Overview

Grand Trustel Aster Hotel Suzhou

488 Sanxiang Road, Suzhou 215004, China
+86 512 6829 1888

S$ 83+

Overall guest ratings

9.4/10 Excellent
based on 4,650 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.1
  • 5.0

Good to know

  • Great reception
  • Professional service
  • Good accessibility by car

Nearby

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    About

    The five-star Aster Hotel (Suzhou Yadu Dajiudian) is located in the old Suzhou town in close proximity to the world heritage sites. All rooms come with E-mail access and electronic safes. Garden villas and executive floor enjoys serenity and privacy together with luxury amenities including LCD TVs and signature beds. To enjoy Chinese and Western food there's a revolving restaurant which serves up menu items along with fabulous city views.

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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    based on 4,650 reviews
    • 9.6 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      7.2 "Great parking, according to 72%."
      9.3 "93% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      9.5 "95% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.1 "91% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
      9.0 "Management was excellent, said 90%."
    • 9.1 "Excellent breakfast."
      8.3 "83% were happy with the price of the breakfast."
    • 8.8 "Good value."
      8.3 "83% were happy with the price of the breakfast."
    • 5.4 "Rooms are ok."
      5.7 "57% thought the kitchenette was ok."
    • 5.0 "Vibe was decent."
    • 4.9 "Not very comfortable."
      4.7 "53% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      4.7 "53% criticized the small bathroom."
    • 3.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    9.3 Excellent
    based on 418 reviews
    • 9.6 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 8.7 "Good value."
    • 5.2 "Rooms are ok."
    • 5.0 "Vibe was decent."
    • 4.5 "Not very comfortable."
      4.7 "53% said rooms were small."
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    Overall rating

    9.2 Excellent
    based on 1,627 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      7.7 "Great parking, according to 77%."
      9.2 "92% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.0 "90% said the reception staff was great."
      8.9 "Housekeeping was great, according to 89%."
    • 9.2 "Excellent breakfast."
    • 9.0 "Excellent value."
    • 5.2 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 3.7 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    9.4 Excellent
    based on 2,325 reviews
    • 9.6 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.2 "92% said the reception staff was great."
      9.2 "Housekeeping was great, according to 92%."
      9.3 "Management was excellent, said 93%."
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
      7.1 "Great parking, according to 71%."
      9.2 "92% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "Excellent breakfast."
    • 9.1 "Excellent value."
    • 5.8 "Rooms are ok."
    • 5.1 "Vibe was decent."
    • 4.3 "Not very comfortable."
      4.3 "57% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      1.9 "Air conditioning was criticized by 81%."
      4.3 "57% criticized the small bathroom."
    • 3.5 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    9.6 Excellent
    based on 279 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 9.6 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Excellent breakfast."
    • 9.0 "Excellent value."
    • 5.5 "Rooms are ok."
      7.0 "70% said rooms were clean."
    • 5.4 "Vibe was decent."
    • 4.7 "Not very comfortable."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Professional service"
    "Good accessibility by car"
    data provided by TrustYou

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