 8.8
  • 8.6
  • 5.4
  • 5.3

Good to know

  • Friendly service
  • Great desserts & fruits
  • Good shuttle service

Nearby

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    About

    Welcome to our DoubleTree by Hilton Hotel Cleveland Downtown – Lakeside. Conveniently located just off I-90, our warm and welcoming Cleveland hotel overlooks the shores of Lake Erie and offers close proximity to popular Cleveland attractions. Located just 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport (BKL), our modern Cleveland hotel is within walking distance of Cleveland Browns Stadium and is the closest hotel to the Rock and Roll Hall of Fame and Museum. Enjoy our scheduled complimentary shuttle service (based on availability) and discover downtown Cleveland with ease Feel cared for from the moment you arrive at our downtown Cleveland hotel. Indulge in a delicious warm chocolate chip cookie upon arrival, and make yourself at home in a comfortable guest room or suite featuring generous work surfaces, flat-panel TVs and complimentary high-speed internet access Stay connected in our business center with remote printing services, and host an important meeting or event. With over 10,000 sq. ft. of flexible meeting and banquet space including a magnificent Grand Ballroom, our Cleveland hotel is perfect for your next big event Grab a quick snack at our Starbucks® coffeehouse, or enjoy casual dining at our American-style restaurant, Stadium 3 Bar & Grille. After a full day of meetings or sightseeing, refresh in our heated indoor pool and whirlpool, rejuvenate in our well-equipped fitness center or retire to an inviting guest room with room service

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    Hilton

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Fireplace
    • Gift shop
    • Laundry facilities
    • No smoking
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,268 reviews
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      8.3 "83% enjoyed the restaurants & bars nearby."
      9.3 "City centre within easy reach, said 93%."
      9.2 "92% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      7.5 "75% said the reception staff was great."
      8.8 "Management was excellent, said 88%."
    • 6.2 "Average value."
      6.7 "Only 67% were satisfied with the beverage prices."
    • 6.0 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.3 "Average comfort."
    • 4.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      4.0 "60% didn't like the architecture."
    • 4.1 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 608 reviews
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.5 "95% were happy with the shuttle service."
    • 6.0 "Average value."
    • 5.5 "Breakfast is mediocre."
    • 5.5 "Average comfort."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.9 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      3.6 "64% said rooms were small."
      2.7 "73% complained about the bathroom."
      2.5 "75% found problems with the furniture."
      3.1 "For 69%, the rooms looked old."
    • 4.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
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    Overall rating

    8.1 Excellent
    based on 494 reviews
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.7 "97% were happy with the shuttle service."
    • 6.6 "Pool is mediocre."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 5.3 "Average comfort."
    • 4.7 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
      1.6 "84% said the bathroom was dirty."
      2.9 "Air conditioning was criticized by 71%."
      2.4 "76% found problems with the furniture."
      3.4 "66% said rooms were small."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    based on 114 reviews
    • 8.9 "Location is great."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.7 "97% were happy with the shuttle service."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 5.2 "Average comfort."
    • 4.5 "Vibe wasn't good."

    Overall rating

    7.6 Good
    based on 50 reviews
    • 8.9 "Location is great."
    • 8.7 "Great service."
      9.7 "97% were happy with the shuttle service."
      9.3 "93% found the staff to be very friendly."
    • 6.3 "Average value."
    • 5.2 "Rooms are ok."
    • 5.0 "Average comfort."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Great desserts & fruits"
    "Good shuttle service"
    data provided by TrustYou

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