Overview

Swiss-garden Hotel Melaka

T2-1, The Shore AT Melaka River, Malacca 75300, Malaysia
+60 6288 3131

S$ 71+

Overall guest ratings

7.3/10 Good
based on 8,646 reviews

Review highlights

  • 9.0
  • 8.6
  • 5.1
  • 3.9

Nearby

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    About

    When you stay at Swiss-Garden Hotel & Residences Malacca, you'll be within a 10-minute drive of St Paul's Church and A Famosa. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. There's also a fitness center, and rooms at this upscale hotel offer LCD TVs and minibars.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Non-smoking rooms available
    • Laundry service
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 8,448 reviews
    • 9.0 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
      8.5 "85% loved the sauna."
    • 8.6 "Pool is good."
    • 8.3 "Vibe was good."
      9.7 "97% thought, the hotel was modern."
      8.0 "80% enjoyed the friendly atmosphere."
      8.6 "86% said it was a stylish hotel."
      9.6 "96% thought the hotel was luxurious."
    • 8.1 "Location is great."
      8.6 "86% liked the proximity to shopping."
      7.6 "76% liked the proximity to sightseeing."
      9.9 "99% thought parking was inexpensive."
      8.5 "85% appreciated the closeness to the beach."
    • 5.3 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.3 "53% thought the bathroom was big enough."
      6.4 "Only 64% found the balcony ok."
    • 5.1 "Breakfast is mediocre."
    • 3.9 "Not very clean."
      3.5 "65% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      2.2 "Unclean dining area, according to 78%."
    • 3.9 "Service is below average."
      3.0 "70% indicated the reception staff was not good."
      3.4 "66% thought the service was unprofessional."
      1.3 "Bad housekeeping, according to 87%."
      2.1 "79% complained about the restaurant service."
      2.8 "72% didn't like the management."
      2.5 "75% complained about the room service."
      2.6 "Hotel security was horrible, thought 74%."
    • 3.7 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 2.0 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    based on 2,280 reviews
    • 9.2 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 9.1 "Excellent pool."
    • 8.5 "Vibe was good."
      9.8 "98% thought, the hotel was modern."
      8.3 "83% said it was a stylish hotel."
      8.3 "83% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 8.0 "Location is great."
      7.4 "74% liked the proximity to sightseeing."
      9.9 "99% thought parking was inexpensive."
    • 5.9 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.0 "Only 60% found the balcony ok."
      5.6 "56% thought the bathroom was big enough."
    • 5.0 "Breakfast is mediocre."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      1.4 "For 86%, the lobby entrance was sub-standard."
    • 4.1 "Service is below average."
      2.6 "74% indicated the reception staff was not good."
      2.9 "71% thought the service was unprofessional."
      1.3 "Bad housekeeping, according to 87%."
      2.5 "75% complained about the room service."
      1.9 "81% complained about the restaurant service."
      2.6 "74% didn't like the management."
      2.5 "Hotel security was horrible, thought 75%."
    • 1.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 5,660 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
      8.8 "88% loved the sauna."
    • 8.8 "Pool is good."
    • 8.5 "Vibe was good."
      9.6 "96% thought, the hotel was modern."
      8.2 "82% enjoyed the friendly atmosphere."
      8.9 "89% said it was a stylish hotel."
      9.6 "96% thought the hotel was luxurious."
    • 8.2 "Location is great."
      8.8 "88% liked the proximity to shopping."
      9.9 "99% thought parking was inexpensive."
      8.0 "80% liked the proximity to sightseeing."
      8.4 "84% appreciated the closeness to the beach."
    • 5.3 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.2 "52% thought the bathroom was big enough."
      6.6 "Only 66% found the balcony ok."
    • 5.1 "Breakfast is mediocre."
    • 3.9 "Service is below average."
      2.8 "72% indicated the reception staff was not good."
      3.6 "64% thought the service was unprofessional."
      1.4 "Bad housekeeping, according to 86%."
      2.4 "76% complained about the restaurant service."
      3.4 "66% didn't like the management."
      2.2 "78% complained about the room service."
      2.9 "Hotel security was horrible, thought 71%."
    • 3.7 "Not very clean."
      3.4 "66% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 3.5 "Bad amenities."
      2.8 "72% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      2.0 "For 80%, the lobby entrance was sub-standard."
      4.6 "Business facilities were unsatisfactory, according to 54%."
    • 1.9 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.9 Good
    based on 168 reviews
    • 8.6 "Pool is good."
    • 8.3 "Location is great."
      8.8 "88% liked the proximity to shopping."
    • 8.0 "Vibe was good."
      9.7 "97% thought, the hotel was modern."
      7.8 "78% enjoyed the friendly atmosphere."
    • 6.1 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 4.8 "Service is below average."
      3.5 "65% indicated the reception staff was not good."
    • 3.6 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      1.4 "For 86%, the lobby entrance was sub-standard."

    Overall rating

    7.8 Good
    based on 337 reviews
    • 8.4 "Vibe was good."
      9.6 "96% thought, the hotel was modern."
      8.3 "83% enjoyed the friendly atmosphere."
    • 8.2 "Location is great."
      8.7 "87% liked the proximity to shopping."
    • 7.5 "Nice rooms."
      9.8 "98% thought the view was good."
      9.4 "94% thought rooms were spacious."
      9.2 "92% appreciated the modern rooms."
    • 5.0 "Average cleanliness."
    • 4.7 "Breakfast is below average."
    • 4.4 "Service is below average."
      3.0 "70% indicated the reception staff was not good."
      1.8 "Bad housekeeping, according to 82%."
    • 3.9 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
    • 2.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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