Singapore
SGD

SureStay by Best Western Santa Cruz

2 stars
6.6
Okay
based on 1184 reviews
1,184 reviews
516 Water Street, Santa Cruz, CA 95060, United States
516 Water Street, Santa Cruz, CA
+1 831 426 6111
Tue 13-10
-
Wed 14-10
2 guests, 1 room
Front desk
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Front desk
Bedroom
Bedroom
Bedroom
Front desk
Pool
Bedroom
Bedroom
Bathroom
Bathroom
Building
Bedroom
Bedroom
Bathroom
Bathroom
Bathroom
Room amenity
Bathroom
Pool
Bathroom
Bedroom
Bathroom
Bathroom
Building
Bathroom
Bathroom
Bathroom
Bathroom
Bathroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located within walking distance of Santa Cruz Metro Bus Station, Ramada Limited Santa Cruz Water Street offers guests an ideal base while in Santa Cruz. It is ideally positioned for those wanting to visit the area's popular attractions.

Guests of Ramada Limited Hotel Water Street Santa Cruz can unwind in the outdoor pool. For an easy and effortless arrival and departure experience, guests can benefit from the express check-in/check-out kiosk.

Every comfortable room at Ramada Limited Santa Cruz provides a refrigerator, plus all the necessities required for an enjoyable stay. They are also equipped with a microwave, a hair dryer and cable/satellite channels.

For those who enjoy exploring local eateries, there is a wide range within walking distance. The Mission Santa Cruz is a brief walk away.

6.6
Okay
1184 reviews

Latest deals for SureStay by Best Western Santa Cruz

Tue 13-10
-
Wed 14-10
Deals from
S$ 114
•Cheapest rate per night
Compare prices for Standard Room, Queen room and 18 more SureStay by Best Western Santa Cruz deals.
Standard Room, 1 queen bed
S$ 114
nightly with VAT
Standard Room, 1 king bed
S$ 123
nightly with VAT
King room, 1 king bed
S$ 128
nightly with VAT
Standard Room, 2 queen beds
S$ 135
nightly with VAT
Standard Room, 2 queen beds
S$ 139
nightly with VAT
Queen room, 2 queen beds
S$ 150
nightly with VAT
Queen room, 2 queen beds
S$ 190
nightly with VAT
King room, 1 king bed
S$ 301
nightly with VAT
Double room, 2 double beds
S$ 428
nightly with VAT
Queen room, bed type unknown
S$ 691
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at SureStay by Best Western Santa Cruz

  • Outdoor pool
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Laundry service

Reviews of SureStay by Best Western Santa Cruz

6.6
Okay
1184 verified ratings
Wonderful
317
Very good
143
Good
149
Okay
98
Fair
141
Mediocre
76
Poor
260

Summary of reviews

Guests say
Guest reviews frequently mention dissatisfaction with the hotel's service, including unhelpful or absent staff and poor housekeeping. Breakfast offerings are commonly described as limited or unsatisfactory, with several guests expressing disappointment. Cleanliness is another area of concern, with multiple mentions of dirty rooms, incomplete cleaning, and maintenance issues. While there are occasional positive remarks about friendly staff and convenient location, the overall sentiment is negative, particularly regarding service, breakfast, and cleanliness.
AI-generated from customer reviews
Cleanliness2 out of 10
Service1.5 out of 10
Breakfast1 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Location and price was perfect for us. Nice and clean.
Cons (-) The deodorizer smell was shockingly strong when we first got in. We aired it out and it was okay. We left for the evening and when we came back, there was a powerfully strong smell of skunky weed (marijuana). Maybe that explains the deodorizer? Or that could've been by an adjoining guest; I dunno. Breakfast wasn't available at 6:30, which is unusual for a weekday.
7.7
Good
Anonymous, Feb 2017
Pros (+) Friendly staff.. Convenient Location.. Cleanliness, parking, access to waterfront and downtown
Cons (-) Bed was not comfortable.. Mattress was hard and sloped to center of bed.

Location

516 Water Street, Santa Cruz, CA 95060

What's nearby

  • Museum of Art and History0.7 km
  • Mission Santa Cruz0.9 km
  • Hinds House1.2 km
  • Kuumbwa Jazz Center1.3 km
  • Branciforte Adobe1.3 km
  • Santa Cruz Looff Carousel and Roller Coaster1.7 km
  • Santa Cruz Beach Boardwalk1.7 km
  • Undertow Roller Coaster1.7 km
  • Cocoanut Grove1.8 km
  • Santa Cruz Main Beach1.9 km
  • Santa Cruz Museum of Natural History1.9 km
  • Santa Cruz Wharf2.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

SureStay by Best Western Santa Cruz

Which month has the cheapest rates at SureStay by Best Western Santa Cruz?

