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The Cleveland

39-40 Cleveland Square, London, W2 6DA, United Kingdom
+44 207 535 0860

S$ 126+

Overall guest ratings

8.1/10 Excellent
based on 1,173 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.8
  • 5.3

Nearby

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    About

    With a stay at The Cleveland, you'll be centrally located in London, convenient to Diana Memorial Playground and Royal Albert Hall. This hotel is close to Imperial College London and Selfridges.

    Rooms

    Make yourself at home in one of the 30 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Continental breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Kitchen/Kitchenette
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,173 reviews
    • 9.5 "Terrific location."
      9.0 "Near to public transport, according to 90%."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% were happy with the room service."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.7 "97% thought it was clean."
    • 6.7 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 6.6 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.9 "For 59%, maintenance was acceptable."
      5.2 "Only 52% thought the furniture was functional."
      5.4 "For only 54%, the tv was ok."
      6.7 "Only 67% thought the shower was ok."
    • 5.3 "Food is average."
    • 5.3 "Internet is average."
    • 4.5 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
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    Overall rating

    8.0 Good
    based on 480 reviews
    • 9.3 "Terrific location."
      8.9 "Near to public transport, according to 89%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "86% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.0 "Average comfort."
    • 6.0 "Rooms are ok."
      6.0 "For 60%, maintenance was acceptable."
      5.7 "For only 57%, the tv was ok."
    • 5.4 "Internet is average."
    • 5.0 "Food is average."
    • 4.0 "Breakfast is below average."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 539 reviews
    • 9.5 "Terrific location."
      9.1 "Near to public transport, according to 91%."
      8.7 "87% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Perfectly clean."
      8.8 "88% said rooms were clean."
      9.6 "96% thought it was clean."
    • 7.2 "High comfort."
      7.2 "72% said the beds were comfortable."
      9.0 "90% thought it was pleasantly quiet."
    • 6.9 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.7 "For only 57%, the bathroom was ok."
      5.6 "For 56%, maintenance was acceptable."
      6.6 "Cleanliness of the bathroom was average, said 66%."
    • 5.3 "Internet is average."
    • 5.2 "Breakfast is mediocre."
    View all review categories

    Overall rating

    7.6 Good
    based on 11 reviews
    • 6.5 "Rooms are ok."

    Overall rating

    8.0 Good
    based on 140 reviews
    • 9.4 "Terrific location."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 6.9 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 6.7 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.4 "For 64%, maintenance was acceptable."
    • 3.9 "Breakfast is below average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

    Recent reviews

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