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Austin hotels near Frost Bank Tower
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Best Austin hotels near Frost Bank Tower
This hotel is located in Austin (Downtown Austin), close to Austin Convention Center, Sixth Street and Paramount Theater. Also nearby are Moody Theater and Lady Bird Lake. Downtown Station is 6 minutes by foot and Plaza Saltillo Station is 17 minutes.
Overall 9.0 Excellent
Based on 2,102 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
At check in we waited about 1hour in the lobby.
Excellent
10.0
Pros: We loved the pool and the overall feel of the Fairmont. It’s high-end feel and beautiful city views makes it a great staycation location!
Cons: Overnight parking $45 per night!! Self Parking $35 per night...Ouch!
Excellent
10.0
Convenience and customer service
Excellent
10.0
Pros: We loved everything from the beautiful decor & showers in the rooms, to the delicious breakfast buffet, the trendy rooftop bar overlooking the skyline and last but not least the amazing pool deck and recreational area. I loved it so much that I signed up for the Accor loyalty program!
Okay
5.4
Pros: The pool been there many times
Cons: To accommodate me with a room.
Excellent
10.0
Pros: 5-star hotel. Great location and great value. Pool area is very nice for the kids. Couldn’t ask for anything better.
Excellent
10.0
Pros: Loved the venue, rooms, and service.
Cons: Service at the pool was horrible. They need more waiters for busy weekends.
Excellent
10.0
Cons: Better parking arrangement
Excellent
10.0
Pros: beautiful place, excellent customer service
Good
6.0
Pros: Staff was what you would expect at a high end hotel. Bed was a 10.
Cons: They did not charge for the use of the elevator. Wifi and parking were by the day so an overnight stay resulted in 2 days of charges. Total $60. Not the smartest way to build your brand.
Excellent
10.0
Pros: The entire experience from check-in to check-out. Nearly everything you need is onsite, and great access to downtown, incl. Rainey Street bars/restaurants and Sixth Street.
Cons: Parking at $32/night is additional, requires just a bit of learning how to use the room key to get in and out of the garage underneath the hotel. Easy once you know how to use the proximity sensor on the exit gate, though.
Excellent
10.0
Pros: The staff were all extremely friendly. The pool was one of the best in town, and the price couldn't be beat. I suspect we won't be paying $149 for this place next year. I highly recommend getting a room ending in 59....best view in the hotel, trust me.
Cons: Afternoon sun blazing into the windows in the lobby bar/lounge area. They need to get some shades in the windows near the top. We left because it got too bad.
Excellent
8.0
Pros: Pillows were nice
Cons: Food could have been better
Excellent
10.0
Pros: Super clean, bed was cozy. Staff was very professional and friendly. Room service gifted us milk and cookies for our anniversary and valet wiped my car down. This was our third time staying at Fairmont. We will continue to visit.
Cons: Menu is very limited for vegan options.
Located in the heart of Austin, this hotel is within a 5-minute walk of Bob Bullock Texas State History Museum and Blanton Museum of Art. University of Texas Tower and Texas State Capitol are also within 15 minutes. Downtown Station is 28 minutes by foot.
Overall 8.8 Excellent
Based on 1,282 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.4
Excellent
9.7
Pros: Efficient, nicely appointed rooms, friendly people.
Cons: Nothing
Good
6.0
Excellent
8.0
Pros: Walk ability around campus to attend commencement, sleek yet warm.
Cons: No complementary earplugs, People's conversations passing by would echo down hallway throughout the night.
Good
7.4
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: VERY comfortable bed and pillows! The staff was very nice and professional. I was visiting my daughter who lives on campus so it was great to be so close.
Excellent
9.4
Pros: Location and friendliness of staff
Cons: Very pricey.
Excellent
10.0
Pros: Great value for the money in terms of the room, service, amenities, and especially the location. We don't stay anywhere else when we come to Austin.
Excellent
10.0
Pros: This was my first time to Austin and it was amazing! Hotel was very nice and clean, the staff were very helpful with everything! I arrived late in the evening and loved that I got an email from the Hotel Concierge to confirm my arrival!
Excellent
10.0
Pros: Centrally located, nice & clean
Cons: Currently the construction in town is a bit challenging.
Excellent
10.0
Pros: Hotel was very clean, quiet and has a superb staff,
Good
7.4
Pros: Nice property - well located - helpful staff
Cons: We stayed in room 7025. Elevator noise was loud all night. Not people getting in/out - it was mechanical clunking - loud and random
Excellent
9.7
Pros: Staff very responsive to needs
Located in Downtown Austin, this spa hotel is within a 5-minute walk of Austin Children's Museum, Lady Bird Lake, and Sixth Street. Austin Convention Center and South Congress Avenue are also within 10 minutes. Downtown Station is 8 minutes by foot and Plaza Saltillo Station is 23 minutes.
Overall 8.7 Excellent
Based on 521 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
9.4
Excellent
9.4
Good
6.5
Excellent
9.7
Excellent
10.0
Excellent
9.7
Good
6.0
Excellent
8.0
Excellent
9.7
Excellent
9.1
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
9.7
Excellent
9.7
Excellent
8.0
Pros: Very new and nice hotel. Very big hotel that has hundreds of people in the lobby at a given time. Never had a bad stay there and service is good. But always feel like I am a convention when I stay there.
Excellent
10.0
Pros: Everything! Beautiful room, beautiful city, excellent location.
Excellent
9.7
Pros: The JW is centrally located to the Austin downtown area and many trendy restaurants and bars were within walking distance. In addition, the room, staff and on-site restaurants were excellent.
Cons: When I spend that amount of money for a nightly accommodation, WiFi and Internet need to be a part of the package.
Excellent
9.4
Pros: The location was awesome, the staff was super friendly and very accommodating, the room was clean and had an amazing view of downtown. Overall it was perfect for a couple of girlfriends and I to getaway and explore austin.
Cons: One thing that I didn't like was that the pool was extremely crowded every day and night that we were there. There was barely room to get IN the pool (you were pretty much shoulder to shoulder in there) let alone find a chair to relax on because they were all taken. We were really excited about the pool too but turns out it wasn't so relaxing. That's my only complaint tho, this hotel was amazing so I can't blame everyone wanting to be there and to enjoy the pool as well.
Excellent
8.2
Pros: Trendy looking but our room did not look like the pictures of the room we selected on the website.
Cons: Room service options are bad!!!!
Good
6.2
Cons: Rooms very average...In addition it was very noisy, could hear everything going on opening/closing of doors.. etc.
Excellent
9.4
Pros: Great gym/workout facility Very comfortable room Love the full length windows and light Great location
Cons: Charge $$$ for wifi Noise from the street was surprisingly loud, even on the 30th floor
Excellent
8.2
Pros: When we checked in there was a candy wrapper on floor, pieces of trash in closet and a small piece on bathroom floor. I had to call housekeeping to clean our room Saturday after 4:30 pm. They didn't wipe the tops of bedside tables that needed it.
Cons: Parking service was a nightmare. Long wait times.
Good
7.7
Cons: The cleaning lady came after 4 pm. Really annoying considering that we were out all day, and came back to a messy room to relax before going out again
Okay
4.8
Pros: Hotel decor was contemporary & swanky.
