Overview

Kensington West

25 Matheson Road, London, W14 8SN, United Kingdom
+44 207 602 9954

S$ 69+

Overall guest ratings

7.2/10 Good
based on 726 reviews

Review highlights

  • 9.2
  • 8.6
  • 4.3
  • 4.0

Nearby

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    About

    Located in London City Centre, this hotel is within 2 mi (3 km) of Hammersmith Apollo, Royal Albert Hall, and Imperial College London. Stamford Bridge Stadium and Kensington Palace are also within 2 mi (3 km).

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 726 reviews
    • 9.2 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      7.6 "Housekeeping was great, according to 76%."
      9.2 "92% thought the service was very professional."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 5.1 "Breakfast is mediocre."
    • 4.3 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.6 "54% complained about the bathroom."
      5.0 "Beds were acceptable for 50%."
      1.3 "87% criticized the small bathroom."
      3.1 "69% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
      2.5 "Air conditioning was criticized by 75%."
      4.7 "For 53%, the rooms looked old."
    • 3.3 "Not very comfortable."
      0.9 "91% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      1.3 "87% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
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    Overall rating

    7.0 Good
    based on 203 reviews
    • 9.3 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      9.9 "99% liked the proximity to shopping."
    • 8.1 "Great service."
      8.2 "82% said the reception staff was great."
    • 6.2 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 4.8 "Breakfast is below average."
    • 3.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.7 "Rooms are not good."
      0.8 "92% said rooms were small."
      4.4 "56% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.3 "87% criticized the small bathroom."
    • 2.7 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      1.3 "87% criticized the small bathroom."
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    Overall rating

    7.1 Good
    based on 275 reviews
    • 9.2 "Terrific location."
      9.7 "Near to public transport, according to 97%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.0 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.4 "Breakfast is mediocre."
    • 3.9 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.4 "56% complained about the bathroom."
      2.0 "80% found problems with the furniture."
      3.0 "70% thought they were poorly maintained."
      1.2 "88% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
      4.9 "For 51%, the rooms looked old."
    • 3.4 "Not very comfortable."
      0.9 "91% said rooms were small."
      1.2 "88% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."

    Overall rating

    5.9 OK
    based on 7 reviews
    • 9.3 "Terrific location."
    • 8.3 "Great service."
    • 3.8 "Rooms are not good."

    Overall rating

    7.6 Good
    based on 239 reviews
    • 9.5 "Terrific location."
      9.7 "Near to public transport, according to 97%."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 6.0 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 5.0 "Breakfast is mediocre."
    • 4.4 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      1.1 "89% said rooms were small."
      1.5 "85% criticized the small bathroom."
      2.6 "Air conditioning was criticized by 74%."
    • 3.8 "Not very comfortable."
      1.1 "89% said rooms were small."
      1.5 "85% criticized the small bathroom."
      2.6 "Air conditioning was criticized by 74%."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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