Overview

Surf City Inn & Suites

619 Riverside Ave, Santa Cruz, CA 95060, United States
+1 831 423 9515

S$ 115+

Overall guest ratings

5.5/10 OK
based on 1,273 reviews

Review highlights

  • 8.9
  • 8.0
  • 4.2
  • 3.7

Good to know

  • Beach nearby

Nearby

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    About

    The Surf City Inn & Suites is centrally located in Santa Cruz, CA. With the world famous Santa Cruz Beach Boardwalk only a 7 minute walk away. This family friendly hotel offers Santa Cruz’s only indoor heated pool & spa. Get your day started with our complimentary breakfast and Fresh coffee by Java Bob’s. Our guests will also enjoy Free WiFi, free parking and much much more. Hope to see you soon.

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    Surf City Inn & Suites

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Laundry facilities
    • Business centre
    • Concierge service
    • Bicycle hire
    • Hot tub
    • Indoor pool
    • No smoking
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Continental breakfast
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    5.5 OK
    based on 1,273 reviews
    • 8.9 "Very nice wellness & sports facilities."
    • 8.0 "Pool is good."
    • 7.5 "Good location."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      9.1 "91% thought parking was inexpensive."
    • 6.9 "Average value."
    • 5.2 "Service is ok."
      5.8 "Only 58% found the staff to be friendly enough."
    • 4.2 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.2 "68% thought it was rather dirty."
      3.1 "69% said the bathroom was dirty."
    • 3.7 "Breakfast is below average."
    • 3.7 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      2.0 "80% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      1.1 "89% found problems with the furniture."
      3.1 "69% said the bathroom was dirty."
      0.7 "93% thought the tv was sub-standard."
      4.0 "For 60%, the rooms looked old."
      4.3 "57% were disappointed with the minibar."
      2.0 "Air conditioning was criticized by 80%."
    • 2.7 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.3 "For 87%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
      2.0 "80% didn't like the architecture."
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    Overall rating

    5.4 OK
    based on 381 reviews
    • 9.1 "Excellent wellness & sports facilities."
    • 8.5 "Pool is good."
    • 7.4 "Good location."
      9.9 "99% appreciated the closeness to the beach."
    • 7.0 "High value."
    • 5.3 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
    • 4.1 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."
    • 3.7 "Disappointing food."
    • 3.5 "Breakfast is below average."
    • 3.1 "Awful rooms."
      4.1 "59% said rooms were dirty."
      1.7 "83% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      0.9 "91% found problems with the furniture."
      0.7 "93% thought the tv was sub-standard."
      3.8 "For 62%, the rooms looked old."
      2.8 "72% said the bathroom was dirty."
      4.7 "53% had problems with the shower."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
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    Overall rating

    5.8 OK
    based on 827 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 8.1 "Pool is good."
    • 7.7 "Good location."
      9.9 "99% appreciated the closeness to the beach."
    • 6.8 "Average value."
    • 5.2 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
    • 4.2 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      2.2 "78% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
      1.2 "88% found problems with the furniture."
      0.9 "91% thought the tv was sub-standard."
      4.6 "54% were disappointed with the minibar."
    • 4.1 "Not very clean."
      4.4 "56% said rooms were dirty."
      3.2 "68% thought it was rather dirty."
    • 3.4 "Breakfast is below average."
    • 2.7 "Disappointing internet connection."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.4 "For 86%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    4.0 Mediocre
    based on 12 reviews
    • 3.3 "Rooms are not good."

    Overall rating

    5.9 OK
    based on 50 reviews
    • 7.5 "Good location."
    • 5.4 "Service is ok."
    • 5.3 "Average comfort."
    • 4.2 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 3.7 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      1.9 "81% thought they were poorly maintained."
    Good to know
    "Beach nearby"
    data provided by TrustYou

    Recent reviews

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    beach and boardwalk
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    hotel and needs some repairs
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