Cons: Hotel & pool area are overcrowded with 20-30 yr olds partying in Austin for the weekend. Spa is very disappointing. It was very obviously an afterthought. Bed linens were not what JW brand is supposed to provide - they were Courtyard level (check the tags!)
Excellent
9.7
Pros: I liked how friendly the staff was. The entire place is super clean and nice. Accessible to many great restaurants and 6th st. Also there's a lake only two blocks away!
Cons: The only reason why I didn't give it a five stars rating is because the entrance to the parking lot is so busy. They only had one entrance and unless you valet you were waiting to get into the garage. On the upside the wait was less than 7 minutes. Also the pool bar needs more kore bartenders. The pool attendees were really nice once you flag them down for attention.
Excellent
10.0
Pros: Amazing helpful staff
Located in Downtown Austin, this eco-friendly hotel is within a 10-minute walk of Long Center for the Performing Arts and Ann W. Richards Congress Avenue Bridge. Stevie Ray Vaughan Statue and Texas State Capitol are also within 2 mi (3 km). Downtown Station is 19 minutes by foot and Austin Station is 26 minutes.
Overall 8.6 Excellent
Based on 1,529 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Cons: The shower floor was in tile and it made it super slippery when taking a shower.
Excellent
10.0
Excellent
8.0
Cons: If you want to be on the lake, then help clean up your nasty shoreline with debris and trash
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
8.2
Excellent
8.0
Excellent
8.0
Excellent
8.8
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
6.5
Excellent
8.0
Pros: Seemed very clean, friendly staff, great dining recommendations.
Cons: Expected more for the price. Self park was not clear it was a charge until check out. Hotel drinks were pricey.
Excellent
9.6
Pros: I really enjoyed staying here, the city view rooms were excellent and the lobby had a few restaurants and a bar that had excellent service. Staff was very helpful and friendly.
Cons: Parking fees
Okay
5.1
Pros: Location was good. A walk to downtown and south congress.
Cons: Tv was broken, couldn't watch it. The bathroom was old feeling. Not what you would expect for $300/night.
Excellent
9.6
Pros: Great comfortable furnishings, beautiful view, helpful friendly staff
Cons: small rooms
Excellent
8.2
Pros: Great location and the outdoor patio was wonderful. Giving you a bottle of water every night was nice.
Cons: The bed squeaks pretty bad so it must be very old and there isn't any water pressure in the shower.
Excellent
8.0
Pros: The room was a nice size also great view
Cons: The lights were dim in the room. Definitely needs better lighting.
Excellent
9.3
Pros: Location
Cons: Expensive overnight parking.
Excellent
10.0
Cons: Amazing staff and perfect location. We will be going back.
Good
7.7
Pros: Rooms were great better than average. Staff very friendly and helpful.
Cons: The bathrooms didn't have fans and there was no fridge or microwave in room. Also thought parking was too expensive
Excellent
9.7
Pros: An excellent location to visit the bats emerging from under Congress Ave Bridge at dusk. The staff was exceptionally friendly. The rooms were clean, spacious with an amazing view of downtown Austin.
Excellent
8.0
Pros: Everything was great Staff was very friendly and helpful Our room was awesome and so was the view. Definitely coming back !!
Cons: Only a couple small things that I would have to say was the sink was plugged due to the little mount in the drain was disconnected, but they fixed it right away which was great !! And there was food left behind by the previous guests in our small fridge it's ok no biggie
Good
6.3
Pros: Location
Cons: Rooms are in need of updating, bathroom tiles and shower are 1970's style. They are building g a new hotel around the old (which they didn't tell you) so don't book till end of summer 2014.. Unless you like construction mess
Excellent
9.7
Pros: I was placed in a recently upgraded room. Fit and finish was very modern, very clean, and comfortable for my 5 night stay. Restaurant and room service was very good. The location of the hotel was great. Directly next to Congress St. Bridge (bat bridge), pretty cool If you get a chance to check it out. The hotel sits directly on the recreation trail circling Lady Bird Lake, this was a great place to go for a walk or run. A quick walk across the bridge also put you in the core of downtown with lots of restaurant choices, Austin city limits, etc. The workout facility was also very nice and open 24 hours/ day. Overall great hotel and would stay again.
Cons: Only reccomedation would be to have the simple sundries store open 24 hrs./ Day providing acces to snacks , medicines, etc. this would be a nice convenience and seems viable that it could be staffed by one of the night desk attendants as it is located right at the front desk anyway. Other than that, great stay.
Okay
5.4
Cons: Room was filthy when we first came in, beer bottle caps on the floor, bathroom amenities were all used half empty bottles ( lotions, shampoo and conditioner ).
Excellent
10.0
Pros: Beautiful hotel. Within walking distance to downtown, Lady Bird Johnson and Congress. We normally stay at another hotel on the lake but after a negative experience we chose to stay here. We will be booking here from now on.
Located in Downtown Austin, this luxury hotel is within a 15-minute walk of Lady Bird Lake, Texas State Capitol and South Congress Avenue. Bob Bullock Texas State History Museum and Blanton Museum of Art are also within 1 mi (2 km). Downtown Station is 7 minutes by foot and Plaza Saltillo Station is 19 minutes.
Overall 8.6 Excellent
Based on 640 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.6
Excellent
10.0
Excellent
9.1
Excellent
9.4
Excellent
9.7
Pros: We had a wonderful stay at the driskill. The staff was very helpful with suggestions on what to do in the area. We were staying for my birthday and web we arrived they had chocolate covered strawberries and champagne delivered to the room.
Good
6.0
Pros: charming lobby great location (on 6th street) historic nice breakfast restaurant front porches outside tall ceilings historic markers great hot shower with good water pressure
Cons: tiny room dirty sink (hairs, old toothpaste) tv cabinet broken hot
Excellent
10.0
Pros: Beautiful historic hotel. Great staff. Great central location. Food was amazing in Cafe and at the Grill. Dog friendly (they have doggie concierge kits with bed, bowls, treats and poop bags).
Cons: The petite rooms really are petite, so be aware of that when you book, but in all honestly, you're only there to sleep and shower so it's definitely not a deal breaker.
Mediocre
2.0
Cons: The valet was torn up with construction. The lobby and hallways literally smelt like a sewer. The mezzanine was stacked with old furniture. The once famous bar was loud noisy and also smelt like a sewer. The bathroom had chipped paint and a cracked floor length mirror. There was no counter space in the bathroom. The glass top furniture had dried paint drops on top from lack of a drop cloth.
Excellent
9.0
Pros: Bed was amazing, architecture was beautiful, right in the heart of 6th street entertainment district
Cons: Had issues with Valet parking service on two separate occasions. Normally I wouldn't mind, but when I have to pay for parking at a nightly rate then I expect service to match.
Excellent
10.0
Pros: beautiful location in the middle of the city. Rooms are beautiful and very romantic.
Excellent
10.0
Pros: The room was very comfortable. We liked that we could do everything from eat, sleep and drink from the hotel.
Cons: The process in the bar were a little bit higher than we would have liked.
Excellent
8.5
Pros: Had massive character and charm. Gorgeous lobby. Bar always always had a nice vibe.
Cons: There was an old musty odor in the bar and lobby. Reminded me of an old basement. Parking was $40/day.
