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The Cranley

10 Bina Gardens, London, SW5 0LA, United Kingdom
+44 207 373 0123

S$ 150+

Overall guest ratings

7.8/10 Good
based on 393 reviews

Review highlights

  • 9.8
  • 8.1
  • 4.8
  • 3.4

Nearby

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    About

    Welcome to the Cranley Hotel, your home in the heart of London.

    The Cranley Hotel is one of London’s most charming and welcoming townhouses, a luxury boutique hotel situated in the Royal Borough of Kensington and Chelsea. Comprised of 3 Victorian buildings which date back to 1869, the 39 bedrooms offer a tranquil home in the heart of London. Its traditional English character and ideal location are equally appealing to both business and leisure guests.

    Cranley Hotel is conveniently located in sophisticated South Kensington, a short walk to the museums and major attractions of London. The shopping areas of Knightsbridge and Kings Road are a short stroll away, whilst Gloucester Road station provides easy access to the City and West End. Cranley Hotel is easily accessible from the capital’s airports via express train services and Paddington and Victoria are a quick taxi ride away.

    The style is quintessentially English with the colours used for the rooms taken from a Regency palette of the original tiles in the public areas. The furniture is all antique which gives each room a very graceful and unique feeling. All guests are offered a welcome drink, daily newspaper, nightly turndown service with home-baked goods, champagne and canapés every evening and WiFi, free of charge. The impeccable level of service and personal touches, ensure that every stay at Cranley Hotel is memorable.

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    The Cranley

    AMENITIES

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Continental breakfast
    • Free Internet
    • Pets not allowed
    • Storage available
    • Bicycle hire
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 393 reviews
    • 9.8 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      8.1 "81% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 7.1 "Internet works."
    • 4.8 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      3.4 "66% said rooms were small."
      0.6 "94% found problems with the furniture."
      1.9 "81% said rooms were dirty."
      0.5 "Air conditioning was criticized by 95%."
      3.8 "For 62%, the rooms looked old."
      2.9 "71% criticized the small bathroom."
    • 3.4 "Breakfast is below average."
      4.5 "55% said the breakfast was too expensive."
    • 2.7 "Generally quite dirty."
      1.9 "81% said rooms were dirty."

    Overall rating

    8.0 Good
    based on 212 reviews
    • 9.8 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 5.7 "Average comfort."
    • 5.7 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
    • 3.4 "Breakfast is below average."

    Overall rating

    8.1 Excellent
    based on 94 reviews
    • 9.8 "Terrific location."
    • 7.7 "Good service."
      9.8 "98% found the staff to be very friendly."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.2 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 4.5 "Rooms are not good."
    • 3.2 "Awful breakfast."

    Overall rating

    8.1 Excellent
    based on 3 reviews
    • 4.5 "Rooms are not good."

    Overall rating

    7.9 Good
    based on 82 reviews
    • 9.7 "Terrific location."
    • 8.2 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.2 "Good vibe."
    • 4.7 "Not very comfortable."
      3.4 "66% said rooms were small."
    • 4.6 "Rooms are not good."
      3.4 "66% said rooms were small."
      0.3 "97% thought they were poorly maintained."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    data provided by TrustYou

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