Pros: Everything was good. Car was nice and fuel efficient
Cons: i don't know if I'll drop it off after hours again. I wasn't charged the day I dropped it off, called a couple days later and I still haven't been charged despite them saying they put it through over the phone. Makes it hard to be able to plan my budget.
7 Oct 2016
Convenient and economical
Pros: Perfect for a weekly rental in town
8 Nov 2016
Pros: great staff, great rates
30 Nov 2016
Pros: Received a free upgrade.
Car was perfect.
VERY MUCH appreciate the lack of insurance hard sell!
Return at SFO was very smooth.
28 Oct 2015
Pros: Enterprise Rent a Car are professionals, they are prompt and very nice people.
9 Nov 2015
Pros: you guys are nice
9 Nov 2015
Pros: Service, your staff are professionals and polite
9 Nov 2015
Incredible customer service
Pros: There was no wait time, everyone was incredibly friendly and provided top notch service with a smile. Even went above and beyond on two items upon returning it.
Cons: I wish they were open a little later, but I knew what I was getting into when I booked.
Pros: I rented a Chevrolet Malibu and like the car very much.
Cons: Both car keys attached so one person has to have them with them. Should one be lost they are both lost??
4 Oct 2016
Cons: Charged me for insurance that I had already prepaid through kayak
10 Oct 2016
Pros: I had smooth ride. I throughly enjoyed the journey.
18 Oct 2016
Friendly and efficient
Pros: I felt taken care of !
9 Dec 2016
Pros: nothing, i did not use them.
Cons: I had to use a different company because hertz was not able to process my payment even though i tried two different cards. They did not have a chip reader or a keyboard to type my card number in. Unfriendly and unhelpful and downright rude. It threw off the beginning of my trip i was excited for because i had to leave and then go to the Oakland airport. Will never use Hertz again.
Pros: Very nice proprietor. Very nice car (upgrade from what I'd reserved). Helpful orienting me to car controls.
Cons: Nothing I didn't like but I wish they didn't close so early on Saturday. Had to pay for an extra day because I couldn't get back from my trip by 1:00 PM and there was no option to leave the car and the keys.