Excellent
9.7
Pros: What a great stay! The staff was helpful and friendly from start to finish. It was like taking a step back in time without having to give up any modern conveniences. The price is worth all the little details.
Excellent
10.0
Pros: We came for my 21st birthday on 6th street and I can't imagine picking a better place. They did everything they had to do to keep it classy and cool headed as it's located on one of the busiest and most popular tour attractions in Texas. We only live 45 mins away but Austin is my go to. I LOVE it there. I had friends come up and get ready in the room and hang out before and a little afterwards but only 4 of us stayed in the room and it was everything I could have asked for and more!!! The "haunted" back ground give this place an edge and with the timelessness of the Titanic, it makes the Driskill a MUST DO in terms of staying ATX. 10/10 recommend.
Cons: Nothing- I would change nothing
Excellent
9.3
Pros: Location on 6th street was unmatched, excellent service as should be expected
Cons: The room i was in wasnt worth the price paid, even though location couldnt be better.
Excellent
10.0
Pros: Great food menu with healthy choices. Friendly staff. Nice tall ceilings in room. Great location. Nice decor for the holidays.
Excellent
9.1
Pros: The hotel decor and ambiance is very nicely done, makes you feel like you are in the midst of royalty. The bed is very comfortable. The service is excellent, we needed a few extra things since my wife wanted to celebrate my birthday. The bakery downstairs made a real good cake. The location of the hotel is great, it is right in the middle of the nightlife of Austin and makes going bar hopping or clubbing that much easier, cant imagine a better location.
Cons: The elevator floor tiles were duck taped on which was odd. The room is a little small by texas standards but ok by NY standards. There is a surprising number fo bums on the streets outside, just ignore them and be on your own way, if you are from NYC you'll be fine but even otherwise nothing to be alarmed of. A bit pricey.
Excellent
10.0
Pros: The staff, at every level, were responsive and had amazing attitudes. Very well done.
Located in Downtown Austin, this hotel is within a 5-minute walk of Austin Convention Center and Sixth Street. Lady Bird Lake and South Congress Avenue are also within 15 minutes. Downtown Station is only a 5-minute walk and Plaza Saltillo Station is 20 minutes.
Overall 8.5 Excellent
Based on 545 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.7
Excellent
10.0
Excellent
9.6
Excellent
10.0
Excellent
9.4
Excellent
9.4
Excellent
8.8
Excellent
8.0
Excellent
10.0
Excellent
9.4
Pros: the location and the pool
Cons: the parking with the valet service is quite expensive
Excellent
9.6
Pros: - Free breakfast - Complementary Happy hour - Complementary Snacks/brown bags
Excellent
10.0
Pros: The staff and location were awesome!
Cons: They double charged me for parking but fixed it immediately when I pointed it out.
Excellent
10.0
Pros: Parking is 31 per night, then there is tax and tipping valet. Added about $90 to our 2 night stay.
Located in Downtown Austin, this hotel is within a 5-minute walk of Lady Bird Lake and Austin Convention Center. Sixth Street and South Congress Avenue are also within 10 minutes. Downtown Station is 8 minutes by foot and Plaza Saltillo Station is 23 minutes.
Overall 8.4 Excellent
Based on 578 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.8
Pros: Smelled like mold throughout hallways felt dingy dirty old bathrooms outdated no storage inadequate lighting in room.
Cons: Needs storage in room - bathrooms should be updated. Felt old dingy smelled terrible and moldy.
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
8.2
Pros: Clean rooms, great location
Cons: The rooms have that very contemporary “hipster experience” feel but end up being super buggy. The IPTV box mounted behind my tv fell and broke. The lights behind the headboard of my bed, a nifty designer touch, stayed on all night. The shower doesn’t actually keep water in. None of these are dealbreakers, taken in aggregate though it feels like it’s an aesthetic bolted on to an old hotel (a Radisson, it turns out)
Excellent
8.5
Pros: Hotel staff are very friendly and the lobby is very clean and comfy. Room was comfy. Loved the soaps and lotions provided in the room.
Cons: We didn't make use of the pool as it was very busy with no social distancing going on. AC couldn't keep up with the heat. We had to request a fan to our room to be able to sleep, but the bearings on it were shot so it made a loud grinding noise for about an hour before it warmed up. The bed is very low profile. We had mixed opinions about it.
Excellent
10.0
Pros: The location is central to everything! The entire staff was warm, welcome, and friendly! The entire hotel just has an overall great vibe!
Cons: If I had one area of improvement, it’d be the lighting in the bathroom. Great modern look to the bathroom but the lighting, even turned up to as bright as it could go, left a bit to be desired-especially for someone putting on make-up and just preparing to look their best.
Excellent
10.0
Pros: Great location - easily walkable to anything, great room, comfy bed, friendly staff!
Excellent
8.0
Pros: The hotel was close to the venue we needed to go to. The hotel pool was awesome and good ambiance outside
Cons: The decor of the hotel is a little weird and really not our style....but I guess you are just staying in a bed to sleep at night so this is really not much of an important point..
Excellent
8.5
Pros: Location was awesome! We were right across from the bats exiting every night and super central to Rainey street and all the sorts of great restaurants.
Cons: Our bed was really stiff. I walked away with my back hurting.
Excellent
9.7
Pros: Room was clean and very stylish. The view of the downtown was amazing. The location was great, just few blocks away from the sixth street. Great for partying.
Cons: There was only valet parking and costed 40$
Good
7.7
Pros: Lobby atmosphere was nice. Room finishes were nice, but some details were overlooked.
Cons: You could here the elevator equipment and cars driving by on the streets. Also, there was a wet carpet spot that we couldn’t figure out where it was coming from.
Located in Downtown Austin, this hotel is within a 15-minute walk of Lady Bird Lake and Moody Theater. Texas State Capitol and Zach Theatre are also within 2 mi (3 km). Downtown Station is 8 minutes by foot and Plaza Saltillo Station is 18 minutes.
Overall 8.4 Excellent
Based on 413 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
8.5
Excellent
10.0
Excellent
10.0
Good
6.0
Excellent
10.0
Excellent
8.0
Pros: Great location! A bit overrated and loud but overall a great getaway
Excellent
10.0
Pros: Super comfortable, helpful staff, close to EVERYTHING! Also, the room service was great. Try the tacos at 3am!
Excellent
10.0
Pros: Chatty & friendly at check-in, popping cold beers to welcome us. 3 Public Bikes waiting for us in lobby so we could explore Austin. Guy pumped up the tires for us. Around corner to great bars on Rainey Street. Friendly folks. Just a perfect short stay.
Cons: Nothing.
Excellent
9.7
Pros: The aesthetics, restaurant, staff and amenities were excellent. The bed was so comfortable! The only problems were that the shower took literally 20 minutes to get hot, (10 to just get warm) and I realized in the morning that I could hear every single person in the nearby rooms and out in the hall, clear as day. So if you are concerned about privacy, or don't want to hear what your neighbors are doing, you might want to go somewhere else. Otherwise, the place was wonderful.
Good
6.8
Pros: The hotel is beautiful and well designed. Staff was friendly. "Wine hour" was fun, and very popular the night we were there. Bikes are free to rent and a great way to travel around the neighborhood.
