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Artisan Boutique Hotel
Top City Hotel

24 Hang Hanh Street, Hoan Kiem, Hanoi, Vietnam
+84 439 289 896

S$ 45+

Overall guest ratings

8.4/10 Excellent
based on 630 reviews

Review highlights

  • 9.7
  • 9.2
  • 8.5
  • 7.7

Good to know

  • Clean rooms
  • Great reception
  • Nice balcony
  • Friendly service

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Artisan Boutique Hotel offers an airport shuttle (available 24 hours) for VND 396000 per vehicle one way. Guests can indulge in spa services, and Sunrise Restaurant serves breakfast. A bar/lounge and a terrace are other highlights, and rooms offer 24-hour room service and refrigerators.

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    Hotels.com

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Free babysitting/child care services
    • Free Internet
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 630 reviews
    • 9.7 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 8.5 "Breakfast is good."
    • 7.7 "Internet works."
      7.7 "77% said the wifi quality was great."
    • 5.8 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.9 "For only 69%, the bathroom was ok."
      6.0 "Only 60% thought the air conditioning was adequate."
      5.5 "55% said the view was so-so."

    Overall rating

    8.3 Excellent
    based on 428 reviews
    • 9.8 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 7.6 "Internet works."
      7.6 "76% said the wifi quality was great."
    • 6.5 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was luxurious."
    • 4.9 "Rooms are not good."
      1.4 "86% thought they were poorly maintained."
      3.4 "For 66%, the rooms looked old."
      3.9 "61% found problems with the furniture."
      4.5 "55% had problems with the shower."

    Overall rating

    8.4 Excellent
    based on 75 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 6.0 "Average amenities."
    • 5.7 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 5.4 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."

    Overall rating

    8.7 Excellent
    based on 126 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.9 "Food is delicious."
    • 8.7 "Breakfast is good."
    • 6.5 "Vibe was decent."
    • 5.9 "Rooms are ok."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great reception"
    "Nice balcony"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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