Overview

Novum Hotel Holstenwall Hamburg Neustadt

Holstenwall 19, 20355 Hamburg, Hamburg, Germany
+49 40 318 080

S$ 115+

Overall guest ratings

7.3/10 Good
based on 2,826 reviews

Review highlights

  • 9.1
  • 8.3
  • 4.8
  • 4.2

Good to know

  • Clean rooms
  • Great reception
  • Close to public transport

Nearby

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    About

    This hotel offers a convenient location across from the Hamburg Museum, about 3 blocks from the Reeperbahn, and 0.4 km (0.2 mi) from St. Michaelis Church. The Rathausmarkt is 1.3 km (0.8 mi) away.

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    • Internet
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 2,826 reviews
    • 9.1 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.5 "City centre within easy reach, said 95%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.4 "84% thought parking was inexpensive."
      7.3 "73% thought it was easy to get to the train station."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 7.9 "Good breakfast."
    • 6.6 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      2.7 "73% said rooms were small."
      3.7 "63% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      2.9 "71% criticized the small bathroom."
      4.4 "56% said the bathroom was dirty."
      1.4 "86% had problems with the shower."
      4.8 "52% were disappointed with the minibar."
      3.4 "Air conditioning was criticized by 66%."
      2.1 "79% thought the tv was sub-standard."
      3.0 "70% didn't like the balcony."
    • 4.2 "Vibe wasn't good."
      4.0 "60% criticized the unstylish hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
      4.5 "55% criticized the plain hotel."
    • 2.9 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      1.6 "For 84%, the lobby entrance was sub-standard."
      0.7 "93% were unhappy with the handicap accessible facilities."
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    Overall rating

    7.3 Good
    based on 1,639 reviews
    • 9.3 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.5 "85% thought parking was inexpensive."
    • 8.1 "Great service."
      8.3 "83% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 7.8 "Good breakfast."
    • 6.5 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.6 "Rooms are not good."
      2.4 "76% said rooms were small."
      3.6 "64% complained about the bathroom."
      4.1 "59% said the bathroom was dirty."
      3.0 "70% criticized the small bathroom."
      1.9 "81% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
      4.6 "54% were disappointed with the minibar."
      3.4 "Air conditioning was criticized by 66%."
      2.5 "75% thought the tv was sub-standard."
    • 4.2 "Vibe wasn't good."
      4.3 "57% criticized the unstylish hotel."
      1.5 "For 85%, the lobby entrance was sub-standard."
      4.1 "59% criticized the plain hotel."
    • 4.1 "Not very comfortable."
      2.4 "76% said rooms were small."
      3.0 "70% criticized the small bathroom."
      3.4 "Air conditioning was criticized by 66%."
    • 2.6 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      1.5 "For 85%, the lobby entrance was sub-standard."
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    Overall rating

    7.6 Good
    based on 536 reviews
    • 8.8 "Location is great."
      9.8 "Near to public transport, according to 98%."
      9.6 "City centre within easy reach, said 96%."
      9.8 "98% liked the proximity to sightseeing."
      8.3 "83% thought parking was inexpensive."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 6.7 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      3.1 "69% said rooms were small."
      3.6 "64% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      4.3 "57% said the bathroom was dirty."
      1.5 "85% had problems with the shower."
      3.1 "69% criticized the small bathroom."
      3.4 "Air conditioning was criticized by 66%."
      4.7 "53% were disappointed with the minibar."
    • 3.9 "Vibe wasn't good."
      4.0 "60% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
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    Overall rating

    6.7 Good
    based on 141 reviews
    • 9.0 "Terrific location."
    • 8.0 "Great service."
      8.5 "85% said the reception staff was great."
      8.9 "89% found the staff to be very friendly."
    • 7.9 "High value."
    • 7.6 "Good breakfast."
    • 6.6 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.5 "Internet is average."
    • 4.6 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      3.0 "70% said rooms were small."
    • 4.5 "Not very comfortable."
      3.0 "70% said rooms were small."
    • 4.0 "Vibe wasn't good."
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    Overall rating

    7.4 Good
    based on 508 reviews
    • 8.9 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "City centre within easy reach, said 96%."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 6.5 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.6 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.1 "Only 51% said the rooms were modern."
      5.2 "Only 52% thought the furniture was functional."
    • 4.8 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.1 "69% criticized the small bathroom."
    • 4.0 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      4.5 "55% criticized the plain hotel."
    • 2.8 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great reception"
    "Close to public transport"
    data provided by TrustYou

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