Pros (+) Location.
Cons (-) Needs to be updated. Pool area needs revamping. Hot tub was broke, pool had film of dirt on outside rim. The place is just not maintained well.
2 stars
Velora Hinton, Ascend Hotel Collection
Photos of Velora Hinton, Ascend Hotel Collection
Overview
Located in Hinton, Quality Inn & Suites Hinton is a short drive from the Alberta Forestry Service Museum and Roche A Perdrix. It provides complimentary Wi-Fi, a 24-hour reception and an indoor pool.
The hotel treats guests to a dry cleaning service, a car rental desk and an atm/cash machine. Room service, a business centre and meeting rooms are also available.
The hotel's rooms are comfortable and offer a kitchenette that is equipped with a microwave and a refrigerator. They are also fitted with a hair dryer and cable/satellite channels.
Quality Inn & Suites Hinton has easy access to Hinton and District Chamber of Commerce and Hinton Visitor Information Centre. It is also ideally located nearby a selection of dining options.
Latest deals for Velora Hinton, Ascend Hotel Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Velora Hinton, Ascend Hotel Collection
- Indoor pool
- Fitness centre
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Cable or satellite TV
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
Kitchen
- Kettle
- Refrigerator
- Coffee machine
- Microwave
- Kitchen
- Kitchenette
Services and conveniences
- ATM on-site
- Business centre
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Designated smoking area
Laundry
- Laundry service
- Iron and ironing board
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Velora Hinton, Ascend Hotel Collection
6.8
Okay
996 verified ratings
Wonderful
224
Very good
147
Good
221
Okay
110
Fair
108
Mediocre
67
Poor
119
Summary of reviews
Guests say
Guests frequently criticized the hotel's cleanliness and service, with reports of dirty bathrooms, unhelpful staff, and confusion over bookings. However, some appreciated the location and friendly staff, with a few mentioning the comfort of the beds and the adequacy of the breakfast. Overall, the hotel needs significant improvements in maintenance and customer service.AI-generated from customer reviews
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Score by provider
5.1 out of 10
1 review
All reviews
Cons (-) The hotel claimed to have no record of my booking on arrival despite having responded to an email about that booking. The hotel located a room at another hotel for me after I made it clear I wasn’t just going to go away. No other help or apology was given. It was a busy weekend and I could just as easily have been left with nowhere to stay.
Pros (+) This hotel was perfectly adequate in every way. There was nothing that jumped out and screamed excellence, nor anything severely wrong with it. A good value.
Cons (-) The door to our hotel room stuck open and was difficult to close. Also, when I called hours in advance to request an early check-in after a lengthy day of travel I was rudely rejected and when I arrived, still early, it suddenly wasn't a problem.
Location
782 Carmichael Lane, Hinton, AB T2V 0A6
What's nearby
- Hinton Golf Club232 m
- Beaver Boardwalk2.3 km
- Hinton Visitor Information Center2.4 km
- Hinton General Hospital2.5 km
- Alberta Forestry Service Museum2.7 km
- Hinton Bike Park3.1 km
- Hinton and District Chamber of Commerce3.2 km
- Yellowhead Raceway3.7 km
- Dr. Duncan Murray Recreation Centre4.6 km
- Old Entrance Trailrides7.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Velora Hinton, Ascend Hotel Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Velora Hinton, Ascend Hotel Collection
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See most recommended stays in HintonGood to know
Value for money | 6.5 |
|---|---|
Distance to city centre | 2.6 km |