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The Waterside Hotel

19 Ness Bank, Inverness, IV2 4SF, United Kingdom
+44 146 323 3065

S$ 96+

Mon 5-12 Check in
Tue 6-12 Check out

Overall guest ratings

8.5/10 Excellent
based on 879 reviews

Review highlights

  • 9.7
  • 8.9
  • 7.1
  • 4.6

Good to know

  • Great view
  • Near city centre

Nearby

    show all

    About

    We are a privately owned hotel in Inverness which comprises two properties located on the banks of the beautiful River Ness in the heart of the city. Our main building, The Waterside, comprises 28 delightfully appointed en-suite bedrooms, several of which come with stunning views across the River Ness. Our adjacent townhouse, Felstead, is a beautiful early Victorian villa which has 7 en-suite bedrooms with the majority having picturesque river views. Having been recently refurbished, our bedrooms enjoy a comfortable, stylish charm with all of the mod cons available to make your stay as enjoyable as possible. For our business customers, we have recently undergone a major upgrade to our wi-fi facility which is now the best in the Highlands with high speed connection available in all bedrooms and public areas within the hotel. This facility is free to all hotel guests. Our conservatory restaurant, RefleXions, is one of the most spectacularly situated restaurants in Inverness with a view of the River Ness from every table. Enjoy our extensive menu created by our Head Chef, Lara, which makes the very best of the local Scottish produce available to us in the Highlands and goes into creating a wide range of both Scottish and international dishes. Our restaurant serves food all day until 9.30pm in the summer evenings (9.00pm the remainder of the year). In the summer months (weather permitting), you can enjoy al-fresco dining in our garden area overlooking the River Ness. Along with our extensive A La Carte, high tea, lunch and pre-theatre menu s, we are renowned for catering for special diets such as gluten free. We offer gluten free breakfast, A La Carte and High tea menus and can adapt almost all of our dishes to suit your specific needs. We are only a short 5 minute walk from the city centre, train station and Eden Court Theatre. 20 minutes drive to Loch Ness and 25 minutes from Inverness airport. Please note: As we are a very popular wedding and events venue, it is strongly advised that you check situation of rooms available prior to booking.

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    AMENITIES

    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Free parking
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 879 reviews
    • 9.7 "Terrific location."
    • 8.9 "Great service."
    • 7.1 "Good breakfast."
    • 6.2 "Rooms are ok."
    • 5.5 "Average value."
    • 4.6 "Internet is poor."

    Overall rating

    8.5 Excellent
    based on 588 reviews
    • 9.7 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.2 "Great parking, according to 92%."
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.9 "Average comfort."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
    • 5.4 "Average value."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
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    Overall rating

    8.3 Excellent
    based on 52 reviews
    • 9.7 "Terrific location."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
    • 5.7 "Average value."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."

    Overall rating

    8.4 Excellent
    based on 237 reviews
    • 9.8 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.1 "Great parking, according to 91%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 6.7 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      5.3 "For only 53%, the noise level was all right."
    • 5.9 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 5.5 "Average value."
    • 4.5 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great view"
    "Near city centre"
    data provided by TrustYou

    Recent reviews

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