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Hotel Petit Palace Alcalá Torre
Top Family Hotel

Alcala 23, 28014 Madrid, Madrid, Spain
+34 915 321 901

S$ 120+

Thu 8-12 Check in
Fri 9-12 Check out

Overall guest ratings

8.3/10 Excellent
based on 3,349 reviews

Review highlights

  • 9.6
  • 9.2
  • 8.9
  • 4.7

Good to know

  • Great reception
  • Friendly service

Nearby

    show all

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Meeting/Banquet facilities
    • Restaurant
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 3,349 reviews
    • 9.6 "Terrific location."
    • 9.2 "World class service."
    • 8.9 "Breakfast is good."
    • 8.3 "Very nice wellness & sports facilities."
    • 7.1 "Good cleanliness."
    • 4.7 "Not very comfortable."
    • 4.1 "Internet is poor."
    • 3.7 "Bad amenities."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 1,540 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.0 "Excellent breakfast."
    • 6.7 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 5.0 "Vibe was decent."
    • 4.3 "Rooms are not good."
      3.2 "68% said rooms were small."
      2.7 "73% thought they were poorly maintained."
      0.9 "91% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
    • 3.9 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
      4.7 "53% thought it was too noisy."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      2.3 "For 77%, the lobby entrance was sub-standard."
      0.1 "99% complained about the elevator."
    • 3.9 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 1,239 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 5.0 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.8 "Beds were acceptable for 68%."
      6.8 "Only 68% said rooms were clean enough."
      5.1 "Only 51% thought the shower was ok."
      5.1 "Only 51% said the rooms were modern."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 4.8 "Not very comfortable."
      4.2 "58% said rooms were small."
      2.3 "Air conditioning was criticized by 77%."
      4.6 "54% thought it was too noisy."
    • 4.7 "Vibe wasn't good."
      1.8 "For 82%, the lobby entrance was sub-standard."
      4.5 "55% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 2.7 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
      1.8 "For 82%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.8 Good
    based on 569 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 7.0 "Good cleanliness."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.8 "Rooms are not good."
      3.9 "61% said rooms were small."
      4.7 "For 53%, the rooms looked old."
      2.6 "74% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
    • 4.5 "Vibe wasn't good."
      4.2 "58% criticized the unstylish hotel."
    • 4.2 "Not very comfortable."
      3.9 "61% said rooms were small."
      3.9 "61% thought it was too noisy."
    • 4.1 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    View all review categories
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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