Overview

Mai Charming Hotel & Spa
Best Wellness Area

29 Hang Bong, Hoan Kiem District, Hanoi, Vietnam
+84 439 382 368

S$ 35+

Overall guest ratings

8.4/10 Excellent
based on 953 reviews

Review highlights

  • 9.7
  • 9.5
  • 4.8
  • 4.1

Good to know

  • Professional service
  • Friendly service

Nearby

    show all

    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Mai Charming Hotel & Spa offers an airport shuttle (available 24 hours) for USD 17 per vehicle one way. You can indulge in massages, facials, or mani/pedis, and Mai Charming serves breakfast. All rooms offer LCD TVs, minibars, and room service.

    Less show all
    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Babysitting or child care
    • Concierge service
    • Child pool
    • Parking
    • Coffee shop
    • Airport shuttle
    • Terrace/Patio
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 953 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      10.0 "100% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.5 "Excellent wellness & sports facilities."
    • 9.4 "Terrific location."
      8.7 "87% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      7.8 "City centre within easy reach, said 78%."
    • 8.6 "Breakfast is good."
    • 4.8 "Rooms are not good."
      1.9 "81% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."
      2.7 "For 73%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      3.1 "69% said the bathroom was dirty."
    • 4.1 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.6 "Not very comfortable."
      1.9 "81% said rooms were small."
      4.9 "51% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 686 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.5 "Excellent wellness & sports facilities."
    • 9.3 "Terrific location."
      8.0 "City centre within easy reach, said 80%."
      10.0 "100% liked the proximity to sightseeing."
      8.9 "89% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 4.9 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      2.4 "76% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      3.0 "For 70%, the rooms looked old."
      3.1 "Air conditioning was criticized by 69%."
      3.0 "70% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
    • 4.4 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.6 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      2.4 "76% said rooms were small."
      4.5 "55% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 57 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 8.7 "Breakfast is good."
    • 7.0 "Good amenities."
      6.8 "68% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      2.0 "80% said rooms were small."
    • 3.4 "Not very comfortable."
      2.0 "80% said rooms were small."

    Overall rating

    8.2 Excellent
    based on 209 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 9.4 "Terrific location."
    • 8.6 "Breakfast is good."
    • 4.7 "Rooms are not good."
      1.6 "84% said rooms were small."
      5.0 "Beds were acceptable for 50%."
    • 3.6 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.1 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      5.0 "Beds were acceptable for 50%."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou
    Photos
    Map

    Map