Overview

Gainsborough Hotel

7-11 Queensberry Place, London, SW7 2DL, United Kingdom
+44 207 957 0000

S$ 150+

Overall guest ratings

6.8/10 Good
based on 1,835 reviews

Review highlights

  • 9.7
  • 8.5
  • 4.4
  • 4.1

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    About

    Four star Gainsborough Hotel, an English country home style property located in the most exclusive London borough. Named after the celebrated artist,The Gainsborough combines the attractive style of Bygone days with an easy informality. The well stocked lounge bar is a spot for a drink or a snack. Breakfast served in the restaurant, charges may apply. With 24 hours room service, butlers on call and a reception ready to meet your every need, nothing is too much for our attentive staff. To stay at this London hotel is to enjoy the London of fashionable South Kensington, Harrods, Knightsbridge, excellent restaurants, and antiques markets, pubs and delightful backwaters of Chelsea and Knightsbridge. You re at the heart of the capital s culture too with the great museums - Science, Natural History, the Victoria & Albert - nearby; and, for music lovers, the glorious Royal Albert Hall.

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    AMENITIES

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Room service
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Restaurant
    • Cable or satellite TV
    • Air-conditioned
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    based on 1,835 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "91% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.4 "Food is average."
      5.2 "Desserts were ok, said 52%."
    • 5.4 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.4 "Bar is not good."
    • 4.1 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.4 "86% didn't like the architecture."
      1.2 "88% thought the facilities needed updating."
      2.7 "73% complained about the elevator."
    • 3.8 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.8 "Not very clean."
      3.5 "65% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
      4.5 "55% thought it was rather dirty."
    • 3.4 "Not very comfortable."
      2.2 "78% said rooms were small."
      4.2 "58% didn't like the uncomfortable beds."
      1.3 "87% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
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    Overall rating

    6.7 Good
    based on 807 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to shopping."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.1 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 5.7 "Internet is average."
    • 5.4 "Food is average."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.2 "88% didn't like the architecture."
      1.1 "89% thought the facilities needed updating."
    • 3.4 "Not very clean."
      3.1 "69% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
      4.5 "55% thought it was rather dirty."
    • 3.4 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      1.6 "84% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
    • 3.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      4.5 "55% didn't like the unstylish hotel."
    • 2.8 "Awful rooms."
      2.0 "80% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      3.9 "61% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      3.1 "69% said rooms were dirty."
      1.4 "For 86%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      1.7 "83% had problems with the shower."
      1.6 "84% criticized the small bathroom."
      3.1 "69% said the bathroom was dirty."
      1.5 "Air conditioning was criticized by 85%."
      3.7 "63% were disappointed with the minibar."
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    Overall rating

    7.0 Good
    based on 440 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 5.3 "Food is average."
    • 5.2 "Internet is average."
    • 4.2 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.3 "67% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
      1.9 "81% criticized the small bathroom."
    • 4.1 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.0 "Not very clean."
      3.8 "62% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      3.4 "66% said the bathroom was dirty."
    • 4.0 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
      1.2 "88% didn't like the architecture."
    • 3.4 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      4.1 "59% didn't like the uncomfortable beds."
      1.8 "For 82%, the rooms looked old."
      3.3 "67% said rooms were small."
      3.8 "62% said rooms were dirty."
      1.7 "83% had problems with the shower."
      1.7 "83% found problems with the furniture."
      1.3 "Air conditioning was criticized by 87%."
      3.4 "66% said the bathroom was dirty."
      1.9 "81% criticized the small bathroom."
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    Overall rating

    4.9 OK
    based on 18 reviews
    • 9.5 "Terrific location."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 3.2 "Quite uncomfortable."
    • 2.7 "Awful rooms."

    Overall rating

    6.9 Good
    based on 568 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 4.5 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      1.5 "85% didn't like the architecture."
      1.3 "87% thought the facilities needed updating."
    • 3.6 "Not very clean."
      3.3 "67% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
    • 3.6 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 2.8 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      1.0 "90% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
    • 2.8 "Awful rooms."
      1.8 "82% said rooms were small."
      1.7 "83% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      3.3 "67% said rooms were dirty."
      1.4 "86% had problems with the shower."
      1.8 "82% found problems with the furniture."
      1.0 "90% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
      3.4 "66% were disappointed with the minibar."
      2.8 "72% said the bathroom was dirty."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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