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Lotte Hotel Seoul
Top Luxury Hotel

1 Songong-dong Jung-gu, Seoul 110-101, South Korea
+82 2771 1000

S$ 268+

Overall guest ratings

9.1/10 Excellent
based on 6,586 reviews

Review highlights

  • 9.7
  • 9.2
  • 6.7
  • 5.8

Good to know

  • Nice building
  • Professional service
  • Good accessibility by car
  • Great shopping

Nearby

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    About

    Location.

    The Lotte Hotel Seoul is situated in the primarily metropolitan Seoul area within 1 km of the Kyung Bok Palace and Dong Dae Moon Gate Market. The hotel is strategically located 65 kilometers southwest of the Incheon Airport.

    Hotel Features.

    The Lotte Hotel Seoul is one of Seoul's largest, with two independent towers and a lobby integrated with a three-level mall. Frequented mostly by business travelers, the Lotte has many dining, shopping, and recreational options, making it something of a plaza.

    The Lotte Hotel offers a golf driving range with a putting green, a fitness center with a miniature walking course, and a full-service health spa. The indoor pool features architecture reminiscent of Classical Greece. Items (such as digital cameras and cell/mobile phones) that can't be rented at the extensive business center can be purchased at the duty-free store, which is one of the largest in Seoul. WiFi is free.

    Guestrooms.

    The Lotte Hotel Seoul spans across the 38-story main building and the newer 35-story wing. The newer wing guestrooms contain amenities such as complimentary mobile phone rental and computers. Both buildings' guestrooms include pillowtop mattresses, premium bedding and pillow menu and hypo-allergenic bedding is available. Private bathrooms have separate bathtub/shower with handheld showerhead, bathroom phone, bathrobes/slippers, scale, a makeup/shaving mirror, hair dryer and complimentary toiletries. Rooms have LCD TV with premium channels and pay movies, free WiFi, and a clock radio. There is also a direct-dial phone with voicemail, an in-room safe and a desk in the room. A minibar, coffee-tea maker and refrigerator with complimentary bottled water is available. Rooms have air-conditioning, climate control and blackout drapes/curtains. Furnishings include a desk, in-room safe and and an iron/ironing board may be requested. Complimentary weekday newspapers are delivered. Cribs/infant beds, turndown service, and wake-up calls may be requested. In-room childcare/babysitting (surcharge) is available and there is daily housekeeping.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 6,586 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.7 "Near to public transport, according to 97%."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "Good access to the airport, said 96%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
      9.1 "91% loved the sauna."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.1 "Housekeeping was great, according to 81%."
      9.1 "91% said the concierge service was amazing."
      9.2 "92% were happy with the shuttle service."
      8.6 "86% said the booking process went smoothly."
      7.3 "Management was excellent, said 73%."
      8.9 "Hotel security was great, thought 89%."
    • 8.6 "Food is delicious."
      7.3 "73% loved the dining experience."
      9.6 "96% enjoyed the snacks that were offered."
      7.9 "79% loved the menu selection."
      9.3 "Yummy desserts, said 93%."
    • 8.0 "Pool is good."
    • 6.7 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 5.8 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      5.3 "Only 53% thought the shower was ok."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 4.9 "Value below average."
      2.9 "71% said the breakfast was too expensive."
      4.4 "The price was too high for 56%."
    • 4.4 "Not very comfortable."
      3.4 "66% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 1,646 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.5 "Near to public transport, according to 95%."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "Good access to the airport, said 97%."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Very nice wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.9 "89% said the concierge service was amazing."
    • 8.8 "Food is delicious."
      7.8 "78% loved the menu selection."
      7.8 "78% loved the dining experience."
      9.4 "Yummy desserts, said 94%."
    • 8.0 "Pool is good."
    • 6.3 "Internet is average."
    • 5.5 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.9 "For only 59%, the bathroom was ok."
      5.6 "Only 56% thought the shower was ok."
    • 4.6 "Value below average."
      3.9 "The price was too high for 61%."
      2.6 "74% said the breakfast was too expensive."
    • 3.9 "Not very comfortable."
      3.4 "66% said rooms were small."
      4.7 "53% thought it was too noisy."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 2,831 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.7 "Near to public transport, according to 97%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.7 "Good access to the airport, said 97%."
    • 9.4 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
      9.2 "92% loved the sauna."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      8.0 "Housekeeping was great, according to 80%."
      9.2 "92% were happy with the shuttle service."
      9.3 "93% said the concierge service was amazing."
    • 8.7 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
    • 7.6 "Good pool."
    • 6.7 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      2.4 "76% said rooms were small."
      1.0 "For 90%, the rooms looked old."
      4.1 "59% found problems with the furniture."
      1.5 "Air conditioning was criticized by 85%."
    • 4.5 "Value below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.3 "Not very comfortable."
      2.4 "76% said rooms were small."
      1.5 "Air conditioning was criticized by 85%."
    View all review categories

    Overall rating

    9.4 Excellent
    based on 1,119 reviews
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      9.7 "Near to public transport, according to 97%."
      9.8 "98% liked the proximity to sightseeing."
    • 9.3 "Excellent wellness & sports facilities."
    • 9.1 "World class service."
      9.0 "90% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 8.6 "Food is delicious."
    • 7.2 "Good amenities."
      7.3 "73% thought the building was wonderful."
      9.1 "91% enjoyed the lobby entrance."
    • 7.0 "Good breakfast."
    • 4.8 "Rooms are not good."
      2.7 "73% said rooms were small."
      1.1 "For 89%, the rooms looked old."
    • 3.9 "Value below average."
      2.5 "75% said the breakfast was too expensive."
    • 3.7 "Not very comfortable."
      2.7 "73% said rooms were small."
    View all review categories

    Overall rating

    9.2 Excellent
    based on 987 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
      9.7 "Good access to the airport, said 97%."
    • 9.3 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 7.1 "Good amenities."
      7.2 "72% thought the building was wonderful."
    • 6.9 "Vibe was decent."
    • 5.6 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
    • 5.4 "Average value."
    • 4.5 "Not very comfortable."
      3.4 "66% said rooms were small."
      4.9 "51% thought it was too noisy."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Professional service"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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