Overview

Yutorelo-an
Top Romantic Hotel

1300-119 Gora, Hakonemachi, Ashigarashimo-gun, Kanagawa Prefecture, Hakone 250-0408, Japan
+81 460 822 780

S$ 328+

Overall guest ratings

8.5/10 Excellent
based on 791 reviews

Review highlights

  • 8.2
  • 8.1
  • 8.1
  • 6.4

Good to know

  • Nice building
  • Professional service
  • Good side dishes

Nearby

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    About

    Opened after renovations in October 2016, this annex to Yutorelo-an offers guests spacious Japanese-style rooms and relaxing baths with naturally flowing hot spring water.

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    Japanican

    AMENITIES

    • Internet
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 324 reviews
    • 8.2 "Breakfast is good."
    • 8.1 "Good value."
    • 8.1 "Food is delicious."
      9.0 "90% enjoyed the side dishes."
      10.0 "100% loved the dining experience."
      10.0 "Yummy desserts, said 100%."
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.2 "82% said the booking process went smoothly."
      8.1 "Housekeeping was great, according to 81%."
    • 7.3 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 6.4 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      5.0 "Only 50% thought the furniture was functional."
    • 5.9 "Location is acceptable."
    • 5.5 "Average comfort."
      5.2 "For only 52%, the noise level was all right."
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    Overall rating

    8.2 Excellent
    based on 210 reviews
    • 8.7 "Bar is amazing."
    • 8.1 "Breakfast is good."
    • 8.1 "Good value."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.2 "82% said the booking process went smoothly."
    • 7.8 "Good vibe."
      8.1 "81% enjoyed the friendly atmosphere."
    • 6.5 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      5.4 "Only 54% said rooms were clean enough."
    • 6.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 6.2 "Location is acceptable."
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    Overall rating

    7.8 Good
    based on 74 reviews
    • 7.4 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 6.6 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.4 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.2 "Only 52% said rooms were big enough."
    • 5.9 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 5.6 "Location is acceptable."

    Overall rating

    7.5 Good
    based on 38 reviews
    • 8.2 "Food is delicious."
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.4 "Good vibe."
    • 7.1 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.5 "Rooms are ok."
    • 6.0 "Location is acceptable."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Professional service"
    "Good side dishes"
    data provided by TrustYou

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