Guest reviews
-
All reviews
-
Couples
-
Families
-
Business
-
Solo
Overall rating
-
9.7 "World class service."9.9 "99% found the
staff to be very friendly ." 9.8 "98% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." 10.0 "Housekeeping was great , according to 100%." 9.0 "90% werehappy with the room service ." -
9.5 "Perfectly clean."9.4 "94% said
rooms were clean ." 10.0 "100% thoughtit was clean ." 10.0 "100% said thebathroom was clean ." -
9.4 "Terrific location."10.0 "
Near to public transport , according to 100%." 8.1 "81%liked the proximity to sightseeing ." 9.6 "96%liked the proximity to shopping ." 9.2 "92%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." -
9.3 "Awesome vibe."9.9 "99% said it was a
stylish hotel ." 10.0 "100% thought, thehotel was modern ." 9.3 "93%enjoyed the friendly atmosphere ." -
8.8 "Rooms are great."9.1 "91% said the
beds were comfortable ." 7.7 "77% thoughtrooms were spacious ." 8.4 "84% werehappy with the bathroom ." 9.6 "96%loved the minibar ." 9.4 "94% saidrooms were clean ." 9.4 "94%enjoyed the shower ." 10.0 "100% appreciated themodern rooms ." 8.3 "83% liked thebig bathroom ." 10.0 "100% said thebathroom was clean ." -
6.2 "Internet is average."5.8 "58% thought the
wifi quality was ok ."
Overall rating
-
9.8 "World class service."9.9 "99% found the
staff to be very friendly ." 9.9 "99% said thereception staff was great ." 9.8 "98% thought theservice was very professional ." -
9.6 "Perfectly clean."9.4 "94% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
9.4 "Awesome vibe."9.9 "99% said it was a
stylish hotel ." 10.0 "100% thought, thehotel was modern ." 9.5 "95%enjoyed the friendly atmosphere ." -
9.3 "Terrific location."10.0 "
Near to public transport , according to 100%." 8.2 "82%liked the proximity to sightseeing ." 9.7 "97%liked the proximity to shopping ." 9.0 "90%enjoyed the restaurants & bars nearby ." -
8.7 "Good value."9.1 "91% were
happy with the price ." -
6.3 "Internet is average."
-
5.4 "Bar is ok."
Overall rating
-
9.6 "Perfectly clean."9.5 "95% said
rooms were clean ." -
9.5 "Terrific location."
-
9.5 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.0 "Rooms are outstanding."9.2 "92% said the
beds were comfortable ." 8.2 "82% werehappy with the bathroom ." 9.5 "95% saidrooms were clean ." 9.7 "97%loved the minibar ." 9.2 "92%enjoyed the shower ." 7.7 "77% thoughtrooms were spacious ." -
8.9 "Vibe was good."
Overall rating
-
9.8 "World class service."
-
9.5 "Terrific location."
-
9.2 "Awesome vibe."
-
8.8 "Rooms are great."8.1 "81% were
happy with the bathroom ." -
8.8 "Good value."
Overall rating
-
9.7 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.5 "Perfectly clean."9.4 "94% said
rooms were clean ." -
9.5 "Terrific location."10.0 "
Near to public transport , according to 100%." -
9.4 "Awesome vibe."9.9 "99% said it was a
stylish hotel ." -
8.7 "Rooms are great."9.2 "92% said the
beds were comfortable ." 7.4 "74% thoughtrooms were spacious ." 8.5 "85% werehappy with the bathroom ." 9.4 "94% saidrooms were clean ." 9.5 "95%loved the minibar ." 9.4 "94%enjoyed the shower ." -
6.2 "Internet is average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
6.0review from
Very nice look to the place, right near tower bridge, nicely stocked mini bar that was free. There was no public at reception. We had our phones but needed a set pc/laptop for a transactions we needed completed. asked on the first night, and each time we left the hotel about the laptop they have in the hotel. However they only had one, and it was with the same person for the whole of our trip. this meant that on the 3rd day with no internet access apart from our phones we had to go looking for an internet cafe. in a 4* hotel, with such a good reputation you really dont expect to have to do that.
