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Pros: Quality, professional service, beautiful smiles.

Cons: WiFi connection..

Pros: Free food great movies very comfortable

Pros: Crew was good, legroom barely adequate but we flew economy....

Cons: Late departure because of a seat on the plane was broken.... late arrival because they was already a plane parked at our gate. Otherwise not bad for holiday travel

Cons: Luggage lost .... and no food for vegetarians, only meat. I will be calling HA when I return from my cruise to enter a complaint.

Cons: The food could be improved.

Pros: The price was nice.

Cons: The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him.

Cons: There is no baggage transfer for international connecting flight. No hotel is provided from the airlines for international travelers, transit time is 12hours

Cons: Singapore airport to awesome. Easy to get around.

Pros: Good

Pros: Yes

Cons: Can’t say anything but when travel again we’ll still choose Korean Airlines. We love it.

Pros: The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight.

Cons: Would have loved more current US tv shows to choose from.

Cons: A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore

Pros: Everything was good, comparing with other airlines with higher price, China airline was the best

Cons: Food could have been better

Pros: Food was slightly better than the previous flight.

Cons: Same lousy headphones. My seat had a led rest that made it harder to get in and out, and wasnt usable due to the close distance to the seat in front. What was the designer thinking? I missed the drink service if there was one, never saw water going around until right at the end. . .

Pros: This crew really made the difference for the return leg of my MNL/TPE/SFO trip a most wonderful experience. Prompt boarding, quick deplaning, timely baggage claim, smiling crew, clean facilities, and great food. Comfortable seats really made entertainment more enjoyable.

Cons: Nothing...this trip was a clinic on international travel for a great price.

Pros: Brand New a350-900. Great price

Cons: Food choices for westerners, more leg room.

Pros: Nice staff

Pros: The price was nice.

Cons: The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him.

Pros: nothing

Cons: no indication of which terminal to check in, flight was delayed, both cabin and ground crew (and chengdu airport staff) hardly spoke English.

Pros: Friendly, attentive, attractive crew.

Cons: In-flight entertainment was lacking good selection of English movies.

Pros: Excellent service from the ground staff

Cons: Better food served in the lounge

Cons: China airline sucks, drop me off in the middle of nowhere wrong airport

Cons: there was 2 hours of delay and the crew didnt announce anything in english

Cons: Can make the food and tea more hot ? Shanghai to Hong Kong meal is goood

Pros: chicken fried steak was actually good.

Cons: had some difficulty understanding attendants' English.

Pros: Charming crew

Pros: Respectful crew

Cons: Crew are ok

Pros: Fresh fruit lunch was awesome.

Cons: More comfortable seats.

Pros: Nice cree

Cons: All perfect

Pros: I liked that it was comfortable and they had good movies.

Cons: The food can be a little better

Cons: Food options could have been better. I decided to treat myself and fly business for better service but both my trip were epic failed!

Pros: Good crew

Cons: Food was terrible ride was bumpy and no entertainment was provided

Pros: The crew was very nice and helpful

Cons: Flight hub tried to sell me a Visa to go to Bangkok! Since you are in the travel business I would have thought that they would know that citizens of the USA do not need a visa to go to Thailand! The email your partner company sent me was strongly adamant that I needed a visa before being allowed to travel! I knew better that this was a scare tactic to make money! But many people probably wouldn’t know. I’m surprised that Kayak would be apart of something like this! Hmmm!

Pros: The flight was on time.

Cons: Check in was all mixed, no CE desk. The plane was about 60% full but they left the best seats with the most legroom, empty. When I tried to move she said it was only available for purchase, no upgrades even to the highest level of frequent flyer. I never saw the chance, stupid policy.

Pros: Amazing crew Efficient staff

Cons: Few room for legs No USB charger No individual screen (we couldn't even see the subtitles on the chinese movie)

Pros: Crew was nice

Cons: Seat could have been better but less crowded on the way back so I was able to change seats for more leg room and arm rest

Pros: Seats are comfy

Pros: Best in flight entertainment for any airline I've used

Cons: More food options

Pros: Nothing

Cons: Baggage delayed for days

Pros: Free space

Cons: Boarding

Pros: We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected.

Cons: The flight was freezing. I wish there were some way to turn down the cold air.

Pros: Seat is comfortable with lots of leg room. Clean plane.

Cons: On a 14 hour flight, we got food right after take off and then nothing until 7 hours later. Bring snacks for long flights! Minimal movie and tv selection too

Pros: The flight attendant got me a vegetarian meal without me asking. I thought I had ordered one but I had not? So I thought I would have to skip a meal.

Cons: I hada middle seat next to a very large man with broad shoulders who was taking up space in my seat (he also had a middle seat). I know he could not help it but the flight was long and very cramped and uncomfortable. I wish larger passengers would not get a middle seat

Pros: Crew great. Seat is hard

Cons: Softer seats

Pros: Free space

Cons: Boarding

Pros: None!!!!!!! Because i pay for my seat assignment and they give me the wrong seat and they say no refunds because they cannot allocate the seat assignment that i bought.

Cons: They have should have a refund policy and they should have hire more profesional when in comes to customer service.

Pros: The crew was helpful and patient. Toilets were always clean.

Cons: Beer was not available. Sometimes the type of food was not available in the coach class.

Pros: Good crew

Cons: Food was terrible ride was bumpy and no entertainment was provided

Cons: There is no baggage transfer for international connecting flight. No hotel is provided from the airlines for international travelers, transit time is 12hours

Cons: Online check in through Kayak doesn’t work

Pros: Very good business class seat

Pros: Nothing.

Cons: Add more entertainment. Add more food, keep the restrooms clean.

Pros: entertainment was fine

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Pros: Nothing. It was a bad experience.

Cons: They could have served food. They could have checked us in through to our final destination.

Pros: Amazing crew Efficient staff

Cons: Few room for legs No USB charger No individual screen (we couldn't even see the subtitles on the chinese movie)

Pros: Friendly, attentive, attractive crew.

Cons: In-flight entertainment was lacking good selection of English movies.

Cons: Terrible food and no vegetarian options. Seats were uncomfortable.

Pros: Boarding and off boarding was very fast

Cons: Food options/quality

Pros: Crew was nice and friendly. Food was good, got like 3-4 meals with our 13hr flight. On the flight back to LAX less crowded so I was able to change seats more leg room and arm rest

Cons: Seats could have been more comfortable. Crowded on the way to Shanghai (layover) then to Tokyo. Double and Triple check for gate change because ours had no announcements

Pros: We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected.

Cons: The flight was freezing. I wish there were some way to turn down the cold air.