Car Rental Victoria

Cons: Kayak basically lied. There is no enterprise location at the airport so it was a $60 cab ride both ways to pick the car up. It was a long weekend and everyone was sold out of cars so I was left without a choice. I will never rent with enterprise in Victoria again,and I will definitely never use kayak to book a car.

Cons: I reserved my car about 1 month ago and when I arrived, there was no car closed to what I ordered. I ordered a compact car and they only had a minivan and a SUV. In addition, they wanted to charge me for an extra driver. I have never experienced this with Avis or Hertz. Although other companies may be slightly more expensive, at the end, I am not sure it really is. Their location is also not close to the downtown. They gave us a ride to downtown and said they would call me in about 30min when the car arrives. After the time passed, they did not call me and i had to call them to remind them to pick me up. They also do not tell you that they charge you $500 in advance and then will give you a credit for the difference upon your return. This is also very different from other rental car companies that I have rented from.

Cons: The car was not ready on time, and the tank was not full.

Cons: Enterprise denied any knowledge of a booking and would not rent us a vehicle.

Cons: The extra to drop it at the airport was over a $100???? I thought they would drop me back. I guess the radius for pick up and drop off is very small

Cons: They called me the day I was to pick up the car and said they didn't have any cars. They said I should not have been able to reserve one online because they had been sold out for awhile. So I had to quickly find another car to rent. Bummer.

Cons: no way to play music

Cons: Computer was down when we arrived but it still worked out well.

Cons: My fault. I chose a vehicle which my elderly mother had a hard time getting in to. They might of known too...

Cons: The fact that there wasn't a car available!

Cons: The rental itself was insanely expensive for just 2 days

Cons: Car was a little dirty on the inside. Not in an off-putting way, but it could benefit from a professional clean.

Cons: Not very friendly customer service

Cons: This reservation was cancelled, why am I getting this email

Cons: Vechicle check out to ensure that someone confirmed that the vehicle was returned in good condition.

Cons: rear visibility through back window of Prius is bad

Cons: It is incredibly expensive to rent a car. We rented a regular 4 door Buick, and after everything was $500 for 4 days of driving. We did not go through a full tank of gas either. I find it incredible that renting a car is more expensive than a place to stay, or even the flight to get where you're going. I guess you pay for convenience. I just wonder how many more people would rent vehicles if the price for renting was more feasible. Again, the service was great, but the rental was not worth $500.

Cons: They are a mess organizationally. I didn't get the car I reserved. When trying to drop off, there were missing employees. On top of all this, the car we were given was dirty inside. Would I use them again? Probably, if the price was right, but with my expectations more in tune with my experience.

Cons: I don't like the fact that I can't pay with my debit/credit card. I rode a bus for thirty minutes only to be turned around because the card I had in my pocket wasn't the one they wanted. They wouldn't give me a ride back to my hotel, no I had to travel an hour round trip on the bus to bring a satisfactory card. I dislike this policy immensely and will not do business with companies that require it.

Cons: Worst ever. National car rental did not get my reservation. I was not able to rent the car. I was put in trouble on the spot to look for other car rental company.

Cons: Old car with bumps and scratches. They gave away my car to walk in right in front of me.then made us wait

Cons: they didn't take my credit card, I had to go somewhere else.

Cons: I asked up front for a car with a CD player as I brought CDs with me. They said the car they gave me had it. So when I went out there it did not. So they gave me another one but that didn't either. So I went back again. The girl finally went out with me to find one that did. There is no way a person can order one with a CD player.

Cons: Rental fee ended up being 4 or 5 times expected payment on Kayak. Never use it again and never recommend this place for anyone.

Cons: the office was closed at 6:00pm and I was supposed to pickup at 5:00pm but arrived late. There was no closing time info on the booking information. I ended up having to cancel and get a ride from someone to the event.

Cons: Went to to pick up rental car and was told my 2 debit cards were unacceptable, I needed to have a credit card. Have not owned a credit card for 20 years. Very very unhappy.

Cons: nothing