Cons: Upsold to "lake view" room where you can really only see a sliver of the lake. It should be called "pool view" and on the weekend we stayed, the "pool view" is not relaxing or romantic. The rooms aren't quiet, you can hear everything that happens in the hallway. Valet was expensive ($36 + tip in Austin!) and slow due to volume of folks checking out. Cars are parked in an uncovered lot across the street.
Good
7.9
Located next to Rainey Street. Plenty of bars around playing loud music into the early hours of the morning. The sound does filter into the rooms 🤨. Pool and restaurant are excellent. Overall was a fantastic stay.
Good
7.4
Pros: The bar /pool area and restaurant were cool. Very cool crowd
Cons: If you stay close to Rainey street be prepared not to sleep- clubs and bars from down below will keep you up-music was very loud.
Excellent
9.4
Pros: excellent staff
Cons: it was hard to get used to no shower door, but workable.
Excellent
8.2
Pros: The view in our room overlooked the lake & it was simply gorgeous! The staff was very friendly and very attentive. We brought our dog & she was the star of the show. They provided a dog bed & food bowls for her. The beds were so comfortable!
Cons: Our bathrooms got clogged twice (not by any extra doing on our part). And our refrigerator never got cold so leftovers had to get thrown away from our dinner earlier that day. Geraldine's gets pretty packed at night, at least inside & there's one fireplace outside we tried to huddle around to keep warm.
Excellent
10.0
Pros: The food
Cons: The lack of it
Excellent
10.0
Pros: This is a really cool hotel, great pool, great location, really funky designs and furniture, we loved it. The street outside is probably the best place in Austin to go for a drink.
Cons: Not really the hotels fault but the pool area is busy and people get there early to 'reserve' sun lounges and then go back to their rooms. I hate this practice, if you're not using the sun lounge you shouldn't be able to 'save' it. It's selfish and childish.
Good
6.0
Pros: Lobby, Gealdine's, location
Cons: Cleanliness, bed's comfort, paint job
Good
7.4
Pros: Pleasant surroundings.
Cons: People in hall and next door making tons of noise at 4 am.
Okay
4.0
Pros: Beautiful hotel. Close walking distance to bars & restaurants.
Cons: Notified us in advance as to all the construction that was gonna be occurring during our stay. 7:30am Sunday & Monday was woken up by construction going on outside my window. So much for a peaceful sleep
Located in Downtown Austin, this hotel is within a 10-minute walk of Sixth Street, Austin Convention Center and Lady Bird Lake. Moody Theater and Paramount Theater are also within 10 minutes. Downtown Station is only a 4-minute walk and Plaza Saltillo Station is 19 minutes.
Overall 8.3 Excellent
Based on 1,563 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.5
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
8.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Loved the staff and the breakfast was so good!
Cons: The city has a homeless problem and some of them are frequently outside the hotel.
Excellent
10.0
Pros: You can walk to all the action in downtown Austin
Cons: Small parking garage - can't fit a big pickup truck - had to park elsewhere and even those lots were tough...but that's Austin for you...they would like the whole world to drive tiny electric cars :)
Excellent
8.3
Pros: Room was pretty much brand new. Staff was really nice. Location was great.
Cons: It was a bit pricey, but that week all the hotels in Austin were priced high.
Excellent
10.0
Pros: I loved everything about this hotel, from the valet to the hotel staff, great service all around.
Excellent
10.0
Pros: The staff was excellent and wanted to assist with any issues.
Located in Downtown Austin, this spa hotel is within a 10-minute walk of Sixth Street, Austin Convention Center, and Paramount Theater. Lady Bird Lake and Moody Theater are also within 15 minutes. Downtown Station is only a 3-minute walk and Plaza Saltillo Station is 15 minutes.
Overall 8.3 Excellent
Based on 907 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
6.5
Cons: They deleted my cc on file and charged my debit card twice
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
6.0
Excellent
9.1
Excellent
10.0
Excellent
8.3
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
9.3
Excellent
8.0
Excellent
9.7
Excellent
8.5
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: Very nice stay. Mark at front desk was very nice at check in Also Jordan in the honors lounge was also great Both provided great customer service
Excellent
8.0
Pros: Hotel was nice, close to everything, view from 19th floor was really nice facing 6th street. Nice fridge in the room and room was comfortable. Parking was easy although pricey. was a nice stay
Cons: Don't want to be overly negative here as I had a good stay, however couple things I like to point out. Movies are expensive to rent from on-demand most people probably won't, but 20 bucks seems high to me. (This unfortunately left a bad taste) Although there was nothing to say which line is for Honors members, if your not an Honors member and get in a long line to check in and that line happens to be for Honors members expect some Hilton person to look disgusted and call you out in front of everyone and divert you to another line like a red headed step-child. Basically if you stay at Hilton you better be an Honors member or your just some poor trash that needs to stay clear of the decent upstanding Honors members.
Poor
1.9
I was dissatisfied with the lack of a place to obtain necessities such as water and aspirin, and I was upset that it was not safe to walk in the streets surrounding the hotel without dealing with persistent, including one who followed us for several blocks. I will not stay here again.
Good
7.3
Pros: Great rooms and perfect location
Cons: Staff was incredibly rude and continually incompetent
Good
7.1
Pros: Breakfast was ok. Bed was comfortable!
Cons: No entiendo como un hotel como el Hilton, no incluyen el precio del estacionamiento que son $38 y el desayuno, en el precio de la habitación, por cada cosita extra te cobran más
Excellent
8.0
Pros: Nice room
Cons: Never received a wake up call
Excellent
9.4
Pros: I just stayed in a hotel in California that was in need of updates. Once I stayed here in Austin, I felt like I had a pretty good handle on what was missing in that last hotel. The appointments were very modern, and there were USB ports everywhere. The lighting was all intelligently integrated, with functions that turned every light on from the door way, or just the entry, or a night light in the bathroom. The bathroom was very nice, not too big, not too small. I noticed that it had been impeccably up kept and that there wasn't damage from mold or anything like that. It's close to everything you want to do in downtown austin, though if you're looking for a run around or along the lake, you might be better off driving there.
Cons: The lobby was under construction, but that's not really a big deal. I'm assuming that most facilities have to look like that if they are going to modernize.
Excellent
10.0
Pros: Everything was great!
Cons: Parking should be free for hotel guests!!!! 36$ a day is ridiculous!!!
Good
7.7
Cons: The renovations on the main hotel level were unexpected and, when done, will no doubt be places to see and be seen...this trip though, could be provided at a discount.
Excellent
8.0
Pros: Convenient location, nice lobby
Cons: Could hear the hallway and other rooms easily
Excellent
10.0
Pros: Loved the new rooms and the pool was quite nice.
Cons: Wish it didn't cost me so much
Excellent
10.0
Pros: It was close to all the bars and restaurants and very nice comfy rooms.
Cons: Parking is expensive, even if you self park, $32 per day.
Located in Downtown Austin, this hotel is within a 10-minute walk of Sixth Street, Austin Convention Center and Rainey Street. Lady Bird Lake and South Congress Avenue are also within 15 minutes. Downtown Station is only a 2-minute walk and Plaza Saltillo Station is 18 minutes.
Overall 8.3 Excellent
Based on 526 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
There wasn’t any room service which I understand because of Covid-9. Apart from that everything was normal.
