Car hire in Ala Moana (Honolulu)
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Cheap car hire in Ala Moana (Honolulu)
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Ala Moana (Honolulu) car rental reviews and directory
Enterprise
8.7
Very Good
54 reviewsCleanliness
8.8
Comfort
9.0
Pick-up/Drop-off
8.8
Value for money
8.7
3 locations in Ala Moana
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Reviews
10.0 Wonderful
May 2021
Pros:
EverythingCons:
N/A10.0 Wonderful
Apr 2021
Cons:
Great staff. Got upgraded from a sub-compact to a convertible on my wife’s 50th (without mentioning it). Note: this probably won’t happen to you. That aside, they got us in and out in no time, took COVID protocols seriously. I could not have asked for a better experience.2.0 Poor
Apr 2021
Pros:
NothingCons:
Prices ..... Why is the prices SKY ROCKETING SMH IN A PANDEMIC2.0 Poor
Mar 2021
Cons:
Place was closed.8.0 Very Good
Jan 2021
Cons:
Crazy pickup line over an hour Car not very clean but happy to get one in covid Price amazing9.6 Wonderful
Nov 2020
Pros:
Friendly staff. Easy pick up and drop offHertz
7.1
Good
82 reviewsCleanliness
7.5
Comfort
7.8
Pick-up/Drop-off
7.0
Value for money
7.3
3 locations in Ala Moana
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Reviews
2.0 Poor
Jul 2019
Cons:
Everything, horrible treatment from start to finish and in the end I ended up canceling my reservation and going with another rental agency.7.2 Good
May 2019
Cons:
Took way too long to get car9.6 Wonderful
Aug 2018
Pros:
Easy and fast pick up and drop off. Excellent car.10.0 Wonderful
Aug 2018
Pros:
That Hertz was willing to work with me, even though I rented through a hotel. I will never rent through a hotel because they have cars that need an oil change, incorrectly write down mileage on the odometer. Kevin F and Jack P took care of me and made me want to work with Hertz next summer when I will be back for another 6 weeks.Cons:
I did not know that the cars rented from a hotel are the second string. Cars that were in wrecks, but repairable. And the help that staffed these places, were unorganized and at times did not answer the phone. I will always rent from an airport because you get what you pay for.6.4 Okay
Jul 2018
Pros:
Car was clean and drove well. Didn't have any issues there.Cons:
The customer service agent left something to be desired. I found myself multiple times just standing there waiting for direction. He was very nice but failed to communicate what I needed to do (sign the receipt, provide ID and card, etc.). It wasn't too bad but made me feel awkward.5.2 Fair
Jul 2018
Pros:
Pick up location was an hour Uber ride from Honolulu Airport. I thought we were booking at HNL. That’s what I booked for on price line. I believe it was their error. The district manager allowed me to return at the airport so that was great.Alamo
8.9
Very Good
10 reviewsCleanliness
9.2
Comfort
8.8
Pick-up/Drop-off
10.0
Value for money
7.6
One location in Ala Moana
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Reviews
10.0 Wonderful
Jun 2019
Pros:
Staff are really nice6.4 Okay
Jan 2019
Cons:
Instruction to reach the parking lots could be much user friendlier. They jiust handed over the printed paper that explained how to get there in Japanese ( we ate from Japan). They could tell us a little bit more detailed instruction verbally in Rnglish.9.2 Wonderful
Aug 2018
Pros:
Customer service great, drop off made quick and easyCons:
Queued for some time on pick up6.8 Okay
Jan 2018
Cons:
I didn’t like the fact that the rental office wasn’t at the airport and I needed to take a $30 taxi ride to pick it up...Sunnycars
No score available yet
2 locations in Ala Moana
Dollar
No score available yet
One location in Ala Moana