Overview

Hilton Florence Metropole

Via Del Cavallaccio 36, 50142 Florence, Tuscany, Italy
+39 0557 8711

S$ 147+

Overall guest ratings

8.0/10 Good
based on 3,000 reviews

Review highlights

  • 8.8
  • 7.6
  • 5.9
  • 5.8

Good to know

  • Good shuttle service
  • Accessible parking

Nearby

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    About

    Enjoy modern luxury at the Hilton Florence Metropole hotel, just 15 minutes from the historic city centre. Savor Tuscan cuisine at Luci Della Città restaurant or sip delicious cocktails in the Lounge Bar. The hotel has 2 meeting rooms for up to 500 delegates each, both with natural daylight, and is 2.5 miles/4km from Florence International Airport. Hop on our complimentary shuttle bus to Piazzale Montelungo, 5 minutes' walking distance from Santa Maria Novella Train Station, to experience major attractions like Uffizi Gallery and Duomo Cathedral. To relax at the end of your day, visit our Relaxation Area with mega-whirlpool and Swedish waterfall. The Hilton Florence Metropole hotel has complimentary WiFi access in public areas and business station available 24/7. From Hilton Rooms to Suites, all rooms have LCD TVs, marble bathrooms and wooden floors. Deluxe Rooms offer fluffy bathrobes. For utmost comfort, choose an Executive Room or a Suite with access to the Executive Lounge, located on the top floor of the hotel with breathtaking views over the city and the Tuscan hills.

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    Hilton

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free parking
    • Smoking rooms available
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 3,000 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      7.6 "76% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
      7.5 "75% found the restaurant service to be one of the best."
    • 7.6 "High value."
    • 7.5 "Good location."
      9.6 "Great parking, according to 96%."
      10.0 "100% thought parking was inexpensive."
      9.0 "Easily accessible by car, said 90%."
      9.8 "Good access to the airport, said 98%."
      8.1 "81% thought it was easy to get to the train station."
      8.3 "83% liked the proximity to sightseeing."
      7.8 "Near to public transport, according to 78%."
      8.8 "88% enjoyed the restaurants & bars nearby."
    • 6.9 "Breakfast is mediocre."
    • 6.3 "Sufficient wellness & sports facilities."
    • 5.9 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
      5.7 "Side dishes were satisfying, according to only 57%."
    • 5.8 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      5.4 "54% thought the bathroom was big enough."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.2 "Only 52% said rooms were clean enough."
      5.4 "54% thought the bathroom was big enough."
      6.7 "For only 67%, the tv was ok."
    • 4.3 "Internet is poor."
      4.3 "57% thought it was overpriced."
      4.1 "59% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 2,220 reviews
    • 8.8 "Great service."
      9.5 "95% were happy with the shuttle service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      8.4 "Housekeeping was great, according to 84%."
    • 7.7 "High value."
    • 7.5 "Good location."
      9.7 "Great parking, according to 97%."
      10.0 "100% thought parking was inexpensive."
      8.8 "Easily accessible by car, said 88%."
      7.7 "77% thought it was easy to get to the train station."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Sufficient wellness & sports facilities."
    • 6.0 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      5.6 "56% thought the bathroom was big enough."
      6.7 "For only 67%, the tv was ok."
    • 5.6 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.2 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
      4.2 "58% thought it was overpriced."
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    Overall rating

    8.1 Excellent
    based on 510 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% were happy with the shuttle service."
      7.8 "78% said the reception staff was great."
    • 8.0 "Location is great."
      9.6 "Great parking, according to 96%."
      10.0 "100% thought parking was inexpensive."
      9.0 "Easily accessible by car, said 90%."
      7.0 "70% liked the proximity to shopping."
    • 7.9 "High value."
    • 7.0 "Good breakfast."
    • 6.3 "Sufficient wellness & sports facilities."
    • 6.0 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.6 "Food is average."
    • 5.1 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
      5.2 "52% thought the bathroom was big enough."
    • 4.8 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      1.4 "Air conditioning was criticized by 86%."
      1.1 "89% thought they were poorly maintained."
      4.3 "For 57%, the rooms looked old."
      1.3 "87% had problems with the shower."
      1.4 "86% said the bathroom was dirty."
    • 4.4 "Internet is poor."
      4.7 "53% thought it was overpriced."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 30 reviews
    • 8.9 "Great service."
    • 7.7 "High value."
    • 7.2 "Good location."
    • 6.5 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.1 "Rooms are ok."
    • 6.0 "Food is average."

    Overall rating

    8.2 Excellent
    based on 240 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.3 "93% were happy with the shuttle service."
      7.7 "77% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.5 "Good location."
      9.7 "Great parking, according to 97%."
    • 7.2 "High value."
    • 7.0 "Good breakfast."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.8 "Sufficient wellness & sports facilities."
    • 5.6 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.5 "Only 55% said rooms were clean enough."
      5.4 "Only 54% said the rooms were modern."
    • 5.5 "Food is average."
    • 4.1 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Good shuttle service"
    "Accessible parking"
    data provided by TrustYou

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