Mediocre
2.0
Pros: Double charged me.
Excellent
10.0
Excellent
9.7
Excellent
8.2
Excellent
8.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.8
Good
7.7
Excellent
8.5
Pros: Helpful, friendly staff. Sundries shop open 24 hours.
Cons: Housekeeping sometimes didn't supply enough shampoo for 2 people.
Good
7.7
Pros: The staff is very courteous and welcoming. The location is great if you want to enjoy a night on the town without having to drive. The rooms look nice and were clean.
Cons: Parking says $29 a day for guests (actually $37.89 after all fees). I was charged for valet parking, which I never used so I had to call and dispute it. There was a party going on down the hall which did not bother us, until we got a voicemail saying we were going to get kicked out if we get another noise complaint in the morning from management on the first night. We decided to stay away from the hotel for as long as possible to be safe. We asked for a specific room type. Just in case, called the hotel before we arrived to make sure it was ready. They confirmed everything was ready. Once we arrived, they put us in a different room than requested and said it was the best they could do.
Excellent
9.7
Pros: Location, Staff, and Comfy
Cons: Expensive Valet.
Excellent
10.0
Pros: Rooms were super clean, and the Front desk staff was very helpful.
Cons: Everything was perfect.
Excellent
10.0
Pros: I was able to book the room right before KW Mega Camp at a great rate. It's right next to the Convention center and close enough to 6th Street.
Cons: It could have come with a fridge instead of having to request it and bottled water.
Excellent
9.7
Pros: Staff are amazing and so helpful!! Rooms are always super clean.
Cons: I alway bring my own pillow if I can, the ones they have are uncomfortable.
Located in Downtown Austin, this hotel is within a 10-minute walk of Sixth Street and Paramount Theater. Texas State Capitol and Frank Erwin Center are also within 15 minutes. Downtown Station is 9 minutes by foot and Plaza Saltillo Station is 19 minutes.
Overall 8.1 Excellent
Based on 2,386 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: The guest relations staff went above and beyond our expectations. Lamont was professional, very social and meet all our needs. We highly recommend.
Cons: They location of the hotel is a few blocks from 6th street, however, we had as beautiful view of the Austin skyline.
Mediocre
3.7
Cons: next to the largest homeless shelter in Austin
Located in Downtown Austin, this hotel is steps away from Museum of the Weird and Sixth Street. Austin Convention Center and Paramount Theater are also within 10 minutes. Downtown Station is only a 3-minute walk and Plaza Saltillo Station is 19 minutes.
Overall 8.1 Excellent
Based on 408 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Excellent
9.7
Good
7.7
Excellent
8.5
Cons: Terrible water pressure in the shower (On the top floor)
Excellent
9.7
Mediocre
2.0
Terrible service. Room was not what we had reserved. They didn’t care. Told us to go or another hotel. Never going back to a Westin.
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
9.4
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.5
Excellent
10.0
Pros: The Westin is in a great location especially if you're thinking of partaking in Austin's nightlife. Accommodations were top-notch. Alessandra at the front desk was extremely helpful and polite.
Excellent
8.0
Pros: Clean, centrally located, great staff, nice gym
Cons: Rooftop bar and pool under construction and not usable!!! We were not told that when we booked and the rooms were not discounts to make up for it.
Excellent
9.7
Pros: The location was perfect and right in the middle of downtown hotspots.
Cons: The hotel and rooms were nice. Loved the decor of the hotel and rooms. The valet service was wonderful. My wife and I will visit this hotel more often for a get away and we live 25 miles south of Austin.
Excellent
9.1
Pros: Can't beat the location. The staff were on top of it. Rooms were comfy and clean. All in all, I'd definitely stay again.
Cons: Our room, 1927, was directly under the gym, and we could hear the dropping of weights. The pool area was a really nice rooftop pool but was super crowded- a little too small for a hotel this size.
Excellent
10.0
Pros: So new and nicely appointed! Great location.
Located in Downtown Austin, this hotel is within a 5-minute walk of Paramount Theater and O. Henry House Museum. Downtown Station is 7 minutes by foot and Plaza Saltillo Station is 19 minutes.
Overall 8.0 Excellent
Based on 1,334 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Excellent
8.0
Excellent
8.0
Good
7.7
Excellent
8.5
Excellent
9.7
Good
7.4
Pros: Good if you're traveling for business.
Cons: Facilities are just okay.
Okay
4.5
Excellent
10.0
Good
6.5
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.7
Good
7.1
Excellent
10.0
Excellent
9.7
Okay
4.8
Excellent
9.1
Excellent
9.7
Excellent
9.0
Excellent
10.0
Excellent
10.0
Okay
4.0
Excellent
8.0
Excellent
9.4
Good
6.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
9.1
Excellent
10.0
Mediocre
2.0
Excellent
8.8
Excellent
10.0
Excellent
8.6
Pros: Location, location
Cons: Room had a scent like rug had water damage, made it feel like it was not clean.
Mediocre
2.0
Pros: No thing stand out
Cons: Location, parking, service for the price, quality of breakfast/food was awful, gym was outdated Overall for the price you pay you can get much better hotel that this place
Excellent
10.0
Pros: I enjoyed the scenery with all the extra amenities! We were grateful for not having to go out on the town and place ourselves in a precarious situation! The local restaurant and bar greatly satisfied our pleasures! The comfort and relaxing atmosphere of our room made it for a romantic night! We highly recommend your facility and plan to make more future stays at your location! Thank you for exceeding our expectations !
Good
6.5
Pros: Bed Room service (quick) View
Cons: Heater did not work they gave us a portable heater and could not fix the heater. The days we stayed were cold so the portable heater was used but really didnt like having to do that extra work have having to make sure to turn it off before heading out.
Excellent
8.0
Pros: Nice place. Great rooftop pool!
Cons: Some things in this place didn't quite work as intended. However management was quick to resolve the issue.
Okay
4.0
Pros: The Omni is in an excellent location!
Cons: Concierge staff and bellmen are terribly rude. They were having personal conversations and disregarded guests. The double beds were not queen size beds so they're small and uncodortable.
Okay
5.7
Pros: The pool is nice, the service was good, the location is ok.
Cons: Way too loud and I was told that I should have expected the noisy drunk people outside my door for 2 hours every morning when the bars let out because it's the weekend. I wouldn't stay here unless you like frat parties.
Okay
5.7
Pros: Woke up at 2 am to find the hallway full of cops evicting the couple opposite our room. Manager wasn't very apologetic for the disturbance.
Okay
5.4
Cons: It was extremely loud with guests partying until all hours and loudness outside.
Okay
5.6
Pros: Excellent concierge. Restaurant was very good.
Cons: Shitty pool, lots of fees, full of drunks on the weekend, doors locked at 7:00 on three sides of hotel. Bed very uncomfortable, lots of noise, no where to eat In the rooms, only one chair for sitting in the room.
Excellent
9.1
Pros: Great staff, location, and layout!!
Cons: The shower was our only issue. The temperature was either scolding hot or ice cold. Made showering very uncomfortable.
Mediocre
3.7
Pros: Miguel Dubose was very accommodating when I called needing to let my fiancé check in before I myself was able to arrive. Our cleaning lady was very friendly and when I asked for a fan for the room she made it happen. Our server Fransico was very personable and friendly.
