Pros (+) After 2am it got quiet
Cons (-) Broken shower head, bathroom was completely cleaned. Long hairs throughout the bedding, bedding appeared to not have been cleaned
3 stars
Hotel Zessa Santa Ana, a DoubleTree by Hilton
201 East MacArthur Boulevard, Santa Ana, CA 92707, United States
Santa Ana, CA
See location+1 714 825 3333Photos of Hotel Zessa Santa Ana, a DoubleTree by Hilton
Overview
Hotel Zessa Santa Ana – a DoubleTree by Hilton is located in the heart of Orange County business districts for the cities of Irvine, Tustin, and Costa Mesa, California. With easy access to the 405, 55, and 5 Freeways, our full-service hotel is minutes from Orange County's John Wayne Airport (SNA), and only six miles from the beautiful beaches of sunny southern California: Newport, Laguna, and Huntington Beach. We're also minutes from Disneyland Park and Disney's California Adventure Park, Angel Stadium - home of the Los Angeles Angels of Anaheim, Honda Center - home of the Anaheim Ducks and Knott's Berry Farm. Our restaurant, Citra Bar & Kitchen, serves South of the Border fusion cuisine for breakfast and dinner, and we offer room service. Stop by Blend Café for grab-and-go options, coffee, and drinks. Hotel Zessa Santa Ana – a DoubleTree by Hilton Features: Over 12,000 square feet of flexible meeting space, Complimentary Delicious Warm Doubletree Cookies at Check-In, Complimentary shuttle service to the John Wayne Airport, Complimentary shuttle service to shops and dining within a five-mile radius such as South Coast Plaza, the Orange County Performing Arts Center, the Metro Pointe shopping area, Complimentary wireless high-speed Internet access in public area, State-of-the Art Fitness Center by Precor, Outdoor pool and whirlpool, In-room dining, Gift Shop, 24-hour Business Center. Hotel Zessa Santa Ana – a DoubleTree by Hilton Amenities: 253 elegantly appointed guestroom rooms, featuring two upscale suites, Two telephones with two lines, voicemail & data ports, High-speed Internet access, Work desk area, Coffee maker with complimentary specialty coffee, Remote-control television with OnCommand movies, Full-size ironing boards and iron, hairdryers, Alarm clock radios with MP3 hookup, Complimentary USA Today each weekday morning For Southern California business travel, a getaway weekend, or family vacation, Hotel Zessa Santa Ana – a DoubleTree by Hilton is the perfect choice. Our friendly, helpful hotel staff looks forward to welcoming you with our special, signature warm chocolate chip cookie at check-in. Hilton Honors members can earn both points and miles for every qualifying stay through the award-winning Hilton Honors Program.
Latest deals for Hotel Zessa Santa Ana, a DoubleTree by Hilton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel Zessa Santa Ana, a DoubleTree by Hilton
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business centre
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Express check-out
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Table tennis
- Pool table
General
- Family rooms
- Telephone
- Seating area
Basics
- Internet
- Wi-Fi
- Air-conditioned
Bathroom
- Hairdryer
- Bathrobe
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Hotel Zessa Santa Ana, a DoubleTree by Hilton
7.9
Good
748 verified ratings
Wonderful
364
Very good
125
Good
86
Okay
41
Fair
40
Mediocre
19
Poor
73
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location, friendly service, and comfortable rooms. However, many reviews highlighted issues with cleanliness, including unclean rooms and bathrooms. Some guests also mentioned overpriced parking and food quality as areas for improvement.AI-generated from customer reviews
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Score by provider
7.7 out of 10
273 reviews
8.3 out of 10
284 reviews
8.3 out of 10
5 reviews
8.9 out of 10
17 reviews
All reviews
Pros (+) The hotel was in a good location and the room was clean, comfortable bed.
Cons (-) I don't appreciate when I'm being lied to. I called the hotel before booking it and we were also assurred at check-in that parking is complementary for guests. When we were checking out, we were charged $20 per night. No hotel should be misleading its guests and lying to them! I will not be staying here again!
Pros (+) Love the cookie on arrival. The shuttle to/from airport was great and very timely.
Pros (+) The rooms were absolutely beatiful and very clean. The staff was kind and helpful and very knowledgeable about the area. The hotel ist self was just beautiful and very well located.
Cons (-) There was only one elevator for five floors or guest's, which was not very conducive to getting anywhere fast.
Pros (+) Clean and modern amenities, great location. Complimentary cookies and coffee are always a plus. The staff was very friendly and helpful.
Cons (-) Parking garage was a continual problem. Room keys did not function as intended to get in/out of garage gate, even after getting 3 different sets of room keys. Also, not enough parking spaces.
Pros (+) They had a room at an excellent price. We were stranded by Frontier Air with no options and had to extend our stay in So Cal. Quickly went to web and found this. I had stayed here before for work and found it a good value.
Pros (+) All the staff made you feel at home .
Cons (-) The entire operation was very well run and the upkeep was fantastic so there really isn't a negative in my opinion .
Pros (+) Location to airport and comfort of the room.
Cons (-) Parking fee for self park was $18.00
Pros (+) Good location, very nicely decorated. Employees were all very nice and helpful. Rooms had everything needed. Nice beds.
Cons (-) parking was 20.00 valet daily or 18.00 self park.
Pros (+) The staff was always warm and welcoming. Cookies were delicious, hotel exceeded my expectations. Rooms were ridiculously clean. Pool was nice!
Cons (-) $18/night for parking! Just know this ahead of time so you aren't surprised like I was haha :) Also, no fans in the restroom which is weird but we managed.
Location
201 East MacArthur Boulevard, Santa Ana, CA 92707
What's nearby
- Rickenbacker0.6 km
- Embassy Suites by Hilton Santa Ana Orange County Airport1.6 km
- Jerome Park4.7 km
- Grand Central Art Center5.1 km
- Santora Building5.1 km
- Santa Ana Zoo5.2 km
- Odd Fellows Hall5.2 km
- Downtown Santa Ana Historic Districts5.3 km
- Ronald Reagan Federal Building and Courthouse5.4 km
- Pacific Electric Sub-Station No. 145.4 km
- Old Orange County Courthouse5.6 km
- Howe-Waffle House and Carriage House5.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Zessa Santa Ana, a DoubleTree by Hilton
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Value for money | 8.4 |
|---|---|
Distance to city centre | 5.0 km |
Nearest airport | Santa Ana J. Wayne/Orange Cnty |
Distance to airport | 2.7 km |