The cheapest month to stay at SureStay by Best Western Santa Cruz is January, with an average nightly rate of S$ 96. The most expensive month is August at S$ 315 per night.

What is the cheapest day to book SureStay by Best Western Santa Cruz?

The cheapest day to book SureStay by Best Western Santa Cruz is Tuesday, with an average nightly rate of S$ 124. The most expensive day is Saturday at S$ 691 per night.

How far in advance should you book SureStay by Best Western Santa Cruz?

To get the best price at SureStay by Best Western Santa Cruz, book around 12 weeks in advance. This could save you approximately 51% compared to booking last minute.

FAQs when booking at SureStay by Best Western Santa Cruz

  • Where is SureStay by Best Western Santa Cruz located?

    SureStay by Best Western Santa Cruz is located at 516 Water Street, 1.2 km from the centre of Santa Cruz. Museum of Art and History is the closest landmark to SureStay by Best Western Santa Cruz.

  • When is check-in time and check-out time at SureStay by Best Western Santa Cruz?

    Check-in time is 15:00 and check-out time is 11:00 at SureStay by Best Western Santa Cruz.

  • Does SureStay by Best Western Santa Cruz offer free Wi-Fi?

    Yes, SureStay by Best Western Santa Cruz offers free Wi-Fi.

  • Does SureStay by Best Western Santa Cruz offer free parking?

    Yes, SureStay by Best Western Santa Cruz offers free parking.

  • How far is SureStay by Best Western Santa Cruz from the airport?

    SureStay by Best Western Santa Cruz is 43.2 km from San Jose. SureStay by Best Western Santa Cruz is 46.4 km from Monterey Regional.

  • Does SureStay by Best Western Santa Cruz have a pool?

    Yes, SureStay by Best Western Santa Cruz has a pool on-site.

  • How does KAYAK find such great SureStay by Best Western Santa Cruz hotel deals?

    KAYAK scours the web for all room deals available at SureStay by Best Western Santa Cruz in Santa Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay by Best Western Santa Cruz and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay by Best Western Santa Cruz.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Hotel Paradox, Autograph Collection8 Excellent (885 reviews)0.37 kmOutdoor pool, Fitness centre, RestaurantS$ 193+
2-star hotel
4% cheaperThe Islander Motel8.2 Excellent (804 reviews)0.51 kmOutdoor pool, Free Wi-Fi, Free parkingS$ 103+
2-star hotel
17% cheaper
Seaside Inn & Suites
7.7 Good (678 reviews)0.52 kmWi-Fi, Tea/coffee maker, Coffee machineS$ 89+
3-star hotel
Best Western Plus All Suites Inn7.2 Good (1,143 reviews)0.55 kmFitness centre, Free Wi-Fi, Tea/coffee makerS$ 157+

Cheapest

See cheapest stays in Santa Cruz
2-star hotel
17% cheaper
Seaside Inn & Suites
7.7 Good (678 reviews)0.52 kmWi-Fi, Tea/coffee maker, Coffee machineS$ 89+
2-star hotel
12% cheaperFireside Inn Santa Cruz7 Good (1,133 reviews)1.63 kmWi-Fi, Free parking, Flat-screen TVS$ 94+
2-star hotel
10% cheaperContinental Inn7.4 Good (1,114 reviews)0.67 kmOutdoor pool, Free Wi-Fi, Coffee machineS$ 97+
4-star hotel
7% cheaper
The Aqua Pacific Hotel
7.2 Good (460 reviews)0.9 kmSnorkelling, Indoor pool, Free Wi-FiS$ 99+

Most recommended

See most recommended stays in Santa Cruz
4-star hotel
La Bahia Hotel And Spa
9.1 Excellent (61 reviews)1.79 kmOutdoor pool, beachfront, Fitness centreS$ 397+
3-star hotel
Hyatt Place Santa Cruz8.7 Excellent (1,099 reviews)0.75 kmOutdoor pool, Fitness centre, Bar/LoungeS$ 171+
2-star hotel
La Quinta Inn & Suites Santa Cruz
8.7 Excellent (878 reviews)1.77 kmOutdoor pool, beachfront, Fitness centreS$ 190+
3-star hotel
Hampton Inn Santa Cruz8.6 Excellent (269 reviews)0.65 kmIndoor pool, Free Wi-Fi, Tea/coffee makerS$ 166+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.3
1.2 km
San Jose
43.2 km

More options for your stay in Santa Cruz

Complete your trip to Santa Cruz

Hotels in Santa Cruz