Cons: Hmmm where do I start? Pictures online associated with the Omni downtown are pretty deceiving. The television in our room had a terrible picture. None of the hdmi ports worked or would even register that anything had been plugged into them. The AC in our room was useless. The coldest the room would get was 74 degrees. The unit would allow you to go as low as 60 degrees but the room never got below 74 and that was at 2-4am by the time it would cool to 74. We couldn't sleep or was so hot in the room. I called the front desk twice and they told me they would send an engineer to access the problem. He never arrived. Once I asked our cleaning lady she brought me a small fan. But at that point something was better than nothing. We could hear the entire conversation of the guests in the room next to us. The mattress are quite firm. Not that big of a deal. But the fact of not being able to sleep due to being sweaty and sticky was very annoying. Not once did anyone ask us if we would like to move to a different room. Maybe one where the AC actually worked worth a flip. The safe in our room was malfunicationing and would not open. Spent ten minutes trying to get into our room safe to remove my belongings. We live in Dallas and have never had an issue at the omni Dallas. But I will say that I will not stay at the omni in Austin again!
Okay
4.8
Cons: Our shower flooded and my husband's side of the mattress had what seemed like a broken spring or hole that sank down very deep. Our mini fridge was warm, nothing inside was cold or even cool. The light was on but it wasn't working. The Internet was $9.99 a day and then it didn't even work! I called for help twice, the first time they transferred my call to an offsite wifi support line - not helpful. The second time they were very rude and said they would be sending up engineers. We waited for 1.5 hours before giving up as they never showed up. If you can't help us that would be one thing, but don't say you'll help and then not show up! We left the next morning for another hotel that didn't feel outdated and had better service, better mattresses, and free internet.
Located in Downtown Austin, this hotel is within a 10-minute walk of Sixth Street and Paramount Theater. Texas State Capitol and Austin Convention Center are also within 15 minutes. Downtown Station is 8 minutes by foot and Plaza Saltillo Station is 18 minutes.
Overall 8.0 Excellent
Based on 544 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Pros: Clean
Excellent
8.0
Excellent
10.0
Excellent
9.4
Good
6.8
Good
6.0
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
9.1
Pros: When they were dealing with challenges related to the new construction including poor hot water supply in my room.
Cons: They rose to the challenge of some construction challenges with a new building and quickly got me moved to a new room and were empathetic and understanding.
Okay
5.4
Pros: Staff was very friendly. Location was close to everything
Cons: The homeless people around the hotel. You were more then scared to even go outside during the day let alone at night.
Excellent
9.1
Pros: Interiors are super nice and clean. The room itself is spacious and comfortable. Staff was accommodating with all our requests.
Cons: As other peoole mentioned, you probably will be passing by the homeless shelter anytime you travel South (rainey, 6th, the river). It didn't feel dangerous but I probably would be nervous walking past there alone at night.
Located in Downtown Austin, this hotel is within 3 mi (5 km) of Governor's Mansion, Texas State Capitol and Blanton Museum of Art. Bob Bullock Texas State History Museum and LBJ Presidential Library are also within 3 mi (5 km). Downtown Station is 18 minutes by foot and Plaza Saltillo Station is 24 minutes.
Overall 7.6 Good
Based on 1,662 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Excellent
8.0
Mediocre
3.0
Excellent
10.0
Excellent
10.0
Good
7.4
Good
7.4
Excellent
10.0
Good
6.0
Good
6.5
Okay
4.2
Cons: Staff was very rude and not very helpful throughout the entire trip. Starting from checkin to requesting a shuttle to asking for a razor everything seemed like such a chore. Everyone I encountered left a sour taste in my mouth
Excellent
8.6
Pros: This is a great stay/value for your money. My main concern staying at any hotel is cleanliness. A clean bed, clean bathroom, and good breakfast. Holiday Inn Towne Lake fit the bill. It's right off Lady Bird Lake and a 20 minute walk to 6th st. I would definitely recommend.
Excellent
8.0
Pros: The bed was so comfy!!! I did ask for help or suggestions for me and my 11 year old to do in the evening and the driver (I hate I didn't get his name) really tried his hardest to help me out. It was hard since Austin is more of an adult atmosphere at night but he keep looking & always looked at location & price of a cab since I didn't have a car. He finally found a spot we could try out & he drove us there even though it was slightly out of their driving distance. He said he didnt want my daughter to be bored & wanted her to enjoy her stay. Very polite and helpful!
Cons: There is construction going on but nothing bad and no noise.
Excellent
8.5
Pros: Close to the river
Cons: Our room view was to the freeway instead of the river
Okay
4.5
Pros: Great Location. That's about it.
Cons: The facilities are really run down. Even the chromed towel rack in the bathroom was rusted. The shower delivered two temperatures, very hot and scalding. The hallway carpets were dirty. The saving grace for me is that I got in late and I left early so I did not have to spend much time in the hotel. Bottom line, this could be a nice facility if they had a major remodel. In the mean time I won't be using it again.,
Good
6.0
Pros: Breakfast was excellent. Bed was comfortable.
Cons: Room location was facing freeway. Very loud at night. The room could have been supplied with fresh towels and toiletries while we were out. This was not done.
Excellent
8.5
Pros: The room was comfortable and clean and included everything you'd expect to have in a hotel room.
Cons: The hotel was under renovations during my stay so the atmosphere of the hotel wasn't too nice, but that's understandable. The renovation plans look like they will be impressive once they are completed.
Good
7.1
Pros: - Great location. - Clean Room. - Comfortable bed. - Decent value.
Cons: Hotel is currently undergoing a needed remodel. Some portions of the hotel looked great, others looked pretty run down.
Mediocre
3.0
Pros: The pool was very nice
Cons: The place is just filthy and rundown. The carpet look like it was 30 years old and everything in the room and in the hallway was just kind of disgusting. The whole third floor had a gross smell to it.
Excellent
10.0
Pros: The renovation of the whole room was on point and a very nice few by the river
Cons: There's nothin not to like
Excellent
10.0
Pros: The location can not be beat. The rooms are clean and the staff is friendly. Very enjoyable stay!
Excellent
9.1
Pros: Staff was great; friendly and very helpful.
Cons: Someone else already mentioned the shower water temperature. It was hard to balance it out to a comfortable, bareable point. Way too hot. Other than that, room was pretty alright for the price.
Mediocre
2.8
Pros: Room was eh, but functional.
Cons: This hotel was bad, the staff wasn't helpful only after I was checking out that the staff was decent and actually gave us customer service but before that when I was trying to check in, the staff was not welcoming. Body language was off, greeting us was not so pleasant, another group of people who were standing by us seemed to have been treated the same. The worse was when our time to check was at 3 PM and when we came to check in, they told us that our room was not ready because of people extended their stay. I have never experienced this personally because, at other hotels, they always had the room ready for their customers no matter what. I had to wait a massive 4 additional hours until my room was ready. My party and I were extremely disappointed. Will never go back to this Holiday location, and I advise others who are booking to triple check your room availability, if not, beware of fighting with their customer service. Also, the price for this hotel is NOT worth it. Please see other options.