-
7.3review from
Nice location. Not far from major attractions - minutes away from tower of London, and underground to Westminster doesn't take too long either - but far enough away from the tourist crowds when you want a quiet place to rest at night. The WiFi signals were weak in our room.
-
4.8review from
Pleasant hotel with nice room Apart from being mislead - The street was very noisy late a night with people in the street and early every morning with delivery and rubbish trucks.
-
8.0review from
Very efficient and friendly reception staff. Hotel was beautifully decorated, clean and comfortable. None
-
8.0review from
the hotel far exceeded our expectations, staff were extremeley pleasant friendly and helpfulll and would definately stay again
-
7.7review from
This hotel is excellently situated around the corner from the Tower of London and public transport. Rooms are spacious, well designed with great facilities including a free mini bar. Staff are friendly and welcoming. Would definately recommend!
-
5.7review from
Excellent location close to the tube station The room was very hot even with the air conditioning on
-
6.7review from
We stayed in the Tower Suite. Reasonably sized, nice comfortable bed, excellent Nespresso coffee machine, good quality fixtures and fittings in the bathroom. No bath tub. Hard to work out how to change the temperature to make the room warmer. Only 2 Nespresso coffee pods were made available, one being a decaffinated one. Not enough milk sachets. Room was also a little noisy. Didn't bother me so much but made it difficult for my husband to get to sleep.
-
7.3review from
The room was very comfortable and clean. free mini bar water and soft drinks great idea. staff very helpful and knew about the local area.. I would stay here again. it is also in a quite area breakfast and meals were very good standard and a lovely bar down stairs. The restaurant is badly designed for winter as it has large sliding door that open out onto the street so as it was very wintry weather the restaurant was very cold.
-
4.3review from
We like the bath room and the free mini bar All of the underground station near the hotel were shut on the weekend beacuse of engineering work, so V. diffecult to treval
-
7.3review from
Nice location. Not far from major attractions - minutes away from tower of London, and underground to Westminster doesn't take too long either - but far enough away from the tourist crowds when you want a quiet place to rest at night. The WiFi signals were weak in our room.
-
7.7review from
This hotel is excellently situated around the corner from the Tower of London and public transport. Rooms are spacious, well designed with great facilities including a free mini bar. Staff are friendly and welcoming. Would definately recommend!
-
6.7review from
We stayed in the Tower Suite. Reasonably sized, nice comfortable bed, excellent Nespresso coffee machine, good quality fixtures and fittings in the bathroom. No bath tub. Hard to work out how to change the temperature to make the room warmer. Only 2 Nespresso coffee pods were made available, one being a decaffinated one. Not enough milk sachets. Room was also a little noisy. Didn't bother me so much but made it difficult for my husband to get to sleep.
-
7.3review from
The room was very comfortable and clean. free mini bar water and soft drinks great idea. staff very helpful and knew about the local area.. I would stay here again. it is also in a quite area breakfast and meals were very good standard and a lovely bar down stairs. The restaurant is badly designed for winter as it has large sliding door that open out onto the street so as it was very wintry weather the restaurant was very cold.
-
6.0review from
Very nice look to the place, right near tower bridge, nicely stocked mini bar that was free. There was no public at reception. We had our phones but needed a set pc/laptop for a transactions we needed completed. asked on the first night, and each time we left the hotel about the laptop they have in the hotel. However they only had one, and it was with the same person for the whole of our trip. this meant that on the 3rd day with no internet access apart from our phones we had to go looking for an internet cafe. in a 4* hotel, with such a good reputation you really dont expect to have to do that.
-
4.8review from
Pleasant hotel with nice room Apart from being mislead - The street was very noisy late a night with people in the street and early every morning with delivery and rubbish trucks.
-
5.7review from
Excellent location close to the tube station The room was very hot even with the air conditioning on
-
4.3review from
We like the bath room and the free mini bar All of the underground station near the hotel were shut on the weekend beacuse of engineering work, so V. diffecult to treval
