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(Return)
Airports
Origin
Singapore
S$ 858
only
S$ 858
Destination
Los Angeles
S$ 858
only
S$ 858
Tue, 31 Oct
SIN
LAX
24h 40m
Tue, 14 Nov
LAX
SIN
32h 10m
S$ 858
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 203 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.8
LHW
KHN
Excellent 10.0

Hostess

CKG
SZX
Excellent 8.8

all of the Xiamen staff were really great.

Nothing that I disliked.

LAX
XMN
Excellent 10.0

I love the fact that the program that launches the flight were pretty new, but the fact is; everything run like a well oiled machine. From customer service to departure everything went smoothly. Since the flight was brand new not a lot of people knew about they're great deal. I bought a one way ticket to xiamen because I will be working a school teacher. I didn't realized til later on that it's possible for someone with a z visa to receive an extra 23kg check in baggage for free. I contacted the customer service who replied within a day and everything was fixed. Now, I've been travelling a good amount to China and US, so far the food that are good is xiamen airlines. It's healthy, not greasy, and my stomach didn't hurt.

For now ? Nothing. It's my first time riding this airline and I would definitely pick this than China southern or eastern airlines. I have been disappointed with them too many times.... food suck, cramped leg space, and an overabundance of delayed and cancelled flights. Need improvement: it would be nice if the flight attendant don't assume every Asian is Chinese. Over and over the flight attendants would suggest food options, snacks, and drinks in chinese. I understand this won't be the first nor would it be the last that someone would mistaken me as a native Chinese speaker. Overall, the whole experience was amazing!

JJN
TSN
Mediocre 2.0

Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

Thu, 16 Nov
SIN
LAX
24h 40m
Fri, 1 Dec
LAX
SIN
22h 55m
S$ 871
Trip: 16 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

DPS
PVG
Good 6.0

Poor movie selection.

DPS
PEK
OK 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

Thu, 19 Apr
SIN
LAX
22h 05m
Fri, 4 May
LAX
SIN
31h 40m
S$ 877
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
LAX
OK 4.3

The China Southern Airline in GuangZhou could not validate my online tickets during check-in. I was required to pay more than $200 additional fees for last minute add-on for two tickets and spent over an hour doing this. It was not a pleasant experience at all.

KTM
CAN
Excellent 8.8

The crew was exceptionally attentive. The plane is comfortable and all staff professional and polite.

Boarding was chaotic but once on plane it went smoothly/

KMG
CAN
Good 6.6

Need food to take with medication they served us one meal at the very start hen the next SEVEN hours later and had nothing available in between I asked three times for medical purposes before Rhett went to first class for a freezing cold piece of bread.

CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

BKK
CAN
Excellent 10.0

The Flight Attendants were very kind and helpful. always a lot of legroom!!

Didn't have individual TV screens on this route

Wed, 22 Nov
SIN
LAX
39h 50m
Fri, 1 Dec
LAX
SIN
43h 05m
S$ 892
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 4 Nov
SIN
LAX
41h 45m
Tue, 14 Nov
LAX
SIN
32h 10m
S$ 858
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 203 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.8
XMN
TPE
Good 7.0

International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!

No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements).

LHW
KHN
Excellent 10.0

Hostess

XMN
KHN
Excellent 10.0

Hostess

KHN
LHW
Excellent 10.0

Crew was excellent

SZX
FOC
Excellent 8.4

Crew was friendly.

couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again.

Sat, 2 Dec
SIN
LAX
24h 40m
Fri, 8 Dec
LAX
SIN
22h 55m
S$ 871
Trip: 7 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
DPS
PVG
Good 6.0

Poor movie selection.

PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

JFK
PVG
Excellent 9.3

Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb.

No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile.

DPS
PEK
OK 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

Thu, 29 Mar
SIN
LAX
22h 05m
Sat, 14 Apr
LAX
SIN
21h 40m
S$ 878
Trip: 17 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
KTM
CAN
Excellent 8.8

The crew was exceptionally attentive. The plane is comfortable and all staff professional and polite.

Boarding was chaotic but once on plane it went smoothly/

BKK
CAN
Excellent 10.0

The Flight Attendants were very kind and helpful. always a lot of legroom!!

Didn't have individual TV screens on this route

KMG
CAN
Good 6.6

Need food to take with medication they served us one meal at the very start hen the next SEVEN hours later and had nothing available in between I asked three times for medical purposes before Rhett went to first class for a freezing cold piece of bread.

CAN
LAX
Mediocre 2.0

Miss the flight because of the delayed flight from hcm. Have to wait 15hrs to the next one, bad condition while waiting

CAN
KTM
Good 7.6

Great flight and awesome views.

My bags are still not with me, I have filed a report and sent an email to China Southern. Not sure what to do next, i have nothing to wear.

