Overview

Hotel Excelsior

Erzbergerstrasse 2, 34117 Kassel, Hesse, Germany
+49 561 766 4640

S$ 75+

Overall guest ratings

7.2/10 Good
based on 486 reviews

Review highlights

  • 9.2
  • 8.9
  • 4.6
  • 4.3

Good to know

  • Train station is close

Nearby

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    AMENITIES

    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 486 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      7.1 "Great parking, according to 71%."
    • 7.5 "Good breakfast."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.6 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      2.9 "71% said rooms were small."
      2.5 "75% had problems with the shower."
      2.1 "For 79%, the rooms looked old."
      3.8 "62% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
      3.8 "62% found problems with the furniture."
      2.5 "75% thought the tv was sub-standard."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      3.3 "67% thought it was too noisy."
      2.9 "71% said rooms were small."
      0.9 "91% criticized the small bathroom."
    • 3.3 "Disappointing food."
      1.7 "83% found the side dishes unedible."
    • 1.7 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
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    Overall rating

    7.1 Good
    based on 43 reviews
    • 9.1 "World class service."
    • 9.0 "Terrific location."
    • 7.4 "Good breakfast."
    • 4.6 "Rooms are not good."
    • 4.1 "Not very comfortable."

    Overall rating

    7.2 Good
    based on 19 reviews
    • 4.7 "Rooms are not good."
    • 4.2 "Not very comfortable."

    Overall rating

    6.5 Good
    based on 131 reviews
    • 9.2 "Terrific location."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.4 "Rooms are not good."
      3.6 "64% complained about the bathroom."
    • 4.2 "Not very comfortable."
      3.9 "61% thought it was too noisy."
    • 3.2 "Food is inedible."
    • 1.1 "Horrible vibe."
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    Overall rating

    7.4 Good
    based on 291 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good breakfast."
    • 6.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      2.3 "For 77%, the rooms looked old."
      4.9 "51% didn't like the uncomfortable beds."
      2.2 "78% had problems with the shower."
      3.0 "70% said rooms were small."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      2.9 "71% thought it was too noisy."
      4.9 "51% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
    • 2.1 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 1.5 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    data provided by TrustYou

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