Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Hotel Xbalamque and Spa

Avenida Yaxchilah N 31, 77500 Cancun, QR, Mexico
+52 998 193 2720

S$ 42+

Thu 8-12 Check in
Fri 9-12 Check out

Overall guest ratings

6.9/10 Good
based on 1,610 reviews

Review highlights

  • 8.9
  • 7.3
  • 4.9
  • 4.4

Nearby

    show all

    About

    With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, steps from Las Palapas Park and minutes from Cristo Rey Church. This spa hotel is within close proximity of Benito Juarez Municipal Building and Market 28.

    Rooms

    Make yourself at home in one of the 90 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, shopping on site, and tour/ticket assistance.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

    Less More Hotels.com

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Pets not allowed
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 1,610 reviews
    • 8.9 "Location is great."
    • 7.3 "Good service."
    • 6.5 "Food is average."
    • 6.0 "Bar is ok."
    • 5.7 "Average amenities."
    • 4.9 "Vibe wasn't good."
    • 4.4 "Not very clean."
    • 4.4 "Breakfast is below average."
    • 3.1 "Quite uncomfortable."
    • 2.7 "Awful rooms."
    View all review categories

    Overall rating

    6.9 Good
    based on 1,094 reviews
    • 9.2 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "High value."
      8.8 "88% were happy with the price of the breakfast."
    • 7.2 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 6.3 "Food is average."
      5.2 "Only 52% were satisfied with the menu."
      5.3 "Desserts were ok, said 53%."
      5.9 "59% thought the dining experience was appropriate."
    • 5.8 "Bar is ok."
    • 4.4 "Breakfast is below average."
    • 4.2 "Not very clean."
      3.7 "63% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 4.1 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 3.0 "Quite uncomfortable."
      0.8 "92% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      4.2 "58% didn't like the uncomfortable beds."
    • 2.7 "Awful rooms."
      0.6 "Air conditioning was criticized by 94%."
      4.2 "58% didn't like the uncomfortable beds."
      3.7 "63% said rooms were dirty."
      0.9 "91% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      0.9 "91% said the bathroom was dirty."
      1.5 "85% found problems with the furniture."
      1.1 "89% thought the tv was sub-standard."
      1.3 "87% had problems with the shower."
    View all review categories

    Overall rating

    6.9 Good
    based on 289 reviews
    • 8.9 "Location is great."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.5 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.3 "Vibe was decent."
      6.7 "67% thought the atmosphere was somewhat friendly."
    • 4.3 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 4.1 "Breakfast is below average."
    • 3.2 "Quite uncomfortable."
      0.8 "Air conditioning was criticized by 92%."
      1.4 "86% thought it was too noisy."
      4.0 "60% didn't like the uncomfortable beds."
    • 2.5 "Awful rooms."
      0.5 "95% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      1.2 "88% complained about the bathroom."
      3.9 "61% said rooms were dirty."
      4.0 "60% didn't like the uncomfortable beds."
      1.0 "90% had problems with the shower."
      0.5 "For 95%, the rooms looked old."
    • 1.4 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.1 Good
    based on 225 reviews
    • 8.9 "Location is great."
      9.8 "Near to public transport, according to 98%."
    • 6.8 "Service is ok."
    • 6.5 "Food is average."
    • 6.1 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.2 "Vibe was decent."
      6.3 "63% thought the atmosphere was somewhat friendly."
    • 4.2 "Breakfast is below average."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 2.9 "Quite uncomfortable."
      0.8 "Air conditioning was criticized by 92%."
      4.1 "59% didn't like the uncomfortable beds."
      1.1 "89% thought it was too noisy."
    • 2.4 "Awful rooms."
      0.8 "Air conditioning was criticized by 92%."
      3.7 "63% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      1.0 "90% complained about the bathroom."
      0.5 "For 95%, the rooms looked old."
      0.7 "93% thought the tv was sub-standard."
    • 1.7 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews


    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close
    Would you like to save as your currency permanently or for this visit only?
    Close