Overview

Hotel Hugo

525 Greenwich Street, New York, NY 10013, United States
+1 212 608 4848

S$ 422+

Overall guest ratings

8.2/10 Excellent
based on 1,180 reviews

Review highlights

  • 9.4
  • 8.8
  • 5.9
  • 4.9

Good to know

  • Comfortable beds
  • Awesome terrace
  • Great view

Nearby

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    About

    Located in SoHo - Tribeca, this luxury hotel is within 1 mi (2 km) of HERE, New York University, and One World Trade Center. Brooklyn Bridge and The National September 11 Memorial are also within 2 mi (3 km).

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    AMENITIES

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Storage available
    • Free Wi-Fi
    • Internet
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 1,169 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "City centre within easy reach, said 80%."
    • 8.8 "Vibe was good."
      9.8 "98% said it was a stylish hotel."
      9.7 "97% thought, the hotel was modern."
      7.7 "77% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 8.0 "Bar is amazing."
    • 7.8 "Good service."
      7.4 "74% said the reception staff was great."
    • 6.1 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 4.9 "Value below average."
      1.4 "The price was too high for 86%."
      2.0 "80% said beverages were too expensive."
    • 4.6 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.7 "53% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 4.6 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.1 "Disappointing wellness & sports facilities."
      3.1 "69% didn't like the fitness area."
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    Overall rating

    8.0 Good
    based on 713 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.9 "Good bar."
    • 7.1 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.4 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.8 "52% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
    • 4.5 "Value below average."
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    Overall rating

    8.3 Excellent
    based on 292 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Bar is amazing."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.4 "Breakfast is mediocre."
    • 5.0 "Average value."
    • 4.9 "Not very comfortable."
      2.6 "74% said rooms were small."
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    Overall rating

    8.1 Excellent
    based on 46 reviews
    • 9.5 "Terrific location."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.1 "Tasty food."
    • 6.0 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 4.7 "Not very comfortable."

    Overall rating

    8.1 Excellent
    based on 116 reviews
    • 9.5 "Terrific location."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.8 "Only 58% said rooms were clean enough."
    • 5.7 "Breakfast is mediocre."
    • 4.8 "Value below average."
    • 4.5 "Not very comfortable."
      4.5 "55% thought it was too noisy."
      3.0 "70% said rooms were small."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Comfortable beds"
    "Awesome terrace"
    "Great view"
    data provided by TrustYou

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