Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Kensington West Hotel

25 Matheson Road, London, W14 8SN, United Kingdom
+44 207 602 9954

S$ 76+

Sat 3-12 Check in
Sun 4-12 Check out

Overall guest ratings

6.5/10 Good
based on 1,523 reviews

Review highlights

  • 9.2
  • 7.2
  • 3.6
  • 3.2

Good to know

  • Great shopping
  • Close to public transport

Nearby

    show all

    About

    With a stay at Kensington West Hotel in London (London City Centre), you'll be convenient to Hammersmith Apollo and Royal Albert Hall. This hotel is close to Imperial College London and Harrods.

    Rooms

    Stay in one of 36 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift).

    Less More Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Internet
    • No smoking
    • Parking
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 1,523 reviews
    • 9.2 "Terrific location."
    • 7.2 "Good service."
    • 6.8 "Average cleanliness."
    • 6.4 "Average value."
    • 3.6 "Rooms are not good."
    • 3.2 "Awful breakfast."
    • 3.1 "Quite uncomfortable."
    • 2.5 "Disappointing internet connection."
    • 1.9 "Food is inedible."
    View all review categories

    Overall rating

    6.4 Good
    based on 639 reviews
    • 9.3 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to shopping."
    • 6.3 "Service is ok."
      6.0 "60% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
      6.6 "Only 66% found the restaurant service to be good."
    • 5.7 "Average value."
    • 3.7 "Vibe wasn't good."
      3.8 "62% criticized the unstylish hotel."
    • 2.9 "Awful breakfast."
    • 2.7 "Awful rooms."
      0.5 "95% said rooms were small."
      3.2 "68% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.5 "75% had problems with the shower."
      0.7 "93% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
      0.9 "91% found problems with the furniture."
    • 2.3 "Disappointing internet connection."
      1.5 "85% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
    • 2.2 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      4.6 "54% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    View all review categories

    Overall rating

    6.9 Good
    based on 380 reviews
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.2 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.6 "Average value."
    • 3.6 "Rooms are not good."
      1.1 "89% said rooms were small."
      3.3 "67% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      0.7 "93% found problems with the furniture."
      0.9 "91% criticized the small bathroom."
      2.8 "72% had problems with the shower."
      4.5 "For 55%, the rooms looked old."
      0.9 "Air conditioning was criticized by 91%."
    • 3.4 "Breakfast is below average."
    • 3.2 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      0.9 "91% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
    • 2.4 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 1.6 "Food is inedible."
    View all review categories

    Overall rating

    5.4 OK
    based on 30 reviews
    • 9.3 "Terrific location."
    • 7.1 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 3.3 "Rooms are not good."
      0.7 "93% said rooms were small."
    • 3.0 "Awful breakfast."
    • 2.7 "Quite uncomfortable."
      0.7 "93% said rooms were small."

    Overall rating

    6.6 Good
    based on 472 reviews
    • 9.1 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.5 "95% liked the proximity to shopping."
    • 7.2 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 6.1 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 6.0 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 3.6 "Not very comfortable."
      0.9 "91% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      1.2 "88% criticized the small bathroom."
    • 3.5 "Breakfast is below average."
    • 3.4 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      0.9 "91% said rooms were small."
      2.1 "79% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
      1.0 "Air conditioning was criticized by 90%."
      1.2 "88% criticized the small bathroom."
      0.8 "92% found problems with the furniture."
    • 2.8 "Disappointing internet connection."
      1.6 "84% thought it was overpriced."
      3.7 "63% said the wifi quality was bad."
    • 2.1 "Food is inedible."
    View all review categories
    Good to know
    "Great shopping"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

    More
    More

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close
    Would you like to save as your currency permanently or for this visit only?
    Close