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Garden Palace Hotel Surabaya

Jl Yos Sudarso 11, Surabaya 60271, Indonesia
+62 315 321 001

S$ 49+

Overall guest ratings

8.1/10 Excellent
based on 1,923 reviews

Review highlights

  • 10.0
  • 9.1
  • 5.8
  • 5.6

Good to know

  • Spacious rooms

Nearby

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    About

    With a stay at Garden Palace Hotel Surabaya in Surabaya, you'll be minutes from World Trade Centre and Surabaya Plaza Shopping Mall. This 4-star hotel is within close proximity of Submarine Monument and Grahadi.

    Rooms

    Make yourself at home in one of the 360 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Don't miss out on recreational opportunities including a nightclub and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Surabaya? This hotel has 8608 square feet (800 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

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    Hotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Terrace/Patio
    • Spa
    • Coffee shop
    • Free babysitting/child care services
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,923 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.1 "Terrific location."
    • 8.9 "Good value."
    • 8.9 "Breakfast is good."
    • 8.4 "Great service."
    • 5.8 "Rooms are ok."
    • 5.6 "Internet is average."
    • 4.5 "Vibe wasn't good."
    • 0.3 "Horrible pool."
    View all review categories

    Overall rating

    7.9 Good
    based on 461 reviews
    • 9.2 "Terrific location."
    • 8.9 "Good value."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 7.5 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 6.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 6.1 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.9 "Internet is average."
    • 4.3 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.7 Good
    based on 673 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 9.1 "Excellent value."
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.8 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 6.7 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 6.0 "Internet is average."
    • 4.8 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.6 Good
    based on 519 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 9.0 "Excellent breakfast."
    • 8.7 "Good value."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.5 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 4.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.7 Good
    based on 269 reviews
    • 9.3 "Terrific location."
    • 9.1 "Excellent value."
    • 8.9 "Breakfast is good."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.4 "Food is delicious."
    • 5.5 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 4.4 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews


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