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Hotel Kaiserhof
Top Luxury Hotel

Wartburgallee 2, 99817 Eisenach, Thuringia, Germany
+49 3691 88 890

S$ 104+

Overall guest ratings

8.0/10 Good
based on 424 reviews

Review highlights

  • 8.5
  • 8.5
  • 8.4
  • 4.1

Nearby

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    About

    With a stay at Hotel Kaiserhof, you'll be centrally located in Eisenach, steps from Nikolaitor and Karlsplatz. This 4-star hotel is within close proximity of Lutherhaus and Wartburg Castle.

    Rooms

    Stay in one of 64 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

    Amenities

    Treat yourself with massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, a hair salon, and a fireplace in the lobby.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Spa
    • Cable or satellite TV
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 424 reviews
    • 8.5 "Breakfast is good."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 8.4 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      9.5 "95% thought it was easy to get to the train station."
    • 5.3 "Rooms are ok."
      5.0 "Only 50% thought the furniture was functional."
    • 5.0 "Food is average."
    • 4.1 "Not very comfortable."
      2.6 "74% said rooms were small."
      0.0 "100% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
    • 2.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 245 reviews
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 7.9 "Good location."
      9.8 "City centre within easy reach, said 98%."
    • 6.7 "Average cleanliness."
    • 5.2 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 5.1 "Food is average."
    • 4.9 "Value below average."
    • 3.8 "Not very comfortable."
      2.4 "76% said rooms were small."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    8.3 Excellent
    based on 59 reviews
    • 8.7 "Breakfast is good."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 8.2 "Vibe was good."
      8.7 "87% enjoyed the friendly atmosphere."
    • 5.9 "Rooms are ok."
    • 4.5 "Not very comfortable."
      3.2 "68% said rooms were small."

    Overall rating

    7.8 Good
    based on 118 reviews
    • 8.6 "Location is great."
      9.6 "96% thought it was easy to get to the train station."
    • 8.4 "Breakfast is good."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 5.3 "Food is average."
    • 4.9 "Rooms are not good."
      2.4 "76% said rooms were small."
      1.9 "81% complained about the bathroom."
    • 3.8 "Not very comfortable."
      2.4 "76% said rooms were small."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews


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