SureStay by Best Western Santa Cruz

2 stars
6.6
Okay
based on 1190 reviews
1,190 reviews
516 Water Street, Santa Cruz, CA 95060, United States
516 Water Street, Santa Cruz, CA
+1 831 426 6111
Tue 18-8
-
Wed 19-8
2 guests, 1 room
Deals from
S$ 107
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, 2 double beds
S$ 107
Queen room, 2 queen beds
S$ 119
Standard Room, bed type unknown
S$ 138
20 more SureStay by Best Western Santa Cruz deals
20 more SureStay by Best Western Santa Cruz deals
Front desk
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Front desk
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Front desk
Pool
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Building
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Room amenity
Bathroom
Pool
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located within walking distance of Santa Cruz Metro Bus Station, Ramada Limited Santa Cruz Water Street offers guests an ideal base while in Santa Cruz. It is ideally positioned for those wanting to visit the area's popular attractions.

Guests of Ramada Limited Hotel Water Street Santa Cruz can unwind in the outdoor pool. For an easy and effortless arrival and departure experience, guests can benefit from the express check-in/check-out kiosk.

Every comfortable room at Ramada Limited Santa Cruz provides a refrigerator, plus all the necessities required for an enjoyable stay. They are also equipped with a microwave, a hair dryer and cable/satellite channels.

For those who enjoy exploring local eateries, there is a wide range within walking distance. The Mission Santa Cruz is a brief walk away.

6.6
Okay
1190 reviews

Latest deals for SureStay by Best Western Santa Cruz

Tue 18-8
-
Wed 19-8
Double room, 2 double beds
S$ 107
nightly with VAT
Queen room, 2 queen beds
S$ 119
nightly with VAT
Standard Room, bed type unknown
S$ 138
nightly with VAT
Standard Room, 1 king bed
S$ 157
nightly with VAT
Double room, 2 double beds
S$ 163
nightly with VAT
Standard Room, 1 king bed
S$ 166
nightly with VAT
Queen room, 1 queen bed
S$ 174
nightly with VAT
Queen room, 2 queen beds
S$ 203
nightly with VAT
Queen room, 2 queen beds
S$ 204
nightly with VAT
King room, 1 king bed
S$ 301
nightly with VAT
Double room, 2 double beds
S$ 428
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at SureStay by Best Western Santa Cruz

  • Outdoor pool
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Laundry service

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Heating

Dining

  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Microwave

Health and safety

  • CCTV outside property
  • Daily housekeeping
  • Safe
  • First-aid kit
  • CCTV in common areas

Services and conveniences

  • Business centre
  • Wake-up service
  • Express check-out
  • 24-hour front desk

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Beach access
  • Golf

Media and entertainment

  • Cable or satellite TV

Accessibility and suitability

  • No smoking

Bathroom

  • Hairdryer

General

  • Family rooms

Pool

  • Outdoor pool

Reviews of SureStay by Best Western Santa Cruz

6.6
Okay
1190 verified ratings
Wonderful
313
Very good
151
Good
152
Okay
98
Fair
141
Mediocre
78
Poor
257

Summary of reviews

Guests say
Guests consistently praise the hotel's convenient location and the spaciousness of the rooms, with some highlighting comfortable beds and good amenities. However, many reviews mention issues with cleanliness, such as dirty floors and rooms not being properly maintained. Service is also a common concern, with several guests reporting rude or unhelpful staff and poor housekeeping. Breakfast receives mixed feedback, with some appreciating the options and others finding them limited or disappointing. Overall, while the location and room size are positives, improvements in cleanliness and service are needed.
AI-generated from customer reviews
Location9 out of 10
Room Size7 out of 10
Breakfast2 out of 10
Cleanliness1.5 out of 10
Service1.5 out of 10
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All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Location and price was perfect for us. Nice and clean.
Cons (-) The deodorizer smell was shockingly strong when we first got in. We aired it out and it was okay. We left for the evening and when we came back, there was a powerfully strong smell of skunky weed (marijuana). Maybe that explains the deodorizer? Or that could've been by an adjoining guest; I dunno. Breakfast wasn't available at 6:30, which is unusual for a weekday.
7.7
Good
Anonymous, Feb 2017
Pros (+) Friendly staff.. Convenient Location.. Cleanliness, parking, access to waterfront and downtown
Cons (-) Bed was not comfortable.. Mattress was hard and sloped to center of bed.