Located in Downtown Austin, this hotel is within a 10-minute walk of St. Mary's Cathedral, Sixth Street and Frank Erwin Center. Texas State Capitol and Paramount Theater are also within 15 minutes. Downtown Station is 12 minutes by foot and Plaza Saltillo Station is 19 minutes.
Overall 7.6 Good
Based on 422 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.7
Okay
4.5
Excellent
10.0
Good
6.2
Excellent
9.0
Excellent
9.4
Good
6.3
Good
7.3
Excellent
8.0
Good
6.5
Excellent
9.1
Excellent
8.0
Excellent
8.8
Cons: Under construction
Good
6.3
Cons: Terribly loud street music till midnight. Very thin walls.
Mediocre
3.6
Cons: The hotel room that we stayed in is so outdated.
Excellent
8.0
Pros: Decent room, close to the activities on 6th st
Cons: Kept up the last night by roudy people in nearby rooms.
Mediocre
2.8
Cons: Parking is $20, this was not on the listing when I paid for room. My room was next to elevators, bottle water was in the room w/ a hidden fee of $3.50/bottle, the light in bathroom worked only some of the time, and the following morning when I went to my vehicle to leave, there were beer bottles around my truck and urine stains on the concrete, also, next to my truck. My overall experience was terrible, I would never consider staying here again.
Excellent
8.0
Pros: It was near the Capitol and many good restaurants. We especially enjoyed Maria at the coffee/snack counter who had our coffee poured when we appeared in the morning. She was delightful. The staff was exceptionally accommodating. Overall, it was a good stay. Easy parking for vehicles but there is a daily charge, less if you self-park.
Cons: We were there five nights; two of those nights the room was not cleaned. The first time, we mentioned it. When it happened again the second night we were pretty vocal about our frustration and dissatisfaction. The room did get cleaned the following day but it was our last night there. At checkout they did offer a discount and apologized.
Excellent
10.0
Pros: Hotel was very comfortable. It is within walking distance to major attractions in Austin. Yet the price was very competitive. I have enjoyed the stay despite some critique of construction going on. It didn't bother me a bit. Strongly recommended.
Good
7.7
Cons: The butt sniffers at the front desk wouldn't allow me to check in since I am only 20 and 10 months (not 21), even though it was prepaid and they had my card on file. I had to get a friend to come cosign the room with me to be able to claim it... Total ridiculousness and they could have been more accommodating.
Excellent
8.2
Pros: Staff was excellent, room was clean, bed was comfortable, wi-fi was strong.
Cons: Would have liked to have a mini-fridge in room. Hotel was overrun by high school children. They were loud, and made simple things like using the elevators/ice machine miserable. I fully understand that this was not the Hotel's fault.
Excellent
8.3
Pros: The pool
Cons: The pool service took too long for drinks
Excellent
8.5
Pros: The staff were very quick to help with anything we needed. After searching the vending machines on our floor and those above and below us for bottled water, we called down to the front desk to ask where we could find some to purchase, and they immediately had four bottles sent up at no charge, which arrived quicker than I'd have thought the elevators would allow.
Cons: The bed and pillows were very uncomfortable. I have back problems, and the bed, though a pillowtop, had springs that were easily felt through the mattress top. The pillows were fine down, but far too soft to provide any support--though I'll be the first to admit, I'm picky about my pillows.
Good
6.2
Pros: room size and bed
Cons: I didn't like paying an additional $23 to park at the hotel. No mini fridge and no microwaves in the rooms. I did not like paying $3.50 for bottled water in the room. No exhaust fan in the bath room. Very hard water.
Good
7.1
Pros: The location of this hotel was absolutely perfect. The staff were very accomodating. The rooms were wonderfully spacious and clean so absolutely no complaints there.
Cons: I would probably never again stay at a hotel under construction for the amount of money I paid. I had no idea the extent of the construction before and while booking. It had elevators non functioning and we had to use service elevators at one point it was just odd. I could have stayed at a five star for the price I paid minus the construction.
Excellent
10.0
Pros: Loved the room and how clean it is. The breakfast buffet was great. Parking could be a little cheaper...but overall it's a great hotel .
Cons: Vents in the bathroom would be nice. But everything was really great.
Located in Downtown Austin, this motel is within a 10-minute walk of St. Mary's Cathedral, Texas State Capitol and Sixth Street. Frank Erwin Center and Paramount Theater are also within 15 minutes. Downtown Station is 12 minutes by foot and Plaza Saltillo Station is 23 minutes.
Overall 6.3 Good
Based on 1,518 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Okay
5.6
Pros: It was fairly clean
Cons: It was noisy, but it wasn't excessive
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
7.6
Mediocre
2.0
Good
7.7
Mediocre
3.7
Excellent
8.8
Pros: Great location, very friendly staff
Cons: There was a $25/per night parking charge that we didn't know about until check in :( That charge brought the price up a lot closer to some of the nicer hotels I had decided not to stay in to save money.
Okay
4.5
Pros: Staff was really nice. It's in a great location.
Cons: Had to switch rooms upon arrival do to blood stains on one bed and questionable white crusty spots on the other. Found massive cockroach on the floors when we got back from being out all day in the new room. both me and the misses were covered in bites upon waking up. Almost certain it was of the bed varietal.
Good
6.3
Pros: Worked better than I thought that breakfast was in a room across the parking lot from the lobby. I liked being just a few steps from the Capitol building since I hadn't been inside as an adult. The location was close enough to downtown to walk (5 mins to 6th Street), but quite a bit further to go to the more adult area of 2nd Street. Staff was friendly and after my visit quickly corrected a mistake in my billing. Worked great that I had pre-paid via Kayak and had no problems getting my room immediately. Breakfast was included (hard to find) but be aware the only protein was hardboiled eggs and there was very little fruit. At least there were (make your own) waffles!
Cons: The construction noise across the street was not very conducive to sleeping late on the weekend. There was a huge gap under the door where light came in and A/C went out - like a motel instead of a hotel. The parking was mandatory valet @ 12.99/day and I don't remember that being listed online (at Kayak). Of course there wasn't another close place to park so I guess it was better than $20/night like some places downtown. This place got very crowded on Labor Day weekend, so check in and check out were kind of crazy.
Okay
5.0
Pros: Nice beds and pillows
Cons: Breakfast was limited
Mediocre
3.1
Pros: The location is perfect.
Cons: The hotel is overpriced. You are REQUIRED to use the valet parking at $14 a night. Between the time the valet took our car and we kicked it up a few hours later, a large scratch was left in one our car doors. The rooms don't have refrigerators and are quite small for the nightly cost.
Okay
5.7
Pros: The location and the comfort of the hotel was good.
Cons: I wish I had known the hotel was doing renovations. While this didn't really have any bearing, it did have some impact. The most upsetting is the charge for parking. If I had known I had to pay $25+ each night for valet parking (only option), I would never have booked the hotel. I didn't have that much budgeted, and it greatly impacted me.
Mediocre
3.3
Pros: The location is close enough to walk to downtown, but far enough away to not be disturbed by late nighters in the streets.
Cons: This hotel is an $80 a night hotel at best. I was charged over $220. You are forced to use the valet parking which was an extra $14 per vehicle which I didn't realize when I booked. The room had mold in the showers and there were several hairs stuck to the wall in the bathroom/sink area. On top of everything, I was charged twice for the room after a checked my bank statement due to a mistake at the front desk. The same exact thing happened to a friend of ours staying in another room. We received no phone calls to notify us of the mistake. Will not be going back again. You're better off staying at the Super 8 down the road. Thank you very little.