Wed, 29 Nov
SIN
LAX
39h 50m
Mon, 11 Dec
LAX
SIN
22h 10m
S$ 892
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 7 Nov
SIN
LAX
24h 40m
Tue, 14 Nov
LAX
SIN
32h 10m
S$ 858
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 203 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.8
PEK
HSN
Good 6.6

Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic

Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly.

SZX
FOC
Excellent 8.4

Crew was friendly.

couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again.

KHN
LHW
Excellent 10.0

Crew was excellent

XMN
KHN
Excellent 10.0

Hostess

LAX
XMN
Excellent 10.0

I love the fact that the program that launches the flight were pretty new, but the fact is; everything run like a well oiled machine. From customer service to departure everything went smoothly. Since the flight was brand new not a lot of people knew about they're great deal. I bought a one way ticket to xiamen because I will be working a school teacher. I didn't realized til later on that it's possible for someone with a z visa to receive an extra 23kg check in baggage for free. I contacted the customer service who replied within a day and everything was fixed. Now, I've been travelling a good amount to China and US, so far the food that are good is xiamen airlines. It's healthy, not greasy, and my stomach didn't hurt.

For now ? Nothing. It's my first time riding this airline and I would definitely pick this than China southern or eastern airlines. I have been disappointed with them too many times.... food suck, cramped leg space, and an overabundance of delayed and cancelled flights. Need improvement: it would be nice if the flight attendant don't assume every Asian is Chinese. Over and over the flight attendants would suggest food options, snacks, and drinks in chinese. I understand this won't be the first nor would it be the last that someone would mistaken me as a native Chinese speaker. Overall, the whole experience was amazing!

Tue, 7 Nov
SIN
LAX
49h 35m
Tue, 28 Nov
LAX
SIN
29h 55m
S$ 892
Trip: 22 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

SFO
PVG
Excellent 8.6

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

Mon, 4 Dec
SIN
LAX
26h 10m
Wed, 6 Dec
LAX
SIN
26h 50m
S$ 893
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 8 Nov
SIN
LAX
41h 45m
Tue, 14 Nov
LAX
SIN
32h 10m
S$ 858
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 203 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.8
LHW
KHN
Excellent 10.0

Hostess

JJN
TSN
Mediocre 2.0

Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent

SZX
FOC
Excellent 8.4

Crew was friendly.

couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again.

LAX
XMN
Excellent 10.0

I love the fact that the program that launches the flight were pretty new, but the fact is; everything run like a well oiled machine. From customer service to departure everything went smoothly. Since the flight was brand new not a lot of people knew about they're great deal. I bought a one way ticket to xiamen because I will be working a school teacher. I didn't realized til later on that it's possible for someone with a z visa to receive an extra 23kg check in baggage for free. I contacted the customer service who replied within a day and everything was fixed. Now, I've been travelling a good amount to China and US, so far the food that are good is xiamen airlines. It's healthy, not greasy, and my stomach didn't hurt.

For now ? Nothing. It's my first time riding this airline and I would definitely pick this than China southern or eastern airlines. I have been disappointed with them too many times.... food suck, cramped leg space, and an overabundance of delayed and cancelled flights. Need improvement: it would be nice if the flight attendant don't assume every Asian is Chinese. Over and over the flight attendants would suggest food options, snacks, and drinks in chinese. I understand this won't be the first nor would it be the last that someone would mistaken me as a native Chinese speaker. Overall, the whole experience was amazing!

CKG
SZX
Excellent 8.8

all of the Xiamen staff were really great.

Nothing that I disliked.

Fri, 15 Dec
SIN
LAX
34h 00m
Wed, 3 Jan
LAX
SIN
34h 25m
S$ 897
Trip: 20 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
LAX
Good 7.0

Poor movie selection

PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

PVG
HNL
Excellent 8.3

Food and crew very good in Biz Class.

Seat do not go horizontal. Not very comfortable for sleep.

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

Thu, 9 Nov
SIN
LAX
24h 40m
Tue, 14 Nov
LAX
SIN
32h 10m
S$ 858
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 203 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.8
SZX
FOC
Excellent 8.4

Crew was friendly.

couldn't book through from Shenzhen yp Guilin. Had to check-in again at Fuzhou and go through security again.

XMN
TPE
Good 7.0

International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!

No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements).

PEK
HSN
Good 6.6

Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic

Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly.

XMN
KHN
Excellent 10.0

Hostess

LAX
XMN
Excellent 8.3

787 Dreamliner's hardscape was new and clean. IFE was decent but had some anomalies (can't take off of pause unless you shut off screen, select same movie and resume). Food was fairly decent and plentiful. Think a cheap chinese diner & you've got it.

Crew was efficient but can't speak Englsh worth a nickel! While I have a limited ability in Mandarin (think 5yo vocab), the announcements in Engrish was almost as bad as some of the translations in many Chinese products. I pity the people who can't understand ANY Chinese: they could not possibly get most of the announcements. They should really get at least 1 FA that can speak and understand English. The signage in Xiamen (I was transiting from LAX to TPE) was amazingly poor and confusing. You basically stumble from 1 floor to another based on the signage. The airport was actually very large for what appears to be a medium size city.