Location

516 Water Street, Santa Cruz, CA 95060

What's nearby

  • Museum of Art and History0.7 km
  • Mission Santa Cruz0.9 km
  • Hinds House1.2 km
  • Kuumbwa Jazz Center1.3 km
  • Branciforte Adobe1.3 km
  • Santa Cruz Looff Carousel and Roller Coaster1.7 km
  • Santa Cruz Beach Boardwalk1.7 km
  • Undertow Roller Coaster1.7 km
  • Cocoanut Grove1.8 km
  • Santa Cruz Main Beach1.9 km
  • Santa Cruz Museum of Natural History1.9 km
  • Santa Cruz Wharf2.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

SureStay by Best Western Santa Cruz

Which month has the cheapest rates at SureStay by Best Western Santa Cruz?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at SureStay by Best Western Santa Cruz is January, with an average nightly rate of S$ 96. The most expensive month is June at S$ 305 per night.

What is the cheapest day to book SureStay by Best Western Santa Cruz?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book SureStay by Best Western Santa Cruz is Sunday, with an average nightly rate of S$ 181. The most expensive day is Saturday at S$ 482 per night.

How far in advance should you book SureStay by Best Western Santa Cruz?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at SureStay by Best Western Santa Cruz, book around 3 weeks in advance. This could save you approximately 54% compared to booking last minute.

FAQs when booking at SureStay by Best Western Santa Cruz

  • Where is SureStay by Best Western Santa Cruz located?

    SureStay by Best Western Santa Cruz is located at 516 Water Street, 1.2 km from the centre of Santa Cruz. Museum of Art and History is the closest landmark to SureStay by Best Western Santa Cruz.

  • When is check-in time and check-out time at SureStay by Best Western Santa Cruz?

    Check-in time is 15:00 and check-out time is 11:00 at SureStay by Best Western Santa Cruz.

  • Does SureStay by Best Western Santa Cruz offer free Wi-Fi?

    Yes, SureStay by Best Western Santa Cruz offers free Wi-Fi.

  • Does SureStay by Best Western Santa Cruz offer free parking?

    Yes, SureStay by Best Western Santa Cruz offers free parking.

  • How far is SureStay by Best Western Santa Cruz from the airport?

    SureStay by Best Western Santa Cruz is 43.2 km from San Jose. SureStay by Best Western Santa Cruz is 46.4 km from Monterey Regional.

  • Does SureStay by Best Western Santa Cruz have a pool?

    Yes, SureStay by Best Western Santa Cruz has a pool on-site.

  • How does KAYAK find such great SureStay by Best Western Santa Cruz hotel deals?

    KAYAK scours the web for all room deals available at SureStay by Best Western Santa Cruz in Santa Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay by Best Western Santa Cruz and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay by Best Western Santa Cruz.

Nearby hotels and places to stay

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3-star hotel
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3-star hotel
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2-star hotel
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Most recommended

See most recommended stays in Santa Cruz
4-star hotel
La Bahia Hotel And Spa
9.2 Excellent (44 reviews)1.79 kmOutdoor pool, beachfront, Fitness centreS$ 566+
3-star hotel
Hyatt Place Santa Cruz8.7 Excellent (1,067 reviews)0.74 kmOutdoor pool, Fitness centre, Bar/LoungeS$ 226+
2-star hotel
La Quinta Inn & Suites Santa Cruz
8.7 Excellent (844 reviews)1.77 kmOutdoor pool, beachfront, Fitness centreS$ 251+
3-star hotel
Hampton Inn Santa Cruz8.6 Excellent (266 reviews)0.65 kmIndoor pool, Free Wi-Fi, Tea/coffee makerS$ 227+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.2
1.2 km
San Jose
43.2 km

Everything you need to know for your stay in Santa Cruz

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