Overview

Dorsett Kuala Lumpur

172, Jalan Imbi, 55100 Kuala Lumpur, Wilayah Persekutuan, Malaysia, Kuala Lumpur 55100, Malaysia
+60 327 161 000

S$ 70+

Overall guest ratings

8.2/10 Excellent
based on 2,063 reviews

Review highlights

  • 8.9
  • 8.8
  • 6.4
  • 4.0

Good to know

  • Comfortable beds
  • Clean rooms
  • Spacious rooms
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Petaling Street and Petronas Twin Towers, Dorsett Kuala Lumpur offers an airport shuttle (available on request) for MYR 220 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Checkers Cafe, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like rainfall showerheads and bathrobes.

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    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Coffee shop
    • Airport shuttle
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 2,063 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.9 "Housekeeping was great, according to 89%."
      8.3 "83% were happy with the room service."
      10.0 "100% said the concierge service was amazing."
      7.9 "79% found the restaurant service to be one of the best."
      8.0 "Management was excellent, said 80%."
      8.0 "Hotel security was great, thought 80%."
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      8.8 "Near to public transport, according to 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.0 "90% thought parking was inexpensive."
      8.8 "88% thought it was easy to get to the train station."
    • 7.8 "Good cleanliness."
      7.8 "78% said rooms were clean."
      9.2 "92% thought it was clean."
    • 7.4 "Nice rooms."
      7.8 "78% said rooms were clean."
      9.1 "91% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
      6.3 "63% thought it was adequately priced."
    • 4.0 "Pool is below average."
      2.9 "Dirty pool, said 71%."
    • 2.9 "Bar is disappointing."
    • 2.4 "Disappointing wellness & sports facilities."
      2.2 "78% didn't like the fitness area."
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    Overall rating

    8.1 Excellent
    based on 742 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to shopping."
      9.2 "92% thought parking was inexpensive."
    • 8.2 "Good value."
    • 8.0 "Generally very clean."
      7.9 "79% said rooms were clean."
      9.3 "93% thought it was clean."
    • 7.5 "High comfort."
      8.9 "89% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 4.2 "Pool is below average."
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    Overall rating

    8.1 Excellent
    based on 825 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.9 "Housekeeping was great, according to 89%."
    • 8.7 "Location is great."
      9.6 "96% liked the proximity to shopping."
      8.6 "86% liked the proximity to sightseeing."
    • 7.8 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 7.8 "Nice rooms."
      9.3 "93% thought rooms were spacious."
      7.8 "78% said rooms were clean."
      7.6 "76% said the beds were comfortable."
      7.1 "71% appreciated the modern rooms."
    • 6.4 "Breakfast is mediocre."
    • 6.4 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 3.6 "Pool is below average."
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    Overall rating

    8.0 Good
    based on 247 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.9 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 7.8 "High comfort."
      9.1 "91% thought rooms were spacious."
      7.2 "72% said the beds were comfortable."
    • 7.6 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      7.8 "78% said rooms were clean."
      7.2 "72% said the beds were comfortable."
    • 6.6 "Breakfast is mediocre."

    Overall rating

    7.9 Good
    based on 247 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.0 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
    • 7.5 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 7.3 "Nice rooms."
      7.4 "74% said rooms were clean."
      9.3 "93% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
      7.1 "Well-maintained, according to 71%."
    • 6.6 "Breakfast is mediocre."
    • 6.3 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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