Okay
5.4
Pros: Location is very convenient.
Cons: Hotel was average by all accounts. Negatives were two factors. The first was the inflated price for the weekend due to the F1 championship. This was unfortunate but nothing unusual. The real complaint was the noise levels through the night. Sounded like I was at a block party until 4am with no effort by the staff to speak with the noisy guests.
Mediocre
3.7
Cons: Mentioned that there’s daily Valet fee
Okay
4.0
Cons: What could have been better? 1. Fewer cockroaches. They're practically part of the support staff. 2. Update facilities for the first time since the Kennedy assassination 3. Lower the price if you're not going to do 1 and 2 from above
Mediocre
3.1
Pros: Location was decent for what we were doing.
Cons: My $500 iwatch was stollen from the room.
Excellent
8.0
Pros: Just how close I was to the capital and ut
Cons: Nothing
Good
6.0
Pros: The location was great. Within walking distance of the Capitol. The staff were efficient and courteous.
Cons: The facilities were being remodeled. They definitely need it. My thought as I was walking to my room was, "what a dump." Also, not the hotel's fault, but there was a loud drinking party in the room next to mine that went on until after midnight. The walls are very thin. I should have called the front desk but didn't. Sigh.
Located in North Loop, this motel is 2.7 mi (4.3 km) from LBJ Presidential Library and 3 mi (4.9 km) from University of Texas at Austin. Bob Bullock Texas State History Museum and University of Texas Tower are also within 6 mi (10 km). Highland Station is 26 minutes by foot.
Overall 6.0 Good
Based on 1,322 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Good
6.0
Pros: Not much
Cons: Not much
Mediocre
2.0
Okay
4.0
Excellent
10.0
Excellent
9.1
Excellent
8.6
Okay
5.7
Good
6.0
Excellent
10.0
Good
6.0
Okay
5.4
Okay
4.0
Good
6.8
Excellent
10.0
Mediocre
2.8
Good
6.6
Pros: I liked how we didn't have to wait that long to check in. Plus they also had elevators for your convenience.
Cons: I didnt like how the breakfast hours were. The mini fridge wasn't keeping our food cold.
Okay
4.6
Pros: That it was right off the freeway.
Cons: The bathroom was falling apart, had holes in the doors, and the towel holders were hanging by just a few threads. The bed was miserable, the pillows were basically non existent and the mattress even had holes in the sides. Didn't realize that our booking was for a smoking room and boy did it stink. All of our clothes had to be washed. The AC unit shut off and on all through the night. Worst sleep ever!! This hotel should be no more than $40 a night!1!!
Good
6.0
Pros: It was close to downtown area
Cons: Tiny roaches in restroom
Mediocre
3.1
Cons: I didn’t like the way we were checked in I asked the women behind the desk a question and they began to laugh when I asked. People we’re knocking on our door all night. Also, the water in the room was cold the whole time so we were unable to take a shower.
Excellent
10.0
Pros: The beds were nice, the bathroom was spacious for two people. I really enjoyed fan in the bedroom, they were very accommodating and let us have extra keys when ours stopped working! Would stay again!
Cons: the breakfast was disappointing.
Okay
5.1
Cons: Registered as family of 3, got 2 towels. Floors had not been swerved.Shower curtain would only cover mid area of rod=cold shower. Breakfast? Yucky eggs. Very loud. Lots of construction workers whom leave at all hours. Lots of men loitering. Saw police and security engaging with men 3x within 48 hours.
Mediocre
2.0
Pros: Nothing
Cons: Mold on the ceiling in the bathroom. Room was dirty. Electrical outlet hanging out of the wall. The pictures on the website look nothing like the hotel itself. Holes in the bedspread. The furniture looked like something from a garage sale. I have see better looking rooms on an episode of cops. I would never stay there again and would not recommend this to anyone.
Mediocre
2.0
Pros: Hardwood floors were nice
Cons: Nowhere near university or downtown, next to loud freeway, holes in bedding, no towels upon arrival, MOLD IN BATHROOM, breakfast food was gross, staff was unfriendly, elevator was broken/under repair, ice machine not working
Good
6.3
Pros: The restaurant next door was awesome---- BABY ACAPULCOS. Great food and margaritas.
Cons: The breakfast at the hotel did not include any meat... such as bacon or sausage. It only had dried out scrambled eggs, waffle iron and toast. The staff told us that the owners of the hotel consider eggs to be meat and they quit serving any kind of meat at the hotel. Apparently, the owners of this hotel are not from this Country. When I booked the room, I was told that the breakfast had eggs, bacon, sausage, etc......This was not accurate at all. I would not have booked this hotel if I had known they did not have a "complete" breakfast. Very disappointed in that... that is not how you run a business...
Good
7.0
Pros: had fridge
Cons: clean inside the rooms but dirty outside and all around the building. Also somewhat of a rough crowd, people shouting and arguing loudly in the parking at fairly late hours.
Okay
4.8
Pros: Room was clean, quiet, comfortable.
Cons: Outside was dirty, too many people just hanging around outside does not feel safe.
Poor
1.9
Did not keep my 4 day reservation, would not help us find another room, and charged me for the first night. Worst ever.
Okay
4.0
Pros: Nothing
Cons: Run down, looked like blood on curtain, laminent floors were cheap, first room door lock didn’t work “because of the rain” and poor location.
Good
7.3
Pros: I enjoyed the stay over all. The staff was friendly. It was super easy to find the location. The room was some what clean.
Cons: The smell immediately as I stepped out of the room. Only Two pillows For Two Queen Size beds. Towels were gross.
Good
6.6
Pros: room was clean, heater/ac worked fine. basic room like a motel 6
Cons: Too much freeway noise, partiers woke me up at 3am, also woke up on previous stay by construction in complex, cable was intermittent. I was also informed that rates would quadruple for sxsw as well as formula one week. Anyone who pays over 80.00 a night for this room should get their head examined of be fired for misappropriation of funds...really!!!
Excellent
9.7
Pros: Beds were very comfortable and rooms were quiet
Okay
5.3
Pros: For the price the rooms looked fairly decent.
Cons: The lady at the front desk had a nasty attitude and the breakfast was horrible
Mediocre
3.4
Pros: NOTHING ABOUT THE STAY AT ALL NO HELP FROM THE FRONT DESK THERE SHOULD BE A SECURITY GUARD PATROLLING THE AREA,
Cons: ROOMS HAD A BAD ODER PEOPLE PARTING TILL 4:30 IN THE MORNING PLAYING VERY LOUD MUSIC ALSO FIGHTING AND YELLING GOING ON DRUG USE GOING ON OUTSIDE I WILL NEVER PUT MY FAMILY THROUGH THAT AGIAN.
Mediocre
2.2
Cons: This place needs to be inspected by the health department because the room was fithy, everything you touch was sticky. Wr wanted a none smoking room but the room we were in smells like smoke. The AC was not working, they have a ceiling fan. I am.writing their corporate office.
Mediocre
2.0
Pros: Gross. Mold in shower. Cracks in floor. Wood floors made your feet or socks black. Was not worth my money. Would never go back.
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