Sat, 24 Mar
SIN
LAX
26h 05m
Sat, 31 Mar
LAX
SIN
25h 55m
S$ 903
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

JFK
PVG
Excellent 9.3

Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb.

No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile.

PVG
LAX
Good 7.0

Poor movie selection

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

Mon, 13 Nov
SIN
LAX
41h 45m
Thu, 30 Nov
LAX
SIN
24h 25m
S$ 858
Trip: 18 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 203 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.8
PEK
HSN
Good 6.6

Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic

Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly.

LAX
XMN
Excellent 10.0

I love the fact that the program that launches the flight were pretty new, but the fact is; everything run like a well oiled machine. From customer service to departure everything went smoothly. Since the flight was brand new not a lot of people knew about they're great deal. I bought a one way ticket to xiamen because I will be working a school teacher. I didn't realized til later on that it's possible for someone with a z visa to receive an extra 23kg check in baggage for free. I contacted the customer service who replied within a day and everything was fixed. Now, I've been travelling a good amount to China and US, so far the food that are good is xiamen airlines. It's healthy, not greasy, and my stomach didn't hurt.

For now ? Nothing. It's my first time riding this airline and I would definitely pick this than China southern or eastern airlines. I have been disappointed with them too many times.... food suck, cramped leg space, and an overabundance of delayed and cancelled flights. Need improvement: it would be nice if the flight attendant don't assume every Asian is Chinese. Over and over the flight attendants would suggest food options, snacks, and drinks in chinese. I understand this won't be the first nor would it be the last that someone would mistaken me as a native Chinese speaker. Overall, the whole experience was amazing!

XMN
TPE
Good 7.0

International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!

No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements).

KHN
LHW
Excellent 10.0

Crew was excellent

XMN
KHN
Excellent 10.0

Hostess

Thu, 23 Nov
SIN
LAX
24h 40m
Sat, 25 Nov
LAX
SIN
28h 20m
S$ 907
Trip: 3 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
JFK
PVG
Excellent 9.3

Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb.

No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile.

PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

Tue, 14 Nov
SIN
LAX
24h 40m
Thu, 30 Nov
LAX
SIN
24h 25m
S$ 858
Trip: 17 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 203 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.8
XMN
KHN
Excellent 10.0

Hostess

XMN
TPE
Good 7.0

International carriers kick butt on US domestic carriers. As a A+ SWA traveler, I know my 787s like the back of my hand. Xiamen had a Business class section (small & unfortunately: untested by me). Economy was as expected but imagine getting a Bao (chicken) & packaged fruit, pastries, pickled cucumbers. Hey, beats a pack of peanuts. You could also get a white or red wine (didn't try them) - all for the price of admission. Take that UA, Delta, & AA! Why can't foreign carriers bring their game to the US routes and really give some competition!

No entertainment (there was some fold down screens playing some ads) but the volume was so low that nobody paid any attention to it. At least someone can read a sentence in English (and there were pre-recorded anouncements).

LAX
XMN
Excellent 8.3

787 Dreamliner's hardscape was new and clean. IFE was decent but had some anomalies (can't take off of pause unless you shut off screen, select same movie and resume). Food was fairly decent and plentiful. Think a cheap chinese diner & you've got it.

Crew was efficient but can't speak Englsh worth a nickel! While I have a limited ability in Mandarin (think 5yo vocab), the announcements in Engrish was almost as bad as some of the translations in many Chinese products. I pity the people who can't understand ANY Chinese: they could not possibly get most of the announcements. They should really get at least 1 FA that can speak and understand English. The signage in Xiamen (I was transiting from LAX to TPE) was amazingly poor and confusing. You basically stumble from 1 floor to another based on the signage. The airport was actually very large for what appears to be a medium size city.

CKG
SZX
Excellent 8.8

all of the Xiamen staff were really great.

Nothing that I disliked.

KHN
XMN
Excellent 10.0

Hostess

Thu, 23 Nov
SIN
LAX
34h 00m
Mon, 4 Dec
LAX
SIN
25h 55m
S$ 908
Trip: 12 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
JFK
PVG
Excellent 9.3

Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb.

No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile.

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

PVG
LAX
Good 7.0

Poor movie selection

PVG
JFK
Good 6.0

Cheap

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

Wed, 15 Nov
SIN
LAX
41h 45m
Thu, 30 Nov
LAX
SIN
32h 10m
S$ 858
Trip: 16 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 203 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.8
JJN
TSN
Mediocre 2.0

Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent

KHN
LHW
Excellent 10.0

Crew was excellent

LHW
KHN
Excellent 10.0

Hostess

KHN
XMN
Excellent 10.0

Hostess

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

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