Overview

Eden Plaza Kensington

68-69 Queensgate, London, SW7 5JT, United Kingdom
+44 207 370 6111

S$ 132+

Overall guest ratings

7.3/10 Good
based on 5,101 reviews

Review highlights

  • 9.7
  • 4.2
  • 3.6
  • 2.9

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

    show all

    About

    Eden Plaza Kensington Hotel offers a great location, putting you within just a 10-minute walk of Natural History Museum and Imperial College London. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. LCD TVs, free WiFi, and free wired Internet are offered in all rooms.

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    AMENITIES

    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 5,101 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "City centre within easy reach, said 95%."
      7.1 "Great parking, according to 71%."
    • 6.9 "Service is ok."
      5.5 "55% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
      6.6 "Housekeeping was ok, according to 66%."
      5.6 "56% found the room service acceptable."
      5.0 "Only 50% found the restaurant service to be good."
    • 4.2 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.6 "Rooms are not good."
      0.6 "94% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      1.7 "83% criticized the small bathroom."
      3.8 "62% found problems with the furniture."
      3.3 "Air conditioning was criticized by 67%."
    • 2.9 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.1 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      2.7 "73% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
      3.3 "Air conditioning was criticized by 67%."

    Overall rating

    7.2 Good
    based on 2,550 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 6.7 "Average value."
    • 6.7 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
      6.5 "Housekeeping was ok, according to 65%."
    • 4.3 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.3 "Rooms are not good."
      0.5 "95% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      1.8 "82% criticized the small bathroom."
      1.7 "83% thought they were poorly maintained."
      4.2 "58% found problems with the furniture."
      3.4 "Air conditioning was criticized by 66%."
      2.9 "71% were disappointed with the minibar."
    • 2.9 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 1.9 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
      1.8 "82% criticized the small bathroom."
      3.4 "Air conditioning was criticized by 66%."
    View all review categories

    Overall rating

    7.2 Good
    based on 1,122 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
    • 7.6 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 6.9 "Average value."
    • 3.8 "Breakfast is below average."
      3.1 "69% said the breakfast was too expensive."
    • 3.3 "Rooms are not good."
      0.6 "94% said rooms were small."
      3.7 "63% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      1.3 "87% criticized the small bathroom."
      3.2 "68% found problems with the furniture."
      2.6 "74% were disappointed with the minibar."
      3.3 "Air conditioning was criticized by 67%."
    • 3.1 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 2.1 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      2.9 "71% thought it was too noisy."
      1.3 "87% criticized the small bathroom."
      3.3 "Air conditioning was criticized by 67%."
    View all review categories

    Overall rating

    6.5 Good
    based on 51 reviews
    • 7.1 "Good service."
    • 3.7 "Rooms are not good."
      0.9 "91% said rooms were small."
    • 2.2 "Quite uncomfortable."
      0.9 "91% said rooms were small."

    Overall rating

    7.3 Good
    based on 1,377 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 6.6 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.9 "59% said the reception staff was ok."
      6.6 "Only 66% thought the service was professional."
      6.6 "Housekeeping was ok, according to 66%."
    • 4.2 "Rooms are not good."
      1.1 "89% said rooms were small."
      4.9 "51% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      1.9 "81% criticized the small bathroom."
      4.0 "60% found problems with the furniture."
      3.8 "Air conditioning was criticized by 62%."
    • 4.1 "Breakfast is below average."
      3.3 "67% said the breakfast was too expensive."
    • 2.6 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.5 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      2.5 "75% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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