Overview

Hotel Plaza Playa

Av.25 Norte No 83 entre 20 y 22, 77710 Playa del Carmen, QR, Mexico
+52 984 803 0739

S$ 62+

Overall guest ratings

8.4/10 Excellent
based on 447 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.3
  • 6.8

Good to know

  • Clean rooms
  • Great shopping
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    At Hotel Plaza Playa, you'll be within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park. Free perks include WiFi and self parking. Rooms offer flat-screen TVs, minibars, and premium bedding.

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    AMENITIES

    • Free Wi-Fi
    • Internet
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Coffee shop
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 447 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
      8.8 "88% said the reception staff was great."
    • 9.4 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      8.1 "81% appreciated the closeness to the beach."
      9.6 "Great parking, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.6 "86% liked the proximity to sightseeing."
    • 8.2 "Good value."
    • 8.1 "Breakfast is good."
    • 6.8 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.4 "Only 64% thought the air conditioning was adequate."
    • 3.8 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 290 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Perfectly clean."
      8.8 "88% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.6 "Great parking, according to 96%."
      8.1 "81% appreciated the closeness to the beach."
    • 8.4 "Breakfast is good."
    • 8.4 "Good value."
    • 6.8 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      6.0 "Only 60% thought the air conditioning was adequate."
    • 6.8 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.0 "Only 60% thought the air conditioning was adequate."
    • 3.6 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 89 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Perfectly clean."
      10.0 "100% thought it was clean."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 8.5 "Good value."
    • 8.1 "Breakfast is good."
    • 6.5 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."

    Overall rating

    8.7 Excellent
    based on 67 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 9.2 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 7.9 "Good breakfast."
    • 7.3 "High comfort."
      9.5 "95% thought rooms were spacious."
    • 3.9 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Great shopping"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

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