Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Grand Trustel Aster Hotel Suzhou

488 Sanxiang Road, Suzhou 215004, China
+86 512 6829 1888

S$ 251+

Tue 6-12 Check in
Wed 7-12 Check out

Overall guest ratings

9.1/10 Excellent
based on 4,769 reviews

Review highlights

  • 9.5
  • 9.0
  • 4.6
  • 4.4

Good to know

  • Professional service
  • Good accessibility by car
  • Close to public transport

Nearby

    show all

    AMENITIES

    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Fitness centre
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 4,769 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
    • 8.8 "Good value."
    • 8.8 "Breakfast is good."
    • 4.6 "Rooms are not good."
    • 4.4 "Not very comfortable."
    • 4.2 "Vibe wasn't good."
    • 4.2 "Bad amenities."
    • 3.6 "Internet is poor."
    View all review categories

    Overall rating

    9.2 Excellent
    based on 429 reviews
    • 9.4 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "Near to public transport, according to 99%."
      9.2 "92% liked the proximity to sightseeing."
    • 8.9 "Good value."
    • 8.7 "Breakfast is good."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.6 "Not very comfortable."
      4.7 "53% said rooms were small."
    • 4.3 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 1,526 reviews
    • 9.3 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "Near to public transport, according to 99%."
      9.1 "91% liked the proximity to sightseeing."
      7.4 "Great parking, according to 74%."
      7.2 "72% liked the proximity to shopping."
    • 8.9 "Good value."
    • 8.8 "Breakfast is good."
    • 8.8 "Great service."
      9.1 "91% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.1 "Housekeeping was great, according to 81%."
    • 4.8 "Not very comfortable."
      4.6 "54% said rooms were small."
      4.6 "54% criticized the small bathroom."
      4.0 "60% didn't like the uncomfortable beds."
    • 4.5 "Rooms are not good."
      4.6 "54% said rooms were small."
      2.9 "71% complained about the bathroom."
      0.1 "For 99%, the rooms looked old."
      4.0 "60% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      4.6 "54% criticized the small bathroom."
      1.4 "86% had problems with the shower."
      1.7 "83% found problems with the furniture."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
    • 2.8 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 2,575 reviews
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "Near to public transport, according to 99%."
      7.3 "Great parking, according to 73%."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.5 "95% thought the service was very professional."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.2 "Management was excellent, said 92%."
      8.5 "Housekeeping was great, according to 85%."
    • 8.9 "Breakfast is good."
    • 8.8 "Good value."
    • 4.6 "Rooms are not good."
      3.9 "61% said rooms were small."
      0.1 "For 99%, the rooms looked old."
      2.7 "73% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      1.5 "85% found problems with the furniture."
      1.3 "Air conditioning was criticized by 87%."
      1.8 "82% had problems with the shower."
      3.5 "65% thought the tv was sub-standard."
      0.0 "100% thought they were poorly maintained."
      3.9 "61% criticized the small bathroom."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 4.0 "Not very comfortable."
      3.9 "61% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
      3.9 "61% criticized the small bathroom."
    • 3.9 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 238 reviews
    • 9.5 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "Near to public transport, according to 99%."
    • 9.1 "World class service."
      9.4 "94% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 9.0 "Excellent value."
    • 8.8 "Breakfast is good."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      4.2 "58% said rooms were small."
      0.3 "For 97%, the rooms looked old."
      2.4 "76% complained about the bathroom."
    • 4.3 "Not very comfortable."
      4.2 "58% said rooms were small."
    • 4.2 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    View all review categories
    Good to know
    "Professional service"
    "Good accessibility by car"
    "Close to public transport"
    data provided by TrustYou

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close
    Would you like to save as your currency permanently or for this visit only?
    Close