Recent reviews
- All reviews
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- Neutral
- Negative
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8.8
Pros: YES
Cons: The car had error messages that said the car needed maintenance and the audio needed some upgrade. These error messages occurred at the beginning of the rental making me wonder if you all check these cars out.
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10.0
Pros: Staff was amazing. Great car. Excellent value for the budget I was working with.
Cons: Nothing really. It’s was honestly a great experience.
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3.6
Pros: Drop off was terrible. Apparently this location isn't connected to the rest of Enterprise so if you call the national number to get some assistance or support, you can't.
Cons: Either be an Enterprise or be something else.
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4.8
Pros: We had to wait 30 min for our car to be ready, despite having a reservation.
Cons: We had to pay over $90 just to rent a car for 24 hours - not a great value.
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6.8
Cons: we had to be driven to another location because the vehicle wasn't available. It was a short ride 10 mins. The ability to add additional drivers at no cost.
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9.2
Pros: Staff was great! They even waived a fee for returning the car the morning after it was due when I explained my situation to them.
Cons: I hate the fact they charged me $20/day extra for not being 25 or older. That cost me $500 of bullcrap made-up fees.
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8.0
Pros: Car drove well.
Cons: Getting a mid size car that i reserved not a full size!
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2.0
Pros: Drop off off at the airport was very easy
Cons: Pickup was terrible. Slow. They did not have a vehicle ready for us. They did not give us the class of vehicle we paid for. They did not offer us alternate options. The vehicle they gave us was dirty and damaged. Terrible experience
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2.0
Pros: Nothing
Cons: Deposit amount isn’t known before hand and price to be paid varies from what is advertised on website.
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10.0
Pros: I had reserved a compact car, and was very pleasantly surprised when they gave me a Hyundai Tuscon, a small SUV, an all-wheel drive model with only 16K miles on it, and in excellent condition.
Cons: Had to think of anything they could have done better. The location at 1521 Howell Mill Road could use some better customer seating.
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8.0
Pros: Customer Service Agents
Cons: Car options/availability
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8.0
Cons: Extra charges on my rental
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8.8
Pros: YES
Cons: The car had error messages that said the car needed maintenance and the audio needed some upgrade. These error messages occurred at the beginning of the rental making me wonder if you all check these cars out.
review from
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10.0
Pros: Staff was amazing. Great car. Excellent value for the budget I was working with.
Cons: Nothing really. It’s was honestly a great experience.
review from
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9.2
Pros: Staff was great! They even waived a fee for returning the car the morning after it was due when I explained my situation to them.
Cons: I hate the fact they charged me $20/day extra for not being 25 or older. That cost me $500 of bullcrap made-up fees.
review from
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10.0
Pros: I had reserved a compact car, and was very pleasantly surprised when they gave me a Hyundai Tuscon, a small SUV, an all-wheel drive model with only 16K miles on it, and in excellent condition.
Cons: Had to think of anything they could have done better. The location at 1521 Howell Mill Road could use some better customer seating.
review from
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6.8
Cons: we had to be driven to another location because the vehicle wasn't available. It was a short ride 10 mins. The ability to add additional drivers at no cost.
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8.0
Pros: Car drove well.
Cons: Getting a mid size car that i reserved not a full size!
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8.0
Pros: Customer Service Agents
Cons: Car options/availability
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8.0
Cons: Extra charges on my rental
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3.6
Pros: Drop off was terrible. Apparently this location isn't connected to the rest of Enterprise so if you call the national number to get some assistance or support, you can't.
Cons: Either be an Enterprise or be something else.
review from
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4.8
Pros: We had to wait 30 min for our car to be ready, despite having a reservation.
Cons: We had to pay over $90 just to rent a car for 24 hours - not a great value.
review from
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2.0
Pros: Drop off off at the airport was very easy
Cons: Pickup was terrible. Slow. They did not have a vehicle ready for us. They did not give us the class of vehicle we paid for. They did not offer us alternate options. The vehicle they gave us was dirty and damaged. Terrible experience
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2.0
Pros: Nothing
Cons: Deposit amount isn’t known before hand and price to be paid varies from what is